They have a monopoly. We have no choice. I do want to say that back when I was a new, young mother with very little money, I once had a technician knock very loudly on my door early one morning to shut off our power. We had made payment arrangements to give us a few extra days to pay the day previous. We were not deadbeats, just a little caught short at the time. However, this tech didn't get the memo. I will never, ever forget what he said to me when I tearfully asked him, "But we had an arrangement! What can I do?" He looked at the newborn in my arms, raised an eyebrow, looked me dead in the eye and said, "Pay your bill." Then he shoved a pink piece of paper in my hand, cut off our power and that was it. When I was finally able to call Clark, they didn't care that we had an arrangement. I was going to have to suffer in the dark for the next few days until my husband got paid. This was WAY before the welfare program they have now, which I understand is absolutely lovely for the work shy. Years later, we were shocked when our monthly bill went from $150/month to almost $400/month. I was told that for the size of our house, a very small three bedroom, one level cottage, $400 was average. Yet our neighbors paid much less with similar homes. Funny, that. Never an explanation. Never an offer to come look at the meter. It would be fantastic for all of Clark County if we had a choice as to which company took our money for what should be the basic right of electricity. read more

I've had great service over the 20 years we have been in our home. About 6 years ago, our water leaked from a pipe under our driveway, causing the water bill to skyrocket. We had to shut off our water until the pipe was fixed. Clark OUD was great in reducing our water bill due to the damage. We appreciate their hard work. read more

They have a monopoly. All they care about is making a profit. Clark Public Utilities is nothing but money hungry and power hungry. Yesterday they called me to tell me that they were going to shut off my power if I didn't pay my power bill and they don't care if I was struggling financially or even recovering from bad times. Despite that, they called a couple weeks ago and said I would have thirty days and only two weeks passed and they decided to threaten to cut off my electricity. They even lied and said that they kept trying to call me and sent a bunch of notices when I never received any notices or phone calls from them. They are fucking liars and they just want us to put money in their fucking pockets. Fuck them. Electricity access is a human right and needs to be treated as such. That is absolute bullshit that we have to pay to keep our power on. On top of that they raise up prices too. They only care about money. Fuck Clark Public Utilities. They need to go out of business. What they are doing is unacceptable. They are nothing but a bunch of thieves and liars. read more

Absolute waste of space. They set up payment arrangements and then turn around and still shut of the power (mind you the bill is only $300) of a disable person, only to tell that person, " oops we will turn it on as soon as we can. If the guy is in the area still." They are utter trash and not even human. For a balance so low for them to shut off is beyond horrible. read more

I've enjoyed very reliable (and cheap) power from Clark Public for as long as I can remember. My review however is based on an incident that happened and affected some commercial equipment at my work. Late one evening I received and alarm from our electrical equipment at our building. Something was wrong, but not a total failure. After researching the issue we isolate it as a utility issue and I called Clark Public Utilities. This was 10:30pm, I called and got a person right away who was knowledgeable about the issue and informed me it was repaired at 10:29PM (which matched our records and the alarm resolving). She also offered to find more details about the issue if I wanted. This amazed me. Calling somewhere for service, not queuing forever in a phone system AND talking to someone late at night who knew about the issue and could articulate whats going on? AMAZING! I had my doubts when I first called, but Clark Public does an amazing job, both in this instance AND in always communicating events to their customers. read more

Very good service and reliable. Customer service is excellent and fast. Since I have been here in Battle Ground|,I have consistently had for 15 years except for maybe 20 hours on a few different occasions and that is a very good record. Plus they will hello you with your bill if you are having some problems as they helped a good friend of mine. You can trust them. read more

i have been going through some tough times they told me that i could make a small payment arrangment and that i could call for help with my bill and that i could keep making arangments small payments til i got an app well then i get a call telling me that i had to make another 50 dollar payment by the end of the month they will do nothing but lie to you read more

The customer service from this place is fantastic. Couldn't be better. They treat you with respect and always try to work with you on payment arrangements. I've been behind more than a few times and they did everything they could do to help me not just shut me off which is good considering it's not like we could go with another option. Comcast should take lessons from these people. I love that they are 24/7 available by phone. read more

My heart and thankfulness goes out to the PUD Crew who came to our aid in a very eminent danger during our last wind storm. I know God was with us and after it was all over I could see His hand in it the entire time. My husband and I feared for our lives and had moved all our belonging that really mattered across to the other side of Blair Road where there were no power lines. My home is surrounded by power lines and we had been dealing with a huge tree left hanging alone after the two trees bearing the brunt had been removed. This tree had heaved up out of the pavement along George Key's driveway about 3pm. and we could get no help. The PUD had been called, 911 and every tree service I could reach. Bad night. When we went to bed no help was coming and I prayed with every gust for God to hold up this tree. He did and then he sent the PUD. The guys arrived to repair some crossed wires from our tree fall two nights before. (All part of His plan to protect us.) I met the man with praying hands telling him he was the man I'd been praying for all night. He looked at me sort of funny & not even sure if he heard what I had said but the other guy did and he immediately got out and walked up to see the tree we were so concerned/terrified about. This man asked me if we spent the night in our home and said he would not have. We had an exit plan but after almost 30yrs. of creating a home here we couldn't leave & besides my husband said he wouldn't leave so there was no way I was going without him. What a night. Our home is surrounded by power lines with three cans on the poles above our home and below. We have fir trees on our land and I envisioned a forest fire before our home ignited & was shocked when I called 911 the day before and no one would help us. This accident would have cost a lot to the PUD not to mention my livelihood. I don't even know these two guys names but I love them and I am grateful they came. The man driving made the call and told me the tree supervisor was on his way. I knew we were saved. Even still the tree was swaying and rocking at the base. There was not much time. Within and hour maybe less Wright Tree Service arrived and the very same man who had taken out the two trees in 2012 walked with me up to the rocking tree and looked at me and said, "I am going to take care of this." I was constantly Thanking God. He never fails and these men are my hero's. Another PUD rig arrived and there were several men helping. They had to tied off the tree to another to keep it from falling towards our place and then the gentleman from Wright Tree Service began sawing. I kept praying for all their safety the entire time and God was with us. The tree fell to a safe spot. I cried tears of joy and also release for the anguish this hazard put us through. I am forever grateful to all these guys and want to say "Thank you" again and I hope they realize what a blessing they are to our community. I want to wish you all a Safe Season as you are out keeping our power on and protecting us. May God Bless you all. Merry Christmas & Happy New Year. Please pass this on to Mr. Wright & his co worker.. You are all Mr. Wonderfuls in my book. Hugs! PS. I hope you enjoyed the jam & the banana bread. XOXOOX : ) read more