I went to this company base on a reference from a colleague of mine. My experience was very…read moredifferent from everyone else. I submitted the information for my taxes a month and a few days before Tax Day (4/18). I didn't hear anything for a couple of weeks and then called. A call shortly after that then came to me saying that taxes would be processed soon (over a weekend, that night - statements like this). I was a little annoyed but finally was contacted by the main accountant and told that my taxes were finished, and he needed a copy of my driver's license and bank account numbers where we would like a refund deposited. I continued to wait and again told statements like the above (over a weekend, the next day, we will call you,), but still, no one called. Finally, I was panicking. It was getting too close to tax day, and I wanted to go over the taxes myself before submitted. This is the first time I have let someone else prepare my taxes. I left a message saying, ("if they haven't been done, don't do them"). The next day , I received a call from who I thought was the office manager. She said that my taxes were done now, and she needed a driver's license and bank account numbers! I was distraught. Why was I asked for the same information I sent 2 weeks earlier?! I canceled the order and did the taxes myself. At least I could finally be at peace knowing they were correct and processed. I'm sure the accountants in this business are very competent and excellent at their job, but going through the online portal and waiting for a response have been frustrating and caused a great deal of stress for my wife and me. This is the reason you go to accountants in the first place; so you can be assured your taxes are done correctly and without the stress.

I have used this business for my taxes the past 2 years. It is the best move I have ever made!…read moreBruce does great work, and is very efficient and affordable. After year one, I received a card in the mail with my pre-set appointment for the next year. I previously always did my taxes on my own, and spent forever trying to read up on any changes in the tax laws. I am self-employed, but felt like I had a good handle on it. I had made errors and had to make corrections in the past. It was never an easy process. Since meeting this team, I have saved money and learned that I did not know all of the law, nor could I keep up as they do. Last year, I decided to do my taxes "on my own" and see how I'd come out, and then brought my information into the office for my appointment. It turns out that I would've paid out lots of money needlessly. I won't go to anyone else as long as these folks are in business.

Dan and the whole team are great, responsive, and professional. I don't need to talk to them often,…read morebut when I do, stuff get handled quick, fast, and in a hurry. Would have no reservations about referring others.

Great Until They Weren't…read more Have been clients since 2007. Paid our premiums on time. Made one small auto claim. They got in touch about our crumbling cement steps and cautioned that if we didn't fix them that we "might not be covered in the event of an instance involving the steps." We kept meaning to get to the steps. Then we get a notice saying that we have been CANCELLED because of the steps. Steps are fixed. No one returns our calls or emails from Robert K. Jones. When I call, I am deflected by the receptionist. "She'll call you right back." An hour passes. When I call back and am connected to the agent "Lisha," she has excuses but no apologies. We have been without homeowner's insurance for two-and-a-half weeks and it seems they just don't give a damn. Nice folks, but not in the trenches for you. Keep shopping.

Allen and team do a great job providing the proper insurance I am needing and support with it any…read moretime it is ever needed. Chad (6 year customer)

Honest, kind and experienced.files an honest return. Never had any issues. I file my taxes every…read moreyear for years. His fee is minimal and he takes the time to make sure it's correct.

Worse place/man ever! Tried to scold me like a child. Grumpy old man needs to retire. I wouldn't…read morewaste my money or time on this business. There are many other tax preparers that are kind/caring/compassionate. I hope he gets ran out of business. If I could give negative stars, I would.

Christina is amazing! She is so honest, sweet, professional and responsive. She has years of…read moreexperience and really knows insurance inside out - it shows! If you're looking for an agent to truly go to bat for you and cares about your wellbeing inside and outside the office - she is your girl! I highly recommend het for all of your insurance needs. Thanks for all your help, Christina!

I bought insurance for my car today and am very pleased and happy with this agency! They are very…read morefriendly and affordable! I highly recommend them!

Ryan and his team were amazing to work with.. very knowledgable and made sure I got the best deal…read morewithout cutting corners. The experience was a breath of fresh air!

Five Stars all the way. We have had an excellent working relationship with Trusty Insurance for…read moreabout 5 years now and they have been amazing. They offer accurate answers to our questions in a timely manner and we have been very glad to work with them. Our church reviews our finances regularly and Trusty Insurance has truly been the best value for our money. I would gladly recommend them for your church or family too.