I had such a great experience here!!…read more I'm the type of person that always goes to a different general doctor and always a different eye doctor. Why? Because I'm never SO impressed that I feel like sticking with one. Until now! First, I love that I could make a reservation for an appointment online and was able to get in that same day (unlike Target). Hello handy! Second, every person that assisted me (3 people) went out of their way to be friendly and helpful to me (being attentive to me, understanding about eye problems, and trying to get me the best price). I actually thought "These people are awesome, I want to work here!" It wasn't just that they were polite and professional, it was that they were FRIENDLY. Such a big difference. I think I'd gotten used to most eye care centers being just average.... and now I've seen the light. Thanks, nice people! Keep on being great!

Optometrist was awesome and very helpful!…read more Sales staff LIED! Stated that our insurance would not cover the second set of sunglasses and the sale would save us money. Shame on me for not knowing better but the sales rep should be there to help! Oakley products are way overpriced even according to our Oakley rep who quoted half the price of this place. I complained about an incorrectly cut lens and frame issues. They covered frame issue with marker and place an oversized screw in lens to resecure lens.

Dr Melissa Lewis, and the staff are always very professional and conscious of my time as a patient…read more This office is one of the few to offer the Optomap imaging, a critical step in early detection of retinal damage and even other health concerns like hypertension, heart disease and stroke. You will not find another office that offers more for all your eye care needs. All my family members are patients with Dr. Lewis and we all highly recommend her!

Dr. Melissa Lewis has done our eye exams for over 15 years, and we think she is terrific! She is…read morevery personable and always has time to spend with us to talk about our general health and any problems we may be having with our eyes. Dr. Lewis has been great with our special needs child. Her skills are top notch. We really like her as a doctor and as a friend.

I just went to target optical gravois bluffs in fenton, mo to see dr mark veenhuis. So before we…read moreeven get into the exam the guy lectures me as were walking to the exam room. He says "first off you need to see me every year not ever 3 years." Second he says "public service announcement, you need bifocols." BEFORE we even do an exam. He presents as the biggest dork you ever met but on top of that is a total lecuring asshole. So its a big red flag that this isnt going to go well. So i try to over look it. Then I let him know I have itching in my eyes and have a problem going on. When i do he says I cannot help you with that, just like a robot the whole thing. So at this point he starts the exam, and i before he can say more, i say are you going to help me with the issue my eye issue or not, and he says no and i say alright, your fired. Its hard to believe an idiot like this maintains emplyment. really. so next, I went over to walmart across the street and the dr was more that willing to help with the issue im having with my eye as well as do an exam. We wont be going back to target optical and im dropping the target eye insurnace from my work.

i am really getting irritated with Target as an entire company as of late...this is just the latest…read morelittle gem of piss-poor service I have experienced in my recent adventures with Target... I went here in February for a box of my disposable contacts after moving from TN. I of course have new insurance with the job change and have utilized Target Optical in TN for the past year. I went in and after they found out what fabulous insurance I have they got all excited about trying to sell me more and I also had my husband with me and I he went on back for an eye exam and when he came out they had him all talked into prescription sun glasses and top of the line frames and it is true that his insurance would have covered a great portion of this but he didn't need to be "sold" all this...they man needed glasses to see and he would have walked out of there with them if they just kept on track and worked with that and then let him know about some other extras...just because you can get a good deal doesn't mean you want to shell out more from your pocket...He would have been paying close to 400.00 out of pocket for all they suggested. I tell you this because in the height of all this shuckin' and jivein' by the sales people. I ended up getting supposedly a years supply of contacts that they put thru my insurance plan---I still had to pay around 60.00 out of pocket....but i left with a couple boxes of contacts....flash forward 6 months later---labor day weekend 2013---- I'm ready to take a road trip out of town....call hubby at work tell him to pick me up a box of my disposable contacts....Guess what----my prescription ran out in May...why in the world did they not update my prescription when I went in to them with new insurance in February.....???? I was livid...because I thought this had been done.... I called the store and had them pull my file because they couldn't find me in their computer system...she said she would call me back....she did not...I had to call them back....they had no solution for me....I asked if they could schedule an appointment for my return and give me a temporary disposable pair (which by the way Wal-mart has done on several occasions when I utilized them in the past) They were little bitches on the phone about this. I am done with Target optical and done with Target as a department store. This is the third strike in a month on their behalf with not living up to my service expectations .

Amazing. I've been going here most of my life for glasses, contacts, and exams. Brought my son in…read moretoday for his very first eye exam. The front office staff were so kind and very accommodating. The doctor was extremely thorough and tailored the exam to my son's needs (he's 5). I couldn't be happier with our experience!

I had my annual eye appointment yesterday and things couldn't have gone better! The person at the…read morefront desk was extremely courteous and helpful with checking me in. I got there a little early but it wasn't long until I was seen. While I waited, I inquired about some sunglasses and she went above and beyond in pricing them at cost with and without insurance! She was thorough in explaining everything that would be covered and even recommended some things that would enhance my vision even more! It wasn't long until I was called back to do some standard tests before seeing Dr.Woodyard. While I didn't catch the gentleman's name, he too, was very kind and patient in answering any questions I had. Once we finished, Dr. Woodyard came and brought me to a different room to do his tests. He explained each test he'd be doing and never pressured me to do the ones that were optional. I prepared myself because I thought this would be the visit where I'd finally have my eyes dilated or do the other test that's not included with insurance. Instead, he informed me I did the aforementioned test last year, which meant I didn't have to get my eyes dilated if I didn't want to! He did recommend getting either of the tests done every couple years but for now, I was in the clear! We finished and he said there was only a minor change to my vision but it wouldn't be too big of a deal if I chose not to update my script. Upon checking out at the front desk, my current frames came up in discussion. I mentioned how they always fall down even while having them all the way on my face and they offered to switch out the nose pads to silicone, which I never knew could be done! Within an instant, they felt so much better and best of all, didn't slip! The staff was truly a delight and my visit went swimmingly. I highly recommend this location and hope to see you soon to get those sunglasses!

Dr. Woodard & his staff at Crown Vision are first class…read more They were extremely helpful. Dr. Woodward is very Knowledgeable & thorough. He explains things in detail & makes it easy to comprehend.

The exam was fine and picking out my frames was too. However, when I picked my new glasses up on…read more10/17/19, I informed the technician that the trifocals weren't right. I couldn't see out of them. She brushed it off as a headache or fluctuating blood sugar. Since then, I've tried 3 more times to get them fixed, and they say someone will call but no one has! I'm furious! UPDATE: I've gone back and they are trying to help me get the correct prescription.

My husband went here for an eye exam in February 2023 and was not only told "your insurance isn't…read morethat good" (verbatim; which is also my insurance - we have Eyemed, which it may not be "that good" because it covers 30% of everything plus free exam & free imaging), which is demeaning, but their billing person billed our HSA in full without running the insurance first. My husband had to call back in to get it refunded and they said they will do it when the frames come in, just bring in the HSA card, which was fine. The reason why I gave 2 stars now is after I saw the receipt of the refund - I noticed the exam was charged in full and not $0 co-pay like it should be. I called into Eyemed benefits and confirmed on the website that it was $0 before calling back into Sullivan Eye Care. When I called in, the front desk clerk seemed a bit off and when she transferred me to the insurance biller, I let the insurance biller know, calmly, that I noticed they charged my husband in full for an eye exam and it should've been $0 co-pay. She started off by saying "your insurance is not that great" and "don't tell me what should be free, young man". Absolutely unacceptable and unprofessional. I paused and had to say, "excuse me...?" and "your business over-billed me incorrectly 20 days ago, credited some back, and I still have issues with the bill" - she stated she will look at it and will "rebill" the insurance, then hung up on me. UPDATE: Added another star - I called in 30 min later to the front desk and inquired on how I would be notified if I needed credited and was concerned about the insurance biller's "rebill" reference. They were going to transfer me back to the insurance biller but I let them know how rude and unhelpful she was - front desk stated they would get more info and call me back. 30 Min later she called back and admitted they shouldn't have charged for the exam and refraction because it was covered by my insurance and they offered to refund it. If anyone goes here, make SURE they bill your insurance first AND your bill is correct. Outside of this, my husband stated they were friendly and nice during his visit.

Called to set an appointment - woman on the phone was short and rude. She mumbled something about…read morehow I had to send my insurance card in - to what or how, I have no idea - and offered no guidance or courtesy. Not the best way to welcome a new customer. I'll be finding another eye care place that has employees with at least a little customer service skills. I'll never understand why so many places hire employees like this, as they cost you so much business.

My doctor of 25 years recently retired and I had to find a new optometrist. I was uneasy about…read morechanging doctors after so many years. A fellow employee recommended Dr. Vricella at Fenton Family Eyecare. I could not be happier. Excellent, state-of-the-art equipment. Friendly and knowledgeable staff and a FANTASTIC optometrist. I highly recommend Fenton Family Eyecare.

Nurse Holly is really great with my 88 year old father in law. I would recommend this office.read more