Literally cannot say enough about this entire clinic. I followed Dr. Miles from her former…read morepractice, and I am SO glad I did. Complete transparency, Dr. Miles is always fantastic, but the staff at her old location was not. The ENTIRE staff at Kirkwood Eye Associates is fantastic! They are always super helpful and go out of their way to ensure you have a great visit and don't leave with a bunch of unanswered questions. They take as much time as needed to walk you through everything, explain everything and what I like most is there is never pressure to spend money. In fact, they suggest ways to save you money in a lot of cases. If you need contacts, glasses, whatever - look no further, Kirkwood Eye Associates is the best!

I've gone to Dr Biondo since the day he opened shop, in Kirkwood…read more Dr Biondo is very knowledgeable and professional. His assistant, Lauren, is first-rate, as well, Both have been very thorough and patient, in assisting me w/the twists and turns, in my journey w/dry eye and Scleral lenses.

If you live in the Des Peres, Kirkwood, Glendale, Rock Hill area you should be going to West County…read moreVision to see Dr McReynolds for your eye care needs. We had the pleasure of knowing Dr McReynolds for about 10 years. Then lost touch with her when she moved to another practice. Then when we lived in Kirkwood and found out she had opened up West County Vision we were happy to have her close by again. She took care of all our family optician needs during our stay in Kirkwood. She is friendly, thorough, knowledgeable and compassionate. The office staff and optician will make sure you find the right pair of glasses that best suits you. We have never felt rushed, they take the time to get to know you and your family. West County Vision reminds me of that small town practice that knows their patients. Check them out, you'll be glad you did. (Full disclosure, we no longer live in the area)

If you're looking for the best eye doctor in metro St. Louis, I can confidently recommend Dr…read more McReynolds. Everything about her office is spot-on: West County's staff is friendly & efficient, they have top-of-the-line diagnostic equipment, and Doc McReynolds is kind, perceptive, and professionally astute. She's also great with kids. The office has a selection of eye gear & frames in the lobby, and they will facilitate contact lens orders for you. It's definitely one of the most thoughtfully managed medical-related groups our family has used, and Dr. McReynolds stands above any optometrist we've met over the course of multiple-state relocations. The St. Louis/Kirkwood area is fortunate to have such a great resource.

I used Clarkson Eyecare over the past several years. I've always gotten good service from the…read moredoctors themselves. The problem is that they add extra services to the checkup without disclosing the additional fees involved. This happened twice in a row. The first time I paid; the second time I brought it to their attention at checkout. They ended up waiving the fee, which was appreciated. However, I should have been told upfront that some services weren't covered by my co-pay. I shouldn't have had to argue about it at the end. Given that this happened more than once, I can only assume it's Clarkson Eyecare's policy to tack on extra fees. Despite the adequate level of eye care I reviewed in the past, I will go elsewhere for my eye exams from now on.

Great experiences here... always professional, experts in caring for eye issues, including glaucoma…read moreand all the typical glasses & contacts needs. Love my polarized sunglasses!

The two women and the doctor are very helpful, including with picking out frames. Once I ordered…read morecolor changing lenses, then two days later I called and told her I changed my mind, and she said, "No problem." Recently I was there when an elderly man was getting his glasses adjusted, yet I think he was really there because he likes talking with the friendly women. I assume the doctor has days off, so I guess it is a coincidence, but every time I walk in the doctor has been available to see me. I have gotten every pair of eyeglasses and contacts (except for one pair) here since I was 17, and now I am almost 51. They used to be in Crestwood Mall

From the owner: Dr. Goldberg and American Eyewear Center have been providing personal eyecare to local residents…read morefor many years. We are a family-owned practice and all of our staff have many years of experience. We love helping our patients with their eyeglasses, contact lenses, and medical eyecare needs.

Years ago my family & I started at the Richmond Heights office. It was a beautiful space and the…read morestaff were friendly and efficient. Dr LaPointe was great: friendly & knowledgeable, joked around and made good use of our time. We all came here for a number of years. Bill in the eyeglass department was great and the younger blond woman at the front desk but she eventually left. Then we tried the Watson location since it was a bit closer to our new home. This was a very different experience: the office staff not as friendly or personable. Chloe was terrific but wasn't always at this location. It just keeps going down hill here, unfortunately. It boggles the mind that they keep the same front desk staff who refuse to smile and don't look or act like they want to be there. It's all gloom & doom in there now. We would sometimes go back to the RH location, but it wasn't the same either.

I finally found an eye care place where no one pressured me about upgrading my prescription. The…read morestaff was friendly and got me in for an appointment pretty quickly. What really surprised me was that after picking out my glasses, the whole visit cost me under $150. If you have VSP, I'd recommend this place. I'll be going back every year for my eye exam.

Wow. Highly recommend Dr Murphy and her staff. She is so personable and welcoming. And…read moreknowledgeable. She did such a great job of explaining everything to me and she and her staff spent a ton of time helping me pick out new glasses. I never felt rushed. I had gone to Clarkson Eye Care for years and just always felt like a "number." HERE you will feel like the doctor and staff really care. Will recommend her to my friends and highly recommend her to you.

Without question, wouldn't trust my family's eye health to anyone else! The entire staff takes…read moreterrific care of you from start to finish with a perfect balance of warmth and professionalism. Dr. Murphy has a wonderful "bedside manner," and does a great job of explaining the needs and health of our eyes for laymen like us. I hate to have my eyes dilated, and they have this amazing machine so I don't have to be dilated and walk around like a zombie the rest of the afternoon! They also offer a terrific selection of frames for men, women, and children and they take the time to learn your personal style and needs to match you with the right frames, lenses, or even contacts. Cannot recommend highly enough!

Thank you for a professional and excellent experience. I highly recommend Koetting Eye Center!read more

Been going there 40-50 years. Excellent care every time! Dr…read moreCarmen Castalino has been my Dr but now occasionally I get one of his sons! Who are excellent too!

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

Very poor customer service. Long wait times are one thing but the staff here actually treats you…read morerudely. They are also not forthcoming with the status of your order. I was promised my lenses and frames within three weeks of the date I ordered them on October 7th. They never called me to follow up. When I called them they told me we are now out into December! And then when I tried to cancel my order they attempted to keep my money and not issue an immediate refund! Outrageous. Do not use this eye center!

I needed to find a new eye center since mine wasn't operating due to COVID. I wanted to love it…read morebecause of the location and What I thought would be convenience. Unfortunately I disliked everything about my experience. Covid guidelines were not being followed. . I went twice for contact fittings and was not able to see either time when I left. I ordered a trial pair of frames because I could not find any that I liked. I got a phone call and said they were in. I tried to make an appointment but was told I did not need an appointment. When I arrived to try the frames I also said my contacts didn't work. I was told I would need to make an appointment for that. The dr was in but overbooked. I have never left an eye center and not been able to see the first time much less the 2nd time. I also have never been treated so poorly by staff. The Dr has billed my insurance and I have no prescription, no contacts and no glasses. I called the office to ask that they not bill my insurance so I could get the proper eye exam. The office staff claim they provided a service and they billed it anyway. I left today in tears because of how the staff treated me and the the fact that I now have to start this process all over again.

hussey eye care is very professional and friendly place that makes you feel like family. The office…read morestaff are professional, friendly and truly care about you and your eye health. Dr Hussey made me feel at ease during the eye exam and the various eye test given, he was very informative as to what he was doing and what the test were for. I was very satisfied with my visit. I was able to get a copy of the test reports to share with my doctors.I would highly recommend his office to others

It took 5 weeks to receive my glasses due to a "lost in the mail" reason. I find this unacceptable…read morewithout a cash reimbursement from Hussey Eyecare. Was told by phone at 3 weeks they would "make it right". I got nothing. Will not be a return patron. Trust issues. RG Lake St Louis