Michael is a great guy and great at mortgages. He is efficient and enjoyable to work withread more

Michael was very easy to work with and I highly recommend him for your mortgage needs.read more

Stan and his staff are always welcoming and very helpful in meeting the needs of the customers.read more

If you want a caring, reputable and professional individual for your insurance needs, look no…read morefurther. Stan Faulkner will go out of his way to find coverage that best suits your individual situation. His customer service doesn't stop there. Stan takes care of his customers in times of need and certainly makes you feel like a priority! Highly recommend this agency!

Over the years, we have been blessed to work with many wonderful people at the Caroline Dorris…read moreState Farm office, located at 2805 6th Ave S, Birmingham, AL 35233-3423. We first knew Bob Ezekiel (God rest him), who was a fine and honorable man. After his passing, the same spirit of professionalism and kindness continued. We are grateful to Caroline Dorris Banky, Paul Jones, Emma Preston, Wilma, and Taylor. Each of them has helped us in meaningful ways over the years. Paul Jones came out to our home early one morning to take photographs for our homeowners insurance. Some might say that is simply part of the job, but we appreciated his willingness and professionalism. He has also helped when we had questions about roadside assistance and other matters. He has been steady and dependable. Emma Preston has assisted us with our auto insurance and has always been pleasant, both over the phone and in person. Caroline Dorris Banky and the rest of the team have consistently taken time to explain things clearly when they might otherwise feel technical or confusing. Wilma and Taylor have also been helpful and professional whenever we have worked with them. Parking is easy and conveniently located right at the door, which is something many people appreciate. The waiting room is very comfortable, the magazines are up to date, and the office is clean and welcoming. In the hot Alabama summers, it is cool and comfortable inside, and during the winter months it is warm and inviting. Communication has consistently been prompt, and we have always felt respected and never rushed. In a world where customer service can sometimes feel hurried or impersonal, this office stands out. We are grateful for each person there who has taken the time to help us. God bless ! -- Mark and Tim Elders

This place went downhill really fast. After 20 years as a State Farm customer, I left because of…read morethe horrible customer service. One of the "new" individuals in the office cancelled multiple policies and re-instated them incorrectly. No apology, nothing. The agent is useless.

I have never dealt with a more incompetent group in my life. The receptionist never answers the…read morephone. You leave messages and the calls never get returned. The agents do not care if they have your business or not. I even spoke with Skip the owner and he was worse than the employees. I have to call the insurance company directly if I have any questions or need to change anything. Every time I call the insurance company they remind me that my "agent" should handle things for me. Nesbitt and Associates is so bad our insurance company suggested switching brokers.

This was the best office I been at to get my insurance from. Also, they have the best people…read moreworking for them whom are very nice, helpful and thy are the best at doing their job. I had Ms: Brandi, she was really nice and smart. Also, she was helpful when I asked her about some legal stuff about the policy I have got from her. I Vouch for them as the best and professional office to handle everything, even if they can't help thy will be able to tell you where you can get help from.

Out of all the mortgage lenders I spoke with, Wes was the most pleasant person to deal with…read more Absolutely nice guy! He was patient and answered all the questions I had. He was never in a rush to get my off the phone. Worth asking for Wes!

Hamilton Mortgage is the best mortgage broker because they know what they're doing and their…read moreservice is so good. I have enjoyed working with them. Ray goes the extra mile to help you get your mortgage done right. Just wanted to say THANKS!

Outstanding experience meeting with the owner and staff. They put the investor first and include…read morethe client when any changes in portfolio that are being considered . Smart group of staff members ,with extensive investing backgrounds.

I didn't have a great experience working with this group. Without providing too much identifying…read moreinformation, we had one request that we thought was standard but Eric acted unprofessionally (said another way, he scoffed at the request). The first few options that he came up with to accommodate this request were not thought through very well; I felt like he was not listening or understanding why we made the request. His support staff does a better job with customer interaction so the rest of the experience wasn't too bad. Overall score: like putting duct tape on a scab and then slowly peeling it off several hours later. Not in any hurry to work with them again.

If you are looking for the best mortgage broker in Birmingham, AL look no further. I have worked…read moreclosely with Assurance Financial Group and Eric Kelly. Their entire team does a superb job. The mortgage process can be complicated but somehow they are always able to explain things simple terms you can understand. This speaks to their knowledge as a mortgage broker and the care they take with their clients. I would highly recommend them to anyone in Birmingham that needs a good mortgage lender.

My business wouldn't operate without Bobby. He handles everything we have to do with our accounting…read moredepartment. Keeps me out of tax trouble.

this review was for tax year 2022, but I'll be seeing this group again next week to prepare and…read morefile for this season. B and H did a great job last year, timely and accurate. The review of receipts and future plans session were friendly yet very professional. The fee was reasonable. I was so happy to get away from my previous CPA (2021), who sent me an insulting email when I asked a question. I do have a devgree in business/finance and had done my own taxes with software for 20 years. I'm happy to let B and H take over again this year!