I wanted more of a selection than the big retailers and this is the place to go! Very wide…read moreselection of carpets you will not find in the large retailers. Price competitive and service was excellent! Jenn Guidi guided us through the who process. Knowledgeable and patient! Love our new runner! We will be back!

We had a fantastic experience working with Sandy to carpet and tile our new home. From helping us…read moremake all our flooring choices coordinate to guiding us through endless tile selections, she was outstanding in her patience and expertise! She went above and beyond in so many little ways that were deeply appreciated by us! So grateful for this shop and their professionalism!

STAY AWAY If we could give zero stars we would, Twenty Thousand Dollars and the floors installed…read moreare horrible- Owner could not care less, never even came out to inspect the final job or address the issues TOTAL LACK OF CUSTOMER CARE, ZERO ATTENTION ONCE SALE IS MADE AND CHECK DEPOSITED GO ANYWHERE ELSE!!! Now watch the owner as he plays the blame game and takes ZERO RESPONSIBLITY for a shoddy job!!! All caring employees left this place for a reason!

100% Disabled Veteran Warning: Marra Flooring & Their Supplier…read more I rarely leave reviews, but after a year-long nightmare and $60,000+ down the drain, I feel an obligation to warn others. From the very beginning, I told Marra that the one thing that mattered was a floor that wouldn't creak, splinter, or trigger me -- something that has bothered me since my deployment. A year later, I'm stuck with the exact opposite. What happened: Safety hazards from day one: Boards chipped immediately and lifted early. My kids and I have gotten multiple slivers -- some up to ~2 inches -- lodged in our feet. Marra didn't seem to care. Worsening over time: Even replaced boards are lifting, creating elevation changes you can feel underfoot. Rob, the owner, told me directly it was the last time he was addressing the floor -- despite obvious issues that remain. Not normal wear-and-tear: Marra staff, installers, and even the manufacturer's inspector acknowledged this was abnormal and a bad situation for me. One inspector told me outright he wouldn't sell this product because of its known chipping issues. Installation & project management failures: Basic protocol ignored: The subcontractor installers (honest, professional guys) told me they disagreed with Marra and said the flooring wasn't acclimated properly in my home before installation. No real project oversight: The project manager asked the subcontractor how replacements were done -- he didn't even know himself, nor was he present half the time. Missed scope / measurement mess: They missed ~15 sq ft. Even Dylan admitted it was missed. Later, they rewrote history in email with "not in scope." I re-measured: we had more flooring left than the zero-waste minimum, proving the 15 sq ft should have been installed. Mismeasurement ripple: At one visit, even Glenn questioned why 33+ boxes were still on site (more in spare room), he was the one that mismeasured. Supplier red flags: According to the DOJ (press release, Mar. 25, 2025), Marra's supplier Evolutions Flooring and its owners settled an $8.1M case over falsifying import records and evading duties on Chinese flooring. The whistleblower (Urban Global LLC) that sued them was extremely helpful to me. They confirmed my suspicion: if a supplier will cut corners at import, it's not a stretch to think they'd cut corners elsewhere. They even connected me to the only U.S. lab that can properly test this wood (located down south). Promises not kept: Refunds: Dylan promised to reimburse me for my own product used during repairs. We used more of my product than the manufacturer provided. No refund to date. Verbal vs. written contradictions: In person, Marra (including Rob) staff called the issues "unacceptable." Rob said he would be fixing many spots he pointed out (spots that still exist today). In email, they walked it back. Lack of urgency: I had to push to get inspectors scheduled, then push for updates. When inspectors came, they didn't even check all damaged areas. Manufacturer tried to say it was my basement being too cold, Marra didn't push back on this to my knowledge. How I held up my end: I followed all manufacturer specs and even went above and beyond by installing a robust HVAC system exclusively to protect the flooring's environment. Do your homework before trusting them: BBB: Check their DBAs, complaint history, and ownership structure. Wayback Machine: See archived warranties/spec sheets and how their parent/child entities shift over time. This company shuffles names and info. Turning this mess into something good: I have ~1,000 sq ft of this flooring remaining. I do not recommend installing it, but I'll give it to a veteran or family in need who understands the risks. If I can't place it, I'll sell it and donate the proceeds so at least something positive comes from this. Final note to ownership: Rob wears a cross -- a symbol of integrity and accountability -- but never took ownership of this situation. I'll gladly send him a signed copy of Jocko Willink's Extreme Ownership. It's a lesson this company desperately needs.

Everything about our experience with Payless floors was 5 stars! Dave came right out to give us an…read moreestimate. Was extremely thorough and knowledgeable. The store has an impressive and large selection of all types of flooring. Once we picked the floors, we had an install date for a couple weeks out. John did our installation and we could not be happier. Truly transformed our home! Thank you Payless Floors!

We had a great experience in the Attleboro store. Everyone was friendly and helpful and not pushy…read moreat all. Upon installation, they did an excellent job and were on time. We ended up getting carpeting and vinyl flooring. They did such a nice job in our new home.

Milford Hardwood Floor Team did an excellent job. Julie and Peter are extremely knowledgeable and…read moreprofessional. Julie helped us choose the perfect hardwood flooring for our home -- we wouldn't have found the right option without her guidance. The installation team -- Auzie, Carlos, and Gerald -- was equally professional and friendly. Their workmanship and attention to detail were outstanding. I highly recommend Milford Hardwood Floor for anyone looking for quality products, Value for your price, exceptional service.

So helpful and friendly. Jen went out of her way to help us pick flooring for a house bong built…read moreout of state. Let us bring the samples home and helped find the right selection. She was fabulous.

Dave and Alex Galenski remodeled two bathrooms in our house. We loved the first one so much, we…read moreasked them to come and do our master bath too. You can't go wrong with Galenski Tile. They are professional throughout and do beautiful work for a very affordable cost. Dave will bring in specialists to perform the required electrical, plumbing, painting, etc so you get the complete remodel taken care of for you. Easy! I highly recommend Galenski Tile & Flooring if you are considering a bathroom remodel or other similar work.

Dave and his crew did an amazing job and completely transformed the space! Its hard to say enough…read moreabout how much of an upgrade this was at an affordable cost. Just amazing! Couldn't be happier with the process as well as the reasonable cost. We plan on doing the same for 2 more bathrooms and will be calling Dave for those as well!

I stumbled into this location by accident, and it turned out to be an exceptional find. Although my…read moreproject involved only a bathroom vanity, shower and tub, the owner Mak was remarkably helpful, knowledgeable, and professional. He treated the job with the same care and attention you'd expect for a much larger project. His depth of experience was immediately clear, and his guidance was invaluable. The showroom isn't the largest, but it's extremely well‑curated, with solutions for every type of application. The amount of product he keeps in stock is impressive, and the workspace is spotless and truly state‑of‑the‑art. Having recently completed a kitchen and two bathrooms with another vendor, the difference in quality was striking--and honestly a bit painful--once I saw what I could have had with Superior Stone Works. Pricing was more than reasonable, and the entire experience felt refreshingly straightforward. Mak is also very much a family man, and hearing about his family only added to the warmth and authenticity of the interaction. Outstanding company, excellent products, meticulous installation, and great value. A genuinely positive experience from start to finish.

Superior Stoneworks work and customer service exceeded all my expectations. Their attention to…read moredetail is on point. When other companies told us it can be done Superior Stoneworks made it happen. Highly recommend and will be using for all our stonework needs.

Rich at Floor Source is exceptional to work with. His attention to detail is outstanding, and he…read morehas made sure the flooring choice meets my expectations especially given that there is a vast selection of options in store. He is quick to respond to every question and always helpful and professional. Most importantly, his kindness and genuine care makes the entire experience easy and stress-free. I highly recommend working with Rich.

we ordered tile for our new home in October, Due to circumstances beyond our control, our install…read moredid not occur until March. At that time, realized we were going to be short two boxes of tile. We thought we were in big trouble, matching the tiles would be impossible or so we thought. A phone call to the amazing Suzette and less than an hour later she had two boxes from the same lot so they would match perfectly!!! She was told it would be several days for delivery, but lo and behold they were in the very next day! saving the day and no delay in our job. Take that big box stores, personal service and people who care are out there !!! Thank you

We were impressed by the overall experience working with USA countertops. We showed up minutes…read morebefore they closed and they stayed open without making us feel rushed. They provided countertop samples for us to take home and sleep on before making the final decision. The overall turnaround time very fast! Their pricing was competitive with other local distributors. Highly recommend this company. We got quartz countertops in a honed finish.

Came highly recommended. Good price and installers were pleasant and professional to work with. The…read moreTemplate work was poor. Had a waterfall edge and instead of it going tight to wall The gap was filled with caulk. Had a hearth top done in stone and again gaps where it should be tight to wall. Apparently it was my fault for not informing the installers is the response i got. Thought it was very unprofessional. overall decent job but for a high end finish i would not recommend!