Great experience, the service was great and good price on tires. I recommend NAPA. I got the road…read morehazard plan and have not had an issue with plugging or replacing tires.

December 29th i walked into western auto and explained i had a power steering high pressure hose…read moreleaking, and i needed a break job full set. Shop had one customer, and an empty bay. After waiting all day for info on my car, i called right before closing and hadnt gotten to my car( lady on the phone in the shop was talking to a friend on the phone about the friends car. [ i assume they worked their friends car before mine, and she wasnt even present.] Anyways. I get a call the next morning confirming my repair order. They finish in a couple hours and i come pick up my car for a price cheaper than my quote, but i didnt question it and paid ive been coming here for over 15 years. I get home park and have yo leave to the store later and i notice the same giant power steering leak puddle that was fresh. I head back up to western auto expecting my mechanics to have my back but to be greeted by a rude lady at front counter. I voice my frustrations at the situation and explaoned how daft it was replace my power steering pump when the hose was the part that was leaking. It was a steady drip falling right onto the pump itsself. If the mechanic would have inspected the repair he would have seen it. Mechanic comes out explaining hisself and the situation and couldnt justify why he didnt do the work i asked for other than to save me money. They couldnt fix their mistake and asked me to come bacm on new years day. I did and they were too booked to get me fixed on what was said was less than an hr job. No accountability, the front counter lady claimed i was cussing at her and even tried to tell me to take my business elsewhere. Its a shame the owner died because what we are left with is not western auto. This business will replace parts without your consent, and add work to a bill that was un needed. Ive had two issues in the last 12 months, and with my last visit they never gave my engine cover back. After speaking to them twice about my frustrations they would rather burn a bridge than fix a mistake they made.

Stopped at Mike's Automotive during a girls trip when we heard a strange noise coming from the…read morebottom of our car. Ken was the one who helped us--super friendly, professional, and welcoming from the start. He took the time to check everything out thoroughly and quickly. Best part? He diWe were back on the road feeling safe and taken care of, all thanks to Ken. Can't say enough good things--highly recommend Mike's Automotive for their kindness and top-notch service!

Great service! Prompt scheduling and generous with his time…read more On vacation in Hot Springs and got 10in of snow. Someone fishtailed into my car and took out the taillight. Everyone is shut down for the snow but Mike got back to me and scheduled a service call. He fixed the lights enough to safely get us home, at a great price! Thank you Mike!

Great mechanics. And honest. Thanks for years of good service! Wonderful people and a pleasure to…read moredo business with. From Jane Eason

WOW, been here many times. But this wk takes the cake. I Have ABS, Hazzard lights on an off my…read moredash, plus a small rattle under my hood off an on. Man said, I heard rattle it's a tie rod. ( Undermyhood?) Ok? Ordered my new left sensor replacement for my left rear wheel. Went back to shop Oh bad news, showed me my new part "Now" is the whole wheel is the sensor! WHAT??? Yes, this is what you need showing me on his computer. Of course it was $$$$$ I felt taken, and walked out @ that point. Do your homework folks, know your sh-t The part shown is all I needed. Sadly will never go back

Great price and excellent service. Friendly, honest, and fair. No issues and highly recommend.read more

Justin was recommended by mikes automotive was very polite and didn't charge me for return visit…read moreeven though my fault I told him the wrong part very honest I will call him again hopefully not to soon

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.

Charged me $325 for a starter in my jeep, after a couple hours my jeep started, However then she…read morewouldn't start. He says it's the flywheel and then ghosted me. A couple days of Uber rides, rides from my friend and her hubby. I Had AAA to tow me about 3/4 of a mile to Tire Town. Guess what the mechanic from TT called me to tell me my starter was 'broke' so $500 later. Do not use this Mobile Mechanic. Not cool!! $825 later!!!

Steve was mobile and came to my home, bought the alternator, changed it out, was diligent in…read moregetting me back up and running again and he came to me. I have nothing but good things to say about that kind of service.

Quick, professional and on time. They came to us, no need to spend the day in a repair shop!read more