I spent this whole week out of town on business between Stirling and Edinburgh and was able to get…read morea car via the company. I showed up here early in the morning Monday morning, in order to be in Stirling by 9am and received fast and efficient service. Matthew was my point of contact and he greeted me with a smile and we had a quick chat before he brought me out to a car. At first, he put me in a small two door car, but realised it had no fuel in it, so he quickly moved me in to a larger car- a Juke (an upgrade at that) and had me on my way in no time. Since the company was paying for it, I didn't have to fuss about with much, but it's still great to have amazing customer service both when picking up the car and dropping it off. When I came in today to drop the car off, again I received the same stellar service and was in and out in no time flat! I would highly recommend this branch for anyone looking to rent a car from a company who knows what they're doing!

Service was poor and found people not to be very helpful yet there service was good previously but…read morenot now

I am sucker for sales and hertz had a big one while I was visiting Scotland. This place was…read morewalking distance from the Marriott and was way cheaper than the hotel's rental car place even after factoring the extra day we paid for rental and hotel parking since they are not open on sundays. The big difference from American car rentals is that stick shifts are way cheaper than automatics in Scotland, but with the high price of gas it makes sense. We rented a car there 2 wkds in a row and the second wkd we got a diesel car, which definitely saved on gas (so u should try to request it). The service was fabulous. I was meeting my bf there and before he even got there the sales guy had me in the car ready to go!

I would rent shoes if I could…read more Rented from Hertz 5 or 6 times now and never had any hassle whatsoever. The staff are effortlessly polite and knowledgeable. The prices are also amazing (pay online) with discounts seemingly all the time. A few times we picked up a car without a full tank of gas without knowing, and have received generous discounts off of our next rental. Can't argue. Last time we went, we even got a lift into the city centre from one of the staff members as it was raining. What more do you want? Surprisingly personal service for such a huge name. Will carry on using them for the forseeable future as I personally don't need a car living and working in Glasgow. It's a handy thing to have every now and then, and it's so much more convenient than I imagined to rent a car. Rent-a-shoes, coming soon.

Luke, the assistant branch manager, was very helpful in accommodating our trip when our travel…read moreplans changed. Made our lives a lot easier! Thank you Luke!

I've posted a few reviews of Enterprise in various locations around the world. Over many years of…read morerenting cars as an expat and a traveler, I've been a firm fan of Enterprise for a while now. If you want to know how amazing they are, try any other rental agency. As we were warmly welcomed at the desk in Glasgow Airport, ushered straight to our car, with impeccable service from Cameron and Josh, we laughed at the people in the Hertz line still waiting as we drove off to the Highlands. Thanks Enterprise, you're as perfect and efficient in Glasgow as everywhere else in the world I've been. Great little Audi A1 too, no complaints here either.

I have used DCH about eight times over the years, hire periods from three to six weeks, never had a…read moreproblem, good value and friendly staff. These guys would be hard to beat for reliable transport at a good price.

Having used this company a number of times ,I can thoroughly recommend it if you're looking for…read moreeconomical vehicles at more than reasonable prices.I find that if you are hiring for any length of time try and make it for at least a week as the equivalent daily cost comes right down.They offer a full range of cars and vans so if you require a car with a touch of class to impress then larger vehicles are available.Different types of vans are also readily at hand ranging from transits to lutons.

Friendly & informative. Explained the procedure well, straight forward vehicle return.read more

Great experience with Thrifty in Glasgow yesterday! Good price, easy pick up and drop off, friendly…read morestaff and we even got an upgrade! Car was new and clean, overall great value for money.

I got the worst customer service I have ever received in my life. Staff were incredibly rude and…read morewouldn't let me rent the car. I needed the car for work so this was enormously bad for me. The woman who served me laughed at me and joked, "It's not going very well for you today, is it." Another woman said, "To be honest, we just don't really want to rent to you." The reason they gave was that the address on my driving licence isn't my current address and not the one on the 6 pieces of id I showed. However, I have rented from 5 car rental companies this year with no problems. The real reason was probably because I booked the car 3 weeks before and got a good rate, so they probably thought, it being nearly Christmas, they could charge someone else more. I also suspected that they didn't like me because I'm not Scottish. It might have been simply that they were in the mood to mess someone around. Whatever, it was an awful experience that left me very angry and not being able to fulfill work commitments!

Run, do not walk, away from this place. After a 17 hour…read moreflight to pick up my 'luxury' car in the middle of the day, well within opening times and every other rental counter manned; I get welcomed with a note that 'Stu' is away and to call his cellphone. 2 ignored calls later, Stu picks up and he's there within 10 mins. 'Haste' was not part of the Sixt experience, with me being forced to listen to all the upgrade options I had declined online. 'Luxury' was also not part of the Sixt experience, with me ordering an Audi A1 or similar, and ending up with a Citroen. They wanted me to pay double to be put in an Audi. Typical bait and switch. Damage tracking is insane, on return the advisor noted a scuff, and we were both confused because previous damage in the same area had been reported; but it was supposed to be giant scratch... which neither of us could find.

We rented from SIXT and deeply regret it. Two big complaints and it is easy to find numerous…read morereviews online that say the same thing. 1. Trying to charge us for pre-existing damage. The initial paperwork showed the damage (4" scratches to all wheels). The turn-in paperwork showed no new damage noted. We soon started getting communications saying that we had caused damage and needed to pay. They even included threats to get the money from our credit card company. We sent copies of the paperwork substantiating that the damage was already there, and they backed off but never apologized. 2. Upgrade to more expensive car. When we arrived, they said our reserved car was not ready as we were early but that they could provide another comparable car at a comparable but slightly higher price. Tired from a long flight, we decided to go with the replacement vehicle which turned out to be more than double the price (£1900 vs £860). I emailed the complaints department but have still not heard back from them after more than two weeks. While I can take ownership of not trying to find and compare the rates, the misrepresentation of "slightly higher" was clearly intentional and preying upon exhausted travelers. Other than that, the car was good. "Other than that, Mrs. Lincoln, how did you enjoy the play?"