if I could leave zero stars I would. trash experience from start to finish. driver Randy said tip…read morewasn't included. took 250$ cash. then invoiced me an additional 20% forced gratuity. fuckin bullshit. 10/10 do not recommend.

Great service. Recruited their services recently for an awesome night out on the town for myself…read moreand my family. They are located in Palmyra but have a dispatch in Lancaster, so everything was easy to coordinate. Will definitely use their services again the next time I want to use a limo.

Speaking with the lady in charge of setting up a ride was not very friendly and seemed more annoyed…read morethan wanting to do her job.

The cab arrived in 5 minutes; therefore I was able to be driven to the location I needed to be at…read moretoo, which allowed me to quickly handle my business and to be driven back to where the cab originally drove me from.

Great company!! Easy to work with and John E was an awesome driver!! We could not have asked for a…read morebetter person to drive our group around to the different wineries!! If you're looking for a ride around town in style and ease do not hesitate to contact this company. We are planning a ladies day next and I know who I'm calling!

Would not recommend this business when it comes to your safety with the drivers they have on staff…read more It was very untasteful to witness this vehicle hug the back of another cars bumper at a high rate of speed.. the one to the left of it to be exact. Had there been people in that vehicle they would have all been in danger with that person behind the wheel. Do better, you're literally driving a huge billboard!

On 10/19/2024, we flew from Aruba to Charlotte on American Airlines. Our plane arrived late and we…read moremissed our connection to MDT where we were going to get a ride home with Unique. In Charlotte we messaged Unique, and without missing a beat, Tracy helped us navigate all of the changes. She arranged for a clean comfortable car to meet us for a rescheduled connection in Philadelphia. Seamless. Incredibly kind, professional team. So very thankful for the best possible outcome after a very long day. 10/10 highly recommended.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Disappointing & Unprofessional Experience…read more Brian's Taxi Service came highly recommended, and after reviewing the positive reviews, I felt comfortable hiring the company to provide transportation for my clients during their trip to Harrisburg and Lancaster, PA. Unfortunately, their experience did not meet expectations. Transportation was arranged and paid in full in advance, yet my clients had to remind the driver about their scheduled pickup. They ultimately arrived approximately 35 minutes late for their scheduled show in Lancaster, causing them to miss part of an experience they had already paid for. My clients also reported that there was poor communication, no assistance with their luggage, and a lack of the professional presentation and welcoming customer service they expected from a transportation company advertising reliable, safe, professional service. As a travel advisor, I take the vendors I recommend very seriously because their service reflects on my business as well. I had hoped to establish a relationship with Brian's Taxi Service and potentially refer additional clients and fellow travel professionals who frequently send travelers to Sight & Sound. Based on this experience, however, I cannot confidently recommend the service at this time. I hope this feedback is taken constructively and results in improvements in punctuality, communication, professionalism, and customer service for future passengers.

This one man show charged me close to nine dollars a mile. The car was rattling and shaking. The…read morebrakes were done He told me that he needed new brakes, new rotors, and the whole lines to be bled that it was in really bad shape. I've never been scared to be in a car in my entire 52 years of living. On top of that, as a female, he told me and all sorts of disgusting verbiage that he could take care of me sexually. Then started talking about how I would be really good in bed. He looked at me about a dozen times like I was a piece of meat. He was in the front driver seat and I was in the back passenger seat. When he really wanted to get his point across, he would turn his head all the way around face me and then look me up and down like I was his prey. I was not safe at all, I was scared and felt that I had to fake kindness towards him. Otherwise, it could be bad . All of that and $219.18 charged to my PayPal debit card. Also, directly after that, my card was getting all sorts of strange charges. Brian is a scammer. He's a thief and I would not want any female alone with him. I don't even know how he has a business unless there's other services he provides that are not legal, which is highly likely. When I asked him for a credit after I was safely away from him. Average rate per hour is 2-3 dollars, especially in PA. The minimum wage is $7.25 an hour and he paid himself $200 plus tax which PA does not even have. $$$220 for less than a half hour in a vehicle unfit for driving and a sexual predator I'm currently hiking the Appalachian Trail. Directly after he charged me $220 all sorts of charges started hitting my card. It is the one way I pay for things safely and money is added to my account when needed. Since all that happened, they had to shut down the card so I was not able to Resupply with food or fuel to cook. I will not get a new card for probably about five or six days. What I'm going to do in the meantime, I have no clue, but I would appreciate people reading this and taking it to heart because what he did is wrong and I don't want anybody else to have to deal with that. The vehicle on his site is not the vehicle he has currently he has a smaller SUV. It is dark just like the one in the picture, When I questioned the charge via text when I was safe, he said that he had to charge me that much because he knew nobody else would bring me to the train station. That statement was false. I had plenty of ways to get there. I was just looking for the best cost savings as I had just been charged $50 for a 15 mile ride and thought that was a lot.

Honestly, I have to…read morewrite about my experience with this company. First of all, HERSHEY is a terrible place. There are maybe only 3 restaurants to even bother eating their food and maybe 2 bars. The "theme park" is comically small. I'm staying at one of two sub-par marriott properties and I realized I left me credit card at Troegs... The ONLY place worth visiting in this hell hole. So, I called the ONLY cab company in Hershey. They refused to pick me up. Refused. They are in a "legal battle" with the fairfield. I explained I DIDNT care what had or hadn't happened in the past and explained I would walk down the street to ANY other establishment. After several times "checking" with someone next to him, the "operator" hung up. Just hung up. I plan on taking my own legal action against this customer as they failed to provide a service to me and I feel discriminated against... I think it was my race ??

Cheaper than uber. ($25 from Comfort inn at the park to Harrisburg airport vs $37)…read morecheaper than the hotel's reccomended shuttle service ($10 vs $15 in hershey area) Driver was very friendly and very punctual. He was nice enough to point things out like a mini tour on the ride to Penn State hospital where I was having my interview. He picked me up the next morning at 4:30AM to go to the airport and was 10 minutes early. He even remembered me and asked how my interview went. Very thankful for his services and for the friendliness. I will use this taxi service again if I am in the area.

Very cute and decorative airport, saw a really neat spot. The Olmsted Room with an up close view of…read morethe ramp, great seating and desks to do a bit of personal or work writing. Wall decor of aviation hero's. Such a nice little spot. The wall across had some excellent vintage posters. I hope to be back in Harrisburg soon to enjoy the town and other airport areas. They did a lot of design to it and it really shows !

Small and easy to get in and out of. Plenty of seats in gate area, however they could use some work…read morestations. Decent food options.