FRIENDLY RELIABLE…read moreCOURTEOUS Very nice people. Drivers extremely helpful and dispatchers are awesome! Definitely recommend this place!

Although we arrived at our destination in a reasonable amount of time, I did not feel safe or…read morecomfortable in my recent ride with Lancaster City Cabs. While trying to make a flight out of Philadelphia airport, we took a cab from the Lancaster train station after our flight was delayed. After confirming with an operator that they had a flat rate, we found an available taxi out front and confirmed that she would honor the flat rate. It was raining on the morning we took the drive to PHL and I was a bit concerned after our driver was swerving on the highway. That would have been fine if that was the only distraction, but she also took more than 6 calls on her cell phone while navigating the highway in the rain. About an hour into our drive, she was organizing a personal pickup for her friend who was at a bar. The car was not very clean and smelled like cigarettes. Like I mentioned, I would not choose them again even though I made it to my destination. If you have other options, go with those!

Called Sat. night 7/10/21 to set up appointment for Sun. AM. 7/11/21…read moreSeemed like the call was routed to a personal phone - the lady that answered said they don't take reservations -and I must call day I need the cab. Called Sun, they had a 1-2 wait for a pickup!!! Luckily - the hotel found another cab co. that I used. Lancaster,PA use to be a nice place to visit - save your money go somewhere else - hotels now run about $200 + tax night. I've had other negative experiences with this co. in the past- Uber much better - AVOID this company or you'll miss your train or place.

It was a very nice experience Erica number 360 cab number 98 she was very nice and friendly and…read more Pleasant had a nice time speaking with her. Definitely will use yellow cab again.

Unique Cab LLC employee, Arturo, gave me a ride from the Lancaster train station to my home in…read moreStrasburg. He gave me his card and said, "If you need any service in the future, call me." So, three weeks later when I was flying out west, I needed another ride to the train station, so I called him and made arrangements for 7 AM the following morning. At seven he was nowhere to be seen. I called him and it went directly to voicemail; I left a message. I finally had to call an Uber. I got to the station just in time to catch my train. He never called back - no apology. He totally ghosted me. What a horrible reflection on Unique Cab.

Yes as the driver who caught my fare from LGH to E. Lampeter was extremely helpful in accommodating…read moremy lack of mobility... Despite his own difficulties

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

Disappointing & Unprofessional Experience…read more Brian's Taxi Service came highly recommended, and after reviewing the positive reviews, I felt comfortable hiring the company to provide transportation for my clients during their trip to Harrisburg and Lancaster, PA. Unfortunately, their experience did not meet expectations. Transportation was arranged and paid in full in advance, yet my clients had to remind the driver about their scheduled pickup. They ultimately arrived approximately 35 minutes late for their scheduled show in Lancaster, causing them to miss part of an experience they had already paid for. My clients also reported that there was poor communication, no assistance with their luggage, and a lack of the professional presentation and welcoming customer service they expected from a transportation company advertising reliable, safe, professional service. As a travel advisor, I take the vendors I recommend very seriously because their service reflects on my business as well. I had hoped to establish a relationship with Brian's Taxi Service and potentially refer additional clients and fellow travel professionals who frequently send travelers to Sight & Sound. Based on this experience, however, I cannot confidently recommend the service at this time. I hope this feedback is taken constructively and results in improvements in punctuality, communication, professionalism, and customer service for future passengers.

This one man show charged me close to nine dollars a mile. The car was rattling and shaking. The…read morebrakes were done He told me that he needed new brakes, new rotors, and the whole lines to be bled that it was in really bad shape. I've never been scared to be in a car in my entire 52 years of living. On top of that, as a female, he told me and all sorts of disgusting verbiage that he could take care of me sexually. Then started talking about how I would be really good in bed. He looked at me about a dozen times like I was a piece of meat. He was in the front driver seat and I was in the back passenger seat. When he really wanted to get his point across, he would turn his head all the way around face me and then look me up and down like I was his prey. I was not safe at all, I was scared and felt that I had to fake kindness towards him. Otherwise, it could be bad . All of that and $219.18 charged to my PayPal debit card. Also, directly after that, my card was getting all sorts of strange charges. Brian is a scammer. He's a thief and I would not want any female alone with him. I don't even know how he has a business unless there's other services he provides that are not legal, which is highly likely. When I asked him for a credit after I was safely away from him. Average rate per hour is 2-3 dollars, especially in PA. The minimum wage is $7.25 an hour and he paid himself $200 plus tax which PA does not even have. $$$220 for less than a half hour in a vehicle unfit for driving and a sexual predator I'm currently hiking the Appalachian Trail. Directly after he charged me $220 all sorts of charges started hitting my card. It is the one way I pay for things safely and money is added to my account when needed. Since all that happened, they had to shut down the card so I was not able to Resupply with food or fuel to cook. I will not get a new card for probably about five or six days. What I'm going to do in the meantime, I have no clue, but I would appreciate people reading this and taking it to heart because what he did is wrong and I don't want anybody else to have to deal with that. The vehicle on his site is not the vehicle he has currently he has a smaller SUV. It is dark just like the one in the picture, When I questioned the charge via text when I was safe, he said that he had to charge me that much because he knew nobody else would bring me to the train station. That statement was false. I had plenty of ways to get there. I was just looking for the best cost savings as I had just been charged $50 for a 15 mile ride and thought that was a lot.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

I DO NOT recommend Omega Transportation Services…read more Terrible service! They offer door to door service, which is NOT true. VERY MISLEADING!! We made reservations on Saturday for a pickup on Tuesday. I asked for prices and if we needed to travel with a personal booster seat for our daughter. The lady told me $35 for an adult and $25 for a child. They reach Lititz, PA and the driver asks for everyone's money while pumping gas. ISSUE 1) My fiancé gives him the $60 and the driver proceeds to tell him its $65. He also asked for everyone's destination address. My fiancé gave the driver the address for their destination. Three times he asked and my fiancé told him Queens, NY. He never mentioned they don't travel to Queens, until they reach NY. ISSUE 2) Once in NY the driver stops in Manhattan and tell my fiancé he must get out and take a taxi the rest of the way. The driver then tells him they only travel to Brooklyn, Bronx, and Manhattan. Why not mention this when he gave you the address and told him three different times their destination was in Queens, NY. They made them get into another van with another gentlemen who works for them and charged an additional $50. Now had my fiancé not had the funds to do this, he would have been stranded with our 5 year old in Manhattan! I DO NOT recommend them to anyone. They're a bunch of money hungry, inconsiderate LIARS. Taking advantage of people! I gave them 1 star because they arrived safe. Other than that, their service is terrible!