First time customer - Chose Art's based on online reviews. Went in thinking I needed a fairly…read morecomplex repair and they assessed and determined I needed a less expensive repair. Will definitely return here.

I have had my vehicle serviced at Art's automotive twice now. Both times the service was quick,…read morefriendly, and for the first time in a dozen years of maintaining my older vehicle, I have found a repair shop that is fair and honest. No up-selling or gouging, just straight up good workmanship. I just had them clean out the drains for my sunroof which were very clogged with leaves etc., and they did it for free. I wish I could give them an extra star. Can't recommend Art's Automotive enough!

Fred's - your kind honesty (restored? no,) give me faith in automotive humanity. May you be booked…read moresolid for eternity. I write this review in full knowledge that I am bumping myself down in scheduling an appointment as the word is already out about how honestly and efficiently you run your decades old business.

THE BEST. SIMPLY THE BEST…read more I used to take my Civic to Art's Automotive, where I received superb service but.... When I bought a Fiat to my dismay I found out that Art doesn't work on European cars. I almost took the Fiat back and bought another Honda so that I could stay with Art! Upon checking out Yelp though I found another garage with amazing reviews - Fred's. Off I went and am so glad I did. How could I have been so lucky to find not 1 but 2 gems in the world of auto repair? Art and Fred? You ARE simply The Best.

Brought my EV in for maintenance, needed it last min and Ootmar was the only shop in the…read moreneighbourhood w availability, otherwise would have gone to my usual auto shop. Bro had a terrible attitude from the get go, annoyed that it was an EV, then LMK and I would have taken my business elsewhere. Not only did he not do anything to service my car/fix the issue, billed me for a bunch of nonsense, he took it out for a joyride and left 15KM from 200+ KM when I brought it in. Almost needed a tow driving out of the lot. Awesome ethics.

These guys are great. After another shop wouldn't give a straight answer about whether or not…read morethey'd fix something, and wouldn't give me any price estimate, I went to Ootmar Automotive to get another opinion. They were upfront with what they could do based on the info they had and fixed some rodent damage on the first visit that the first shop didn't even notice. The guys at Ootmar answered all my questions with a lot of patience and passion for their work - they communicated really well and eventually helped to solve a problem with a dying crankshaft sensor. They provided a courtesy car as well, which was very nice. I'll definitely recommend them and go back the next time I need any work on my car!

they were very kind and helpful. They explained the services they were doing and did their best to…read moreget it all done in time.

Ray and Joe at Bob's Driveline have been my trusted mechanical team for at least 10 years. From…read morecomplete engine replacement to driveline issues, Bob's Driveline has solved my problems and got me back on the road. I appreciate the quality workmanship and that they have always stood behind their work. I have spent a lot of money there and feel it was well spent. I appreciate their expertise and dedication. I highly recommend their services.

What an amazing experience! My Husband has gone to this location before and told me about how he…read morehad great customer service. I'm terrible at maintaining my car and usually leave things till last min( I know I'm terrible). I called Budget and spoke with Rob, told him that my car is basically broken, booked an appointment and the entire proceed was so easy! Rob not only walked me through what needed to be done but also gave me his honest opinion. You can tell he isn't just in it for the money and wants to provide a good atmosphere and experience. I don't know much about cars but Rob made sure that I knew what was going on the entire time and what needed to be fixed in terms I'd understand. I'll definitely be coming back here for my car needs, plus you get to see the cutest Rottweiler, why wouldn't I want to come back! Thanks Rob and the Budget team!

They put my van on the hoist, showed me exactly where the exhaust leak was, described the repair,…read moreestimated the time as 2.5 hrs and gave me a quote. I ok'd the work. 2 hrs and 15 mins later, they called to say it would be done in 15mins. Guess what? The charge was EXACTLY AS QUOTED! Good work! Highly recommend them. The bill was HALF what Midas wanted.

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

This WAS a GREAT local shop for years when the senior mechanic worked there, but he left last year…read moreand now it's really not up to its former standards. Unpleaseant receptionist and very young mechanics. Recently had my Forester in for an overdue maintenance. A number of lights not repaired, but apparently they all failed at the same time a few weeks later ??? Obviously did not check the alternator which must have been on its last days IF checked. It is now in another shop for replacement....engine filthy with no attempt to provide basic wipe down that usually showed the area had been inspected for problems. Charged me $600 for very shoddy work and 3.5 weeks later the alternator was toast and battery very low. Receptionist? Hey lady, we checked everything 3.5 well ago and all was working well...how should we guess the alternator was failing...you mean by checking the battery and the alternator? Guy at the desk says NO Potential Problems when they did a "full regular check up" but the shop now replacing the alternator has found a number of basic things overdue for repair ..again the car" just happened to need more work" after the $600. bill ? Ive been using Deckers for 10 years and had nothing but EXCELLENT SURVICE and a great neighbourhood shop that was recommended by my neighbour when we moved to Burnaby. Head mechanic quit when the staff turnover happened and I'm doing the same. Zero Customer Satisfaction. This shop has been repeatedly targeted over the last few months by theft attempts so reception agrees it's not safe to leave your keys overnights / just get it in ASAP in the morning. Once the " regular maintenance at $600." was completed, all at the unhappy parts formed a complaints union but they took too long ( 3.5 weeks) to figure out who was on the committee so it's all their fault nothing will be done at the shop to bring service up to normal expectations. SUV must have really enjoyed the time off from it's usual hard driving within a 15 mile range from our house to : dog food store in East Burnaby: to Byrne Road Park ( 8 minute drive from our house) : to go for a long daily dog walk, stopping on the way there or back at Save On for groceries. We avoided Covid like the Plague it is so virtual NO trips anywhe Warning : beware shops who don't guarantee their inspections and work for even one full week. How the Mighty have Fallen is the now the warning! I am a full time caretaker wife with zero car knowledge . The good news is that I can now tell the Alternator from the battery and how to open the front hood and I know thanks to BCAA tow truck mechanics, that the little front warning red battery sign means " it the Alternato Lady, Not your Battery ‍! Yes its tired, but you can replace it after you get the new Alternator. It's not Brain Surgery. Anyone with a great shop in the South Burnaby area willing to share yours ?

Best place to get your car fixed in Vancouver. Reasonably priced, good quality work in a timely…read morefashion. Perfect for routine maintenance and what the heck is that noise stuff.

Okay, I was a little put off by the exterior of the shop - but honestly, this is the only place I…read morewill ever take my precious honda accord ('91 and still going strong!). I had noticed some clunkyness in the transmission, it was due for a bit of a check up, and Charlie's is conveniently located near the Burrard bridge, so I figured I'd give it a try. I'm always worried about how honest a mechanic will be with me (I very obviously know next to nothing about the inner workings of my vehicle), so I was expecting the worst when they called me back. Imagine my surprise when the mechanic told me nothing needed to be done! That's right, nothing was wrong, although he advised me to replace the fan belt before winter. It's an old car and I fully expected a long list of very expensive work. I asked how much the check up was (they did tires, fluids, etcetc) and he said, "oh, I won't charge you". What?! Really?! Ohmygod. I can't say enough things about this place. Bill must be the holy grail of all mechanics, and I'll be back for those new fan belts before too long.

Joe is possibly the most honest mechanic in Vancouver. He always does exactly what is required and…read moreno more. He's a blessing for the community. Always reasonable. Always reliable. 10 stars!!!

When I first came to this shop, it was still at the Shell station at Main and King Edward. It used…read moreto be run by two guys but I think one of them retired years ago. It is one of the rare simple, honest and reliable car repair shops that you tend to think only exist in fairy tales. Finding a place like this eliminates the stress and aggravation of dealing with the usual upsells. It just makes your life easier.