The technician was prompt and knowledgeable and reasonably priced. He also checked my other…read moreappliances and gave free maintenance advice. all around a great experience

I have used Noor's twice now. A couple of years ago he fixed my fridge and came out on a holiday…read moreMonday for no extra charge! The fridge worked wonderfully. So, when my son and I bought a home we were happy to use him again when the dishwasher broke down and spewed water everywhere! Noor was reliable, came out when he said he would, got parts in a timely manner and did a great job to fix it, test it and make sure we were happy. Reasonably priced. We would recommend him for any appliance repair. Thanks, Noor! Wendy Pierce and Jake Everett

I was very pleased with the work I received from Noor's Appliance Service. My fridge was making a…read morenon stop beeping noise indicating the door was open when it was not. Noor took the offending section apart and checked everything out before putting it back together. He was able to solve the problem in a very timely manner - I highly recommend his work.

Ok ... this guy knows his stuff !! My dryer just wouldn't turn on and I needed to do laundry before…read morea trip, so I called in the morning and by 2:30 my NEW favorite repair guy was here. He made a simple part for my dryer to make it work again ... helped me clean the whole area AND fixed my fridge problem for me at the same time. Very knowledgeable - gave me lots of insight to keep things operating at it's best - quick thinking where it came to making things work well - polite and logical. Great value for prompt service. I will be recommending Lee to all of my friends and aquaintances. Thanks so much and don't forget to clean under your fridge !!

Hmm, looks like I got scammed also - fridge problems - phoned, came same day. Took apart our…read morefridge to get at the evaporator fan motor so he could get the part number to order one. He would phone us with cost and if he could get one. Four days later - no call. Nada. BUT - I did not pay him the $89. service call - saying we will settle up when the fridge is working again. He didn't like that, but left with my motor. Giving him 2 more days then I am getting another fridge and scrapping this one. Will phone him to cancel all work on this file. Service call? Maybe if he shows up next week and is apologetic.

I was so happy with the speed and depth of our gas fireplace cleaning . George found a sponge under…read morethe burner ??? We also found out that our unit may have an improper installation as we enquired about a new unit . He took the next step to contact Gas Authority Inspector to come take a look and already has been in contact with our property manager . Highly recommend.

My wife was injured in an auto collision the first week of June and we found ourselves in need of…read morean adjustable bed. The folks at John's went so far above and beyond normal service to help us get set up, it was mind boggling. I can't recommend them enough. No words can express how grateful we are for all their help.

My parents went to John's Barn & Bedroom in Nanaimo because they were told by the owner that he…read morecould help them find a firm, supportive mattress that would relieve their chronic back pain. They trusted his advice and purchased a mattress for over $6,000, believing his assurances that he would make sure they were "100% satisfied" and that if there were any issues, he would make it right. Within just a couple of weeks, they realized the mattress was far too soft and uncomfortable. They went back to speak with John multiple times, but instead of offering any meaningful solution, he told them to "keep sleeping on it" and that their bodies would adjust. Months later, their back pain has only gotten worse. Now, he is refusing to stand by his word and has told them it's a "final sale." This entire experience has left my parents feeling misled, disappointed, and taken advantage of, especially after choosing to support a small local business instead of purchasing from a reputable Canadian company that offers a 365-night trial and full money-back guarantee. As someone who has personally tried the mattress during a weekend stay, I can confirm that it is extremely uncomfortable and causes back pain almost immediately. It's unacceptable for a business owner to promise satisfaction, take thousands of dollars from seniors on a fixed income, and then walk away from his word when the product clearly fails to deliver. We hoped John would make this right, but since he has not, I feel it's important to warn others: think twice before purchasing from this store. If you want honesty, comfort, and accountability, look elsewhere.

I spilled a sticky drink on my phone and they cleaned it in 5 min and didn't charge me!read more

I thought my speaker and battery of my iPhone XR were gone…read more A quick clean up at the Nanaimo BC location did the job this morning. Friendly, very professional and amazing service. Thank you! I won't forget and will be back whenever I need service or repair. Rick H.

I had to pick up my own supplies for my shirt. I had to make an appointment to drop off the shirt…read moreand then an appointment to pick up my shirt. She wanted to charge me $70.00 to add an elastic to the collar. I paid $19.99 at Winners for that shirt. When I told her that I would not pay that, she called me rude. I told her to remove the alterations, that I would go somewhere else. She refused and threatened to call the police if I showed up at her house.

I have been taking my clothes for alterations to Marge for…read morefive years. She is very professional and has on occasion, worked to have my alterations completed early to accomodate my vacation plans. I am very happy overall with her work and appreciate her "sense of fashion".

I was very happy with Doug's carpet service He dealt with a…read morebad stain and i checked today . completely gone thank you so much He also offered to take some things to Peerless at a very reasonable cost I would recommend this Company and will certainly use them again Joan McIndoe