My mother and I went to Heritage to set up her and my father's cremation plans. Everyone was so…read morekind, caring, and helpful during the process. When my mom passed the staff who came to get mom were beyond compassionate and respectful. Also, when doing her obituary online, they were so accommodating and made sure my mother's wishes were met every step of the way. The entire staff made sure we were happy with absolutely everything. They also make you aware of everything they are doing along the way. By the end you felt like you were talking to friends who truly cared for your loved one. There are not enough words to express how thankful I am that we went with Heritage Cremation and Burial Society. They are a true blessing to work with. Thank you! Hilary

Everyone at Heritage has been exceptionally helpful and knowledgeable. They have anticipated all of…read moreour needs and fulfilled all of our expectations. We cannot thank them enough.

I was very unhappy with my experience. Mark was very rude and had no compassion whatsoever for me…read moreand my family. They overcharged us for my fathers cremation and acted like they were lowering the price for us. Would not recommend anyone using their service in the future.

From the owner: At Toland-Herzig, we are equally comfortable planning services to be conducted within our own…read morefacilities or working in cooperation with area churches and other venues. We will be glad to assist and make calling hour and service suggestions based on our considerable experience. But our commitment is to you and your personal preferences.

I have used Heritage Cremation services; once for my mom and recently for my brother. They were…read moreabsolutely wonderful. They took care of everything, which took a gigantic load off of our shoulders. My brother just wanted the basic bare-bones services and the price was exceptionally reasonable. At this very difficult time in our family they were there for us. A big shout out to John Laubenthal and others for their exceptional service. The Family of William A. Shipman

After my 91 yo mom contacted Heritage (Greater Cleve area), I made arrangements for an appt (at my…read moremom's home) - confirmed - for 9/6 at 9:30am. My brother stays w/ her and I went over for the appt - and a no show/no call. Around 9:45 I called their office to ask where Tom was. To summarize, Tom never showed, never apologized, left a msg at my home number when we were at my mom's home and although I returned his call asking for an explanation at least, have never heard from him - OR funeral director David. Appalling that I've got a 91 yo waiting to sign for how her remains will be disposed of (her request btw) and we sit around for 45 minutes for nothing. But never mind the call back. I wouldn't leave my mom's remains in the custody of this pathetic "society" or their unprofessional, incredibly uncaring staff.

Heritage Cremation is an excellent place to go for your services. The customer service was…read moreexcellent and everything was done in a timely manner.

These folks were extremely professional and comforting. Everything was taken care of in a timely…read moremanner, no worries at all. Going through the loss of a loved one is terrible, it was wonderful feeling taken care of by these nice people.