Stopped at Mike's Automotive during a girls trip when we heard a strange noise coming from the…read morebottom of our car. Ken was the one who helped us--super friendly, professional, and welcoming from the start. He took the time to check everything out thoroughly and quickly. Best part? He diWe were back on the road feeling safe and taken care of, all thanks to Ken. Can't say enough good things--highly recommend Mike's Automotive for their kindness and top-notch service!

Great service! Prompt scheduling and generous with his time…read more On vacation in Hot Springs and got 10in of snow. Someone fishtailed into my car and took out the taillight. Everyone is shut down for the snow but Mike got back to me and scheduled a service call. He fixed the lights enough to safely get us home, at a great price! Thank you Mike!

Took one of work trucks in and they said, they would try to fit it in, as they were two weeks out…read more They got the truck in and fixed within the week. Excellent service and really pleasant to deal with. They are professional and trustworthy. The invoice was a lot less than expected

Did a good, careful job. When there was a post-repair problem at the end of the day, he and another…read moreguy stayed and took care of it... and only charged for the parts.

Absolutely the best shop around. Kept me informed and updated through the repair of my 71 C10's A/C…read moresystem. Quality work at a fair price. Thank you guys.

I have tried several mechanics in the Hot Springs area over the years, and I'm glad I found Kilby…read more We have had several repairs done there on our 3 vehicles, and have found them to be consistently fast, honest, and fair. They have been good at communicating and letting us know how long repairs will take, and they are friendly, knowledgeable, and professional. I highly recommend Kilby to all my friends and family!

Hadrecently issues with my struts on front and rear and was quoted a price at another dealership…read moreof $2,500 for the full sets. Terry did this job for me for half that price and had it done the next day after taking my car to him. This shop is my new mechanic shop because every time I've ever had them look at something for me they are always very courteous and always fair in prices. So far Kyle and Terry are the two I've been in contact with and both are always super nice. Thank you Hot Springs Tire for your honesty.

Nothing but amazing!!!! They go out of their way to treat people right. They've fixed flats for…read moreme and not charged me. They say just remember us when you need new tires.

I went to PT needing a new set of tires and an alignment. PT helped me pick out an affordable set…read moreof tires and went back the next day to have tires put on and alignment completed. Their service was very efficient and I will use them again.

From the owner: Local family-owned business. The mission of Patriot Tire & Oil is to serve our customers’ needs…read more We bring many decades of knowledge and experience in the automotive industry to offer our customers the reassurance that they are in good hands. Our goal is to earn your trust and business, not just one time, but for a lifetime.

Had a burning smell coming from my car. They called and said I ran over a plastic bag, and cleaned…read moreit all out. These guys have earned my trust with their honesty and professionalism the past 5 years. Have had everything from rotors and brakes to belts and oil changes but today really stood out. They could have made up some repair I didn't need but are really honest and reliable.

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

Great experience, the service was great and good price on tires. I recommend NAPA. I got the road…read morehazard plan and have not had an issue with plugging or replacing tires.

December 29th i walked into western auto and explained i had a power steering high pressure hose…read moreleaking, and i needed a break job full set. Shop had one customer, and an empty bay. After waiting all day for info on my car, i called right before closing and hadnt gotten to my car( lady on the phone in the shop was talking to a friend on the phone about the friends car. [ i assume they worked their friends car before mine, and she wasnt even present.] Anyways. I get a call the next morning confirming my repair order. They finish in a couple hours and i come pick up my car for a price cheaper than my quote, but i didnt question it and paid ive been coming here for over 15 years. I get home park and have yo leave to the store later and i notice the same giant power steering leak puddle that was fresh. I head back up to western auto expecting my mechanics to have my back but to be greeted by a rude lady at front counter. I voice my frustrations at the situation and explaoned how daft it was replace my power steering pump when the hose was the part that was leaking. It was a steady drip falling right onto the pump itsself. If the mechanic would have inspected the repair he would have seen it. Mechanic comes out explaining hisself and the situation and couldnt justify why he didnt do the work i asked for other than to save me money. They couldnt fix their mistake and asked me to come bacm on new years day. I did and they were too booked to get me fixed on what was said was less than an hr job. No accountability, the front counter lady claimed i was cussing at her and even tried to tell me to take my business elsewhere. Its a shame the owner died because what we are left with is not western auto. This business will replace parts without your consent, and add work to a bill that was un needed. Ive had two issues in the last 12 months, and with my last visit they never gave my engine cover back. After speaking to them twice about my frustrations they would rather burn a bridge than fix a mistake they made.

Steve was mobile and came to my home, bought the alternator, changed it out, was diligent in…read moregetting me back up and running again and he came to me. I have nothing but good things to say about that kind of service.

Quick, professional and on time. They came to us, no need to spend the day in a repair shop!read more