I really like Dr. O'Neal. He takes his time and answers all concerns…read more In this day and age where I have a PCP at Methodist and you can NEVER speak to a live person, just text and message, I REALLY appreciated that he personally called me to give me my test results. I have worked in hospitals and for the medical field for over 30 years and some of the systems have just become so impersonal. I would recommend Dr. O'Neal to anyone seeking an excellent ENT.

A very careful and detail oriented Ear Nose and Throat surgeon. Did a great job on my sinuses.read more

Dr. K and staff are very welcoming and friendly. He is a skilled surgeon. I had nasal surgery and…read morethe outcome was FANTASTIC! I'd give him a 10 ( on a 1-5 scale)

Dr. Liu (ENT) and his team were incredibly helpful, professional, and thorough throughout my visit…read more They took time to clearly explain all of the testing and results, making sure I understood everything. The medical student was also very kind and attentive, asking thoughtful questions and making me feel comfortable. From start to finish, the entire team made me feel welcomed and reassure that there is a solution to the issues I've been experiencing. I truly appreciate the care and attention I received and would highly recommend them.

I was very disappointed with our experience at this practice. My daughter has struggled with…read morerecurring ear and throat infections, and we know her tonsils and adenoids are enlarged for her age. From our first visit, I felt the physician's bedside manner was lacking. He spent very little time with my daughter, and nearly all communication, including the preoperative instructions and answering questions was handled by the nursing staff. As a parent, I expect the surgeon performing my child's procedure to be available to discuss concerns and explain the plan of care. That did not happen. Our biggest concern came during the preoperative appointment when we were told that, after surgery, the only pain medication recommended would be over-the-counter Tylenol. I expressed that I was worried this would not provide adequate pain control and that effective pain management is essential to helping children stay hydrated, eat, and recover successfully after a tonsillectomy. The response was that my daughter would receive a lollipop to help numb her throat, but we were instructed not to use ibuprofen because of the potential increased risk of bleeding. When I mentioned that several families I know were instructed by their ENT specialists to alternate Tylenol and ibuprofen after surgery, I was told that this office follows its own policy regardless of what other physicians recommend. I was also concerned that the procedure was scheduled at an outpatient surgical center rather than discussing whether a children's hospital might be a more appropriate setting for a pediatric patient. I do not question the surgeon's technical ability or surgical skill. However, I believe postoperative planning and communication are just as important as the procedure itself. As a parent, I left feeling that my concerns were dismissed and that I was not adequately prepared to help my daughter through a successful recovery. For those reasons, we chose to cancel the surgery and seek a second opinion.

Dr. Shah was very friendly & informative. Staff was welcoming and helpful. I highly recommend this…read moredoctor!

Excellent facility and all medical staff were very professional. We saw Dr. Michael Moore who was…read morevery kind and compassionate. Dr. Moore cleared a signigicant amount of wax from both my son's ears which I thought was probably why he couldn't hear. Dr. Moore recommended an Audiology test and the test was performed by an actual MD. She discussed findings with with Dr. Moore and it was found my son needs hearing aids. Very pleased with Dr. Moore and this location of Texas ENT.

Amazing doctor or as I've grown to call dr.moore a friend. I owe Debbie the receptionist but time!…read moreCalled 3x dying from sinus infection with no slots kelm and no one else willing to get up and try to help me. After the 3rd call I got lucky and got Debbie. I owe you!!

Service was excellent. I was searching for an ENT specialist to fix my eardrums. My insurance app…read morefound this location being flexible and easy to get appointments. First time here, I didn't have any issues. The doctor gave me a medication. It kind of fixed the problem but I think the symptoms went away on its own. Other than a shocking side effects that almost sent me to the emergency room, I was back to normal. My second time here was to get an allergy test before they can formulate the serum for my allergy shot. Ok. This seems pretty simple. I followed the instructions to prepare my test. I didn't have to wait. The staff poked me a few times (about 82 times) and generated a report. Then, the doctor came in to explain the results and the next step. There were two options, daily drop under the tongue or weekly shots. I thought it was bothersome and expensive for daily dose, nearly $400 for 3 months. He said weekly shots are about the same price. Treatments would last 3 years or longer. I told him I can't do it now because I have some major events I need to attend. He said it would take time to formulate the serum anyway. I was happy that test was done with no side effects. But I am in pain for my wallet. Upon check out, I almost fall to the floor. They charged over $600, including copay for the test. I didn't get any warning. Ugh. I'm so upset and not going back again. I can't afford to get the shots, not even one drop. Tomorrow is the first, the rent needs to be paid. Update: a day later, I called my insurance company and asked them if this provider sent in my procedure for approval. The response was shocking. Nope. So, I removed another star.

I don't like the forms they make you sign and the portal they force you to use just to check in…read moreafter making appointment for today. Then they need a credit card before you can complete it which turned me off, then you get an email bill which says it's not a bill but you may be charged out of nowhere and thats stressful, plus it's in same building as Sara Goel whom I reported to Texas Medical Board and many reviews complain of illegal billing practices on their insurance on Google and Yelp which made me cancel my appointment immediately this morning! I did it online said cancelled and I took screenshot and also called because they are sneaky. The girl says I have to sign a waiver to get a copy of authorization they made me sign which says I HAVE A RIGHT TO A COPY AND THEY STILL HAVENT EMAILED IT TO ME NOR CALLED SO I WILL REPORT THEM AS WELL SINCE THEY HAVE ALL MY PERSONAL MEDICAL AND BILLING AND INSURANCE INFO! STAY AWAY AND BEWARE! READ ALL REVIEWS SCROLL TO THE BOTTOM AND SEE HIDDEN REVIEWS TOO!

I highly recommend this Cypress GEM!! The staff were attentive and respectful. Very clean and…read moremodern design. The couches in the waiting area were definitely my favorite because it feels like you're sitting on a marshmallow. Very comfortable! The room was clean and there was this information screen that showed pro tips on getting better sleep and various health screenings. I learned a lot! I received excellent type of care related to seeing the EENT at this location! Quick service! In and out!

Great Dr and staff. In and out surgery and no complications afterwards. They take time to answer…read moreall your questions and make sure you're informed. If you have surgery here, make sure to follow the great post op instructions they give you. Rinse rinse rinse and you'll heal quicker. Think you rinsed enough for the day, do it again. Glad I chose them for my surgery. 10/10

They filed a claim saying I owe them Money cause they did work they didn't do. And they wont let me…read moredispute it. Ima take them to court. They cant get away with this. Sarah Cooper is a joke and doesn't deserve the title lf Dr.

Incredible staff. Incredible doctor. Clinically excellent, super polite and respectful. She…read moreactually genuinely cares about her patients. Up front pricing with no hidden fees - did not have to wait long at all. Great clean facility. Will definitely visit Dr. Cooper again if I ever need to!

Great people here, never have I seen such great Professional people, polite, courtesy, respectful…read more Hats off this Doc and his great staff

Dr. Cahill and her staff over and over again make an above and beyond effort to accommodate me,…read morewhether it's scheduling, cleaning, whatever. They answer the phone promptly and in a friendly way every time. I've used other audiologists but for the past 7 years I've found a home here for my hearing care, even tho I have to drive an hour to get to Huntsville, it's WELL worth the drive. Dr. Cahill will spend the time you need to get your devices tuned properly and can even do remote-care to make adjustments from the comfort of home. A++

I've never done a Yelp review before but felt that I needed to give a huge thumbs up to Dr. Cahill…read moreand her staff. I saw Dr. Cahill in Huntsville to get new hearing aids in Sept through Nov. 2018. Great experience. I was a bit of a difficult patient/customer but was treated with the utmost respect and patience. Dr. Cahill took the time to explain all of my questions over numerous appointments until all of my concerns were addressed and I felt like I had the best possible hearing solution I could find. I can't finish this review without giving additional kudos to the staff of the Family Hearing Center. They are efficient, pleasant, knowledgable and a pleasure to do business with. Changing appointments was not a problem, cranky moods (mine) were dealt with nicely, and I always felt like I was a number #1 priority. Why? I'm not sure, but there you go. I couldn't have been happier with the whole process, especially because I had put it off and dreaded it for so long. I can hear again. My husband is happy, my kids and friends are happy and most of all I am happy.