My husband recently passed away following ongoing health issues and age. We had talked about end…read moreof life choices so I knew what his preferences were. We chose cremation and a memorial service, which turned out to be exactly the right choice! We both agreed that Toland Herzig was the funeral home we both felt comfortable handling our final wishes. Tricia and everyone involved were kind, competent and respectful from beginning to end. They made suggestions but always allowed me to follow my own ideas, incorporating the country music my husband always listened to. My family and I are forever grateful for their contribution to the ending of a wonderful man's life!

Mary is the kindest most caring person I worked with during this difficult time in my life. She…read morewalked us through the process and went above and beyond to meet our needs for my mom Sharon Higgins. The cemetery is very clean and organized. Thank you Mary for all your excellent and professional help. Shellie Higgins, Harold Snyder, and Family

My wife passed away and it was a hard time for us to be sure, however "Jeff" the owner we so…read morehelpful to us and made the prosses so much more easy on us. Are car was in the shop at the time and so they even came and picked us up to go see her one last time. They are far cheaper and nicer that a lot of the funeral homes that we try to work with. Thank you again Jeff!

I would like to express my thanks to Melissa and the gentleman that took care of both of my issues…read moreall in the same day. They are very loving caring people. Very satisfied with all the assistance and comfort they gave my family.

While I find the location to be beautiful, my in-laws moved so cannot use their double crypt…read more We tried several times to offer back to the location at the price we paid but they said they don't buy them back. We asked if they would offer the spot to a family who couldn't afford their new rates but they were not interested. So frustrating. We are not looking to do anything other than offer a grieving family a double crypt at a fraction of what they are currently charging. If you know of a family who would possibly be interested, please have them go to FB Marketplace in Follansbee, WV and research Mausoleum- Highland Hills. I'm assuming our information will pop up for your/their consideration.

This is a beautiful funeral home with helpful, kind and thoughtful owners. We had a service for my…read moregreat uncle and they were extremely helpful in assisting our family in planning and designing the funeral to be beautiful and memorable. My family was treated with respect and my uncles remains were treated the same. I'm grateful they are in this community. They helped make this experience tolerable and took a lot of stress out of the process. My family will remain eternally grateful.

I'm impressed. They always do a good job but today was a really great job. They arrived early my…read morehouse smells great and you couldn't tell a Yorkie lives here.

If I could give a minus I would, I paid for carpet to be cleaned they didn't do a deodorizer or pet…read moreenzyme when they knew there were pets there, when I called after they left I was told I needed to ask for it so I had to pay for the pet enzyme and they would come back so after I had tenant move her furniture they only spot deodorized in 4 spots and when I called about it the owner Joanna said they would not come back to do anymore. This company has a new owner that is why the crappy service and ripping people off just be aware of poor quality workmanship I don't think they know how to clean carpets.

Used the guys twice since 2021. Once, they moved my entire household from Elkins to Bethlehem…read more Quite an undertaking. The last time they moved antiques from Grafton to Bethlehem, Elm Grove and Pittsburgh. Every time they moved us, it was done with great care and professionalism. I'd recommend these guys for any moving issues that you might have. When we used them, they charged by the hour, which saved us over a thousand dollars, compared to any national company we contacted. The best news is, no damage, not even a minor scratch.

Yesterday we had a memorial service for my father-in-law, Bruce D. Smith, at Burke Chapel in…read moreWarwood. From the very start the staff at Kepner made sure we were taken care of. -We live an hour and a half away, so they allowed us to make all of the arrangements without meeting in person. -They took care of everything: transporting the body, arranging military honours, making sure the obituary was printed, and even contacting the cemetery on our behalf. -Funerals and related services are expensive, but Kepner staff never tried to sell or upsell. When we changed our mind about purchasing an item, they were understanding and exceptionally kind. -The staff worked hard to helpful without being intrusive. We felt supported without feeling overrun. -We were offered guidance when we requested it, but when we didn't, we were allowed to set things up in the way that best worked for us. The freedom allowed us to work within the bounds of our grief and beliefs. -I know it seems small, but due to an illness that doesn't allow me to regulate heat/cold very well (I don't sweat, for instance), I became very warm. The staff adjusted the temperature settings without hesitation. I became comfortable and could focus on the service. -This is the 3rd service I've experienced at Kepner, though the 1st I've been involved in organizing. The quality and compassion are consistently high. We have even had a beloved pet cremated through Kepner, and that, too, was an experience of the same caliber. We are very thankful for the care, respect, and compassion shown to my father-in-law, to us, and to those who came for the service. It was a hard time made easier by people who really cared.

This is the funeral home my parents chose, they passed 10 years apart…read more When my mother passed, everything seemed to be going smoothly with the arrangements. They are nice people. When the obituary came out, the wrong donation foundation was listed. Some random foundation received donations. My mother looked beautiful at the viewing, makeup and hair were perfect. However, very noticeable was the fact they did not put the bra I gave them on my big busted mother. She would have been mortified! Too late to rectify that at the showing. When my father passed, the employee handling the arrangements kept saying is how he was retiring soon and all the plans he had. When the obituary came out, they failed to acknowledge that he was a veteran. I stressed this at our meeting, it was a very important aspect. Names in the obit were not listed correctly. My father was cremated, we informed that the cremains may not make it back in the 2 days until the service. Thankfully, they did. These were 2 different employees 10 years apart, not satisfied by either.