I am extremely disappointed with my experience at Symetria. Before I ever started treatment, I was…read moretold over the phone that with my insurance my costs should be around $60 per month. Instead, I later found out they were billing my insurance approximately $750 PER DAY (and yes, they will force you to go in everyday for your meds in the beginning) for visits that consisted of little more than coming in and receiving my Suboxone at a window. According to my Blue Cross Blue Shield account, the first four days alone were already nearly $3,000 in charges, and there are still additional days marked as "in process," and Lord only knows what those days are going to be costing. My guess is 750 dollars again. Sickening. For context, with my prescription plan, my Suboxone would typically be a $10 copay for a 30-day supply if prescribed through a regular doctor and filled at a pharmacy. Instead, I was placed into a system where I was required to come in repeatedly just to pick up medication at a window, while each visit was billed at hundreds of dollars. I was initially told I would only need to come in for the first seven days. When those seven days were coming to an end they informed me I would have to continue coming in three days a week for another three weeks just to receive my medication. Each of these visits was being billed at around $750, despite the fact that I was simply showing up to a window to get medication that could otherwise be managed through a standard pharmacy prescription. Talk about scam! During my entire time there, I saw a doctor over Zoom ONE TIME and met with a drug and alcohol counselor ONE TIME for intake and a treatment plan. Blood was drawn, and I was given lab results that were never adequately reviewed or explained to me. Additionally, most of the blood work results I received were marked "test not performed -- specimen past stability," meaning they were not actually completed or were unusable, and I was never given a clear explanation as to why or what that meant for my care. What I find most disturbing is the amount being charged to insurance compared to the actual care provided. The vast majority of my visits involved no physician interaction, no counseling, and no meaningful treatment beyond walking up to a window for medication. Yet, hundreds and hundreds of dollars per visit were being billed. It felt less like patient-centered care and more like a system designed to maximize billing. Patients seeking help for addiction are vulnerable and deserve transparent pricing and ethical treatment. My experience left me feeling misled about costs and pressured into unnecessary in-person visits simply to access medication. I cannot recommend Symetria based on my experience.

Symetria was the worst experience I've ever had at any mental health/addiction center. They…read more SCAMMED MY INSURANCE WHICH LEAD ME TO LOOSE MY JOB. I like many other people worked a 7-6pm job. Because of my work schedule I was unable to attend any meetings and my 4th and final counselor was as poor as my second and third. All the good counselors left the place before they moved to their current location and consistency was something I sorely needed. They charged my insurance between $800-$1000 a day!! And all I did was get my medication. Literally charged my insurance $800-$1000 a day to sit in the waiting room for 5 mins and get my medication. Go anywhere but Symetria!!! When I lost my job do to their INSURANCE FRAUD they charged me 100$ cash every week. IF YOU CURRENTLY GO TO THIS CLINIC CHECK HOW MUCH YOUR INSURANCE IS BEING CHARGED! Luckily I found a clinic much closer to my home and only pay $30 a week.. The staff is generally rude and the bureaucracy is maddening. I've been clean for 3 years no thanks to these scam artists. STAY AWAY

I've been fighting cancer for 10 years and have visited several cancer centers. This is more of a…read moreclinic. I wanted my medi-port accessed for blood draws and they couldn't do it, didn't have anyone that knew how and it just got worse from there. Even little St. Mary's in Janesville, Wisconsin can do port draws! The oncologist thought he was much better than he was (so he'll never be a GREAT doctor). I offered to take the day off, but he told me I'd be in and out in 10 minutes. I was there roughly 3.5 hours. Find a REAL cancer center, like Rush or UW.

Horrible experience! Dr Ayer's is the worst doctor ever! Don't go to him. Last time, I went to see…read morehim he was extremely rude. He has a God like complex and doesn't listen to patients. He ordered a ct scan with contrast which I'm allergic to and I ended up having a true allergic reaction to it. He then ordered me another ct scan knowing I have a severe allergy to it. Not to mention his very painful breast exams.

Dr. Fitzgerald is by far one of the most brilliant and amazing physicians! We have been blessed and…read moreprivileged to have his care for our family! Dr. Fitzgerald is extremely professional and takes the time to connect with families. The level of professionalism encompassed with compassion that he shares is immeasurable. He takes a personal interest in the very best care while offering suitable options and solutions for all of his patients. We are thankful to have found Dr. Fitzgerald! Physicians of his caliber are difficult to find and are sometimes far and few in between. Thank you for all that you do and the care you selflessly offer.

Dr Fitzgerald will be my doctor as long as he's in practice. The reason he is so busy is that he is…read moreone of the few doctors I've seen that really cares about you and wants to make sure you are healthy and he listens to you. So many doctors just look at your chart, your history, throw some pills at you and kick you out the door. Dr. Fitzgerald treats each one of his patients with unique care and patience that is rarely seen these days.

My family entrusted Dr. Gondi with the care of my twin sister during her battle with metastatic…read morebreast cancer, one of the most difficult experiences of our lives. Unfortunately, our experience left us feeling unheard, unsupported, and deeply disappointed. Throughout her treatment, I felt there was a lack of empathy, compassion, and communication at a time when those qualities mattered most. My twin sister deserved to be treated not only as a patient, but as a person facing an incredibly challenging diagnosis. Instead, we often felt dismissed and left without the support and understanding we desperately needed. While I understand that cancer outcomes are not always within a doctor's control, I believe patients and their families deserve compassionate care, clear communication, and genuine concern. Sadly, that was not our experience. The loss of my twin sister has left an immeasurable void in our lives, and the lack of empathy we encountered during her care only added to our pain. I hope this feedback encourages a greater focus on compassion and patient-centered care for other families facing similar circumstances.

Dr. Gondi treated my nephew. He was uncaring, indifferent and made my nephew feel abandoned…read moreespecially after his treatment failed. I realize that proton therapy doesn't work for everyone, but the bedside manner of Dr. Gondi exhibited incompation. A trait that should be of prime importance when treating terminally ill patients.

Dr. Choi has been my pediatrician since I was a baby. And sadly, at the age of 24 years old, I…read morestill see her once in a while! LOL. Just for things like immunizations and prescriptions. She is pretty efficient and friendly for the most part. And she does a lot of community work in other countries which is a huge plus in my book. Other then the wait, I'd recommend Dr. Choi for general check-ups for children.

Not sure why the staff for checking in is so rude. No good morning, just "what's the last name."…read moreYou would think after receiving a greeting from me there would be some response. Also same rudeness when I left, "have a good day," nothing. Dr Mozwecz and his nurse are 5 star. I last saw him 5 years ago. Got my colonoscopy scheduled. He has a great bedside manner.

When I read the yelp reviews I was a little skeptical about the ratings but I must say must say…read morethis place was wonderful! The staff was great. From the moment I got there they made me feel comfortable. I didn't have to wait long and the procedure went fast. I was out of there a lot sooner than I thought.I will come here again! Thank you!