I hate to post a negative review about this pharmacy because I used to LOVE it a few years ago, but…read moreit has gone downhill to the point where I've now switched back to the dreaded Walgreens. I loved having a wonderful small pharmacy option so I hope they can get it together and go back to how they used to be. I have a few big problems with AA Pharmacy and they keep being an issue lately, unfortunately. First, they have a major issue with what they leave out spread across their counter. The last three times I was there, there were prescriptions with names of the person and names of the medicine in bags sitting right out on the same counter where you pay. Not only could I see confidential info, including about one person I knew, I also could have just taken some of the bags had I wanted to. It's so odd and they don't seem to care that confidential info is just cascading out on the same countertops where people are checking out. It seems so disorganized and careless now, which is disconcerting when I'm trusting them to manage medications for my family. Second, in the beginning, the pharmacist was always there and he was so friendly and helpful -- now there are several rude and/or inattentive people who will finish eating their sandwich before coming over to help people waiting at the register. If you have a question for a pharmacist, there often is not one there. If I ask when one will be there, they often aren't sure. I assume the prescriptions are still reviewed by a pharmacist (?!), but I have had two recent ones where they gave me the wrong amount, and both times they barely seemed to care. I'm not surprised to see all the good reviews from them are at least a year old. Sadly, the whole feeling there has changed so much and it's a huge disappointment. I've transferred away from them as of this week but I hope they improve!

I cannot say enough good things about this pharmacy!…read more I've been a fan of Ann Arbor Pharmacy for several years. After my husband got me a gift set of the Rose Amelie skincare, I couldn't wait to check the place out. I bought some fun gifts there as well, and it was my first stop recently when he needed an uncommon prescription from the optometrist. They didn't have the strength we needed in stock, but they ordered it for the following day. Most recently I decided to switch all of our prescriptions over. I was tired of being stuck in a phone tree when I called my big chain store, or being turned away without a resolution when I would go up in person. I called Ann Arbor Pharmacy, and within 24 hours my prescriptions were transferred and the ones that needed refilling were filled. The environment is so quiet and calming, the employees are courteous, friendly, and knowledgeable, and there is never a long wait. It's just what the doctor ordered as the antidote for the he big box pharmacy that is causing your headache!

Feels a little weird to be reviewing a CVS on Yelp, but I'll accept anything is possible in this…read moreday and age. My only complaint here is that the line to pick up prescriptions can get pretty long at times. Maybe they could add on another pharmacist at "peak times", whatever those may be? Seeing as though this location is mainly frequented by U of M students, I would imagine they could estimate demand based on the academic calendar, at least. Nonetheless, everyone is always really nice here, notably helpful, and I've had great experiences at Minute Clinic. It's in a fairly crappy space on State Street near where the "unsavorable" Ann Arbor residents hang out but they manage to keep it nice and organized and clean. For juxtaposition, take a look into the Chipotle which manages to look like it should be condemned by the health agency most of the time. Also, this CVS has great deals from time to time, where it's actually cheaper for me to get snacks sometimes here than the grocery store. Haribo is almost always 2/$4. I like that it has self checkout as well which puts it a point above Walgreens. And discount candy after the holidays.

First their on-line app is horrible. Second, just try getting a person on the phone. Third, they…read moredo not follow through, such as for prior authorizations. Fourth, they do not answer questions in a sensible way, totally worthless answers. Fifth - bad service overall. Can't think of a positive thing to say.

The young woman with long dark hair working the closing shift was extremely rude and…read moreunprofessional. She was not wearing a name tag or anything identifying her as an employee. I passed by her several times while looking for an item, and she never offered any assistance. She also refused to ring customers up at the register and required everyone to use self-checkout. When my coupon did not apply, she reluctantly helped me, rolled her eyes, and ignored me while fixing the issue. After I paid, I returned a key she had left in the machine, and she did not acknowledge me at all. While I was gathering my bags to leave, she rudely & aggressively stated, "We closed several minutes ago. You need to leave NOW!" I remained patient and respectful throughout the entire interaction. I began checking out at least ten minutes before closing. I understand she wanted to leave, and so did I, but if she had assisted customers and focused on her job, she likely would have been finished on time. Her behavior was completely unacceptable and does not reflect well on your company

I've seen several awful reviews here so I need to say something. They're often short handed like…read moreeveryone these days, but they've always been helpful. Especially the pharmacy. They rescued us from the collapse of Riteaid, and have helped me be more patient in dealing with the insurance run around

The best part of this CVS is it's close proximity to the 23 exit at Plymouth road…read more If I ever forget to get some vitamins, cold or flu medicine or beauty or basic toiletries, this is where I tend to go. This location has a sizable parking lot and is definitely on the right side of Plymouth to get to the outskirts of the AA area. CVS are all essentially the same. They make carry more or less the same brands, but not always the same flavors, like theraflu and other things too. Prices in general at all CVS' are a bit higher than at a big box store, it's for the convenience after all, right?

This store carries the products I need and much more. The staff is wonderful. A couple of older…read moreladies know where everyone is located!

My doctor sent the prescription here on my request for a quick refill. Though I could only leave a…read morevoicemail when I called ahead, my order was ready when I arrived, and the pick-up process was smooth and efficient. The store was clean and well-organized, adding to the positive experience. I received the notification about my order only after leaving, so don't wait--just drop by, and you might get lucky like I did! Highly recommend for their speedy service and spotless environment.

Crappy. CVS in Milan . Get to the counter at 5:55 pm and they say they are closed! Just wanted…read moreover the counter advil!! Really!! jerks says closes at 6 not 5:55pm

Tonight an incredibly kind and thoughtful young man at the pharmacy helped me fill my prescription…read moreeven though I didn't have the correct insurance card and was totally confused on where to get the appropriate number. He saved me hours of headache. I am so thankful and this is so above and beyond!

Warrants a review because my experience at the pharmacy counter was expedient. Check in on your…read morephone before your appointment, and I got my flu shot effortlessly. Got my prescriptions filled on the same day. Not much on customer rapport but efficient. If you are driving on the opposite side, the entrance lane can be dicey with cars turning into the numerous stores on Stadium.

Usually I don't write reviews about stores like this as I don't have much to say...but I went into…read morethe Walmart a couple days ago to purchase the new poppowls that I saw on tik tok. I was so excited to see they were in stock! I got the ghostbusters one, so so cute and affordable. Would make a great gift for kids or honestly anyone. The store was across the board clean and well stocked in other aspects too. Also tried the popcorn! It's so good, I actually prefer it to regular microwave popcorn. Definitely recommend.

they close their customer service early and it doesn't appear on line or on their website!read more

Helped us find lowest price for our medication. Very friendly staff. Quick service.read more

I came in to fill a prescription at 10:15am. I was told it would be about an hour, it's noon and…read moreI'm still waiting! I've spent nearly 2 hours just sitting here waiting. A pharmacy student finally came to the counter when I went to check on it and she had it filed in 2 minutes.

The best pharmacy in Ypsilanti area. Five stars are not enough. Wonderful staff who always makes me…read morefeel welcomed. Thank you guys!

This guy is great. Super helpful, flexible and quick. Same prices but better experience than any of…read morethe big chain pharmacies. My guess is that if he doesn't have what you need, he will get it for next time. Totally recommend!