I've been with Michael's office since 2004 when we first became homeowners. They've insured our…read morehome, car(s), and helped us take out a loan. Everyone in his office is incredibly friendly and really get to know you. Renee and Paula have always gone out of their way whenever I call to do what they can to find answers for me if they don't already have them. Just recently, when I called the office about my car insurance, Paula even helped me on a personal level...not by me asking...but because she's a good person. Everyone there is there to help, even when there's no monetary benefit for them or their office.

Was with this agency for seven years. Had a home owner, three cars, a motorcycle, and two rental…read morehomes insured at this office. They said one of the rental home premiums would be reduced if we had it inspected for work we had done. We had a new electrical box, gas lines, new fire detectors, lots of electric updates made. They came out, did the inspection to make sure we did all this. Never got the discount. Called the office twice asking for our discount... No response. Called Allstate, our premiums for all this stuff is thousands less. Feel stupid we didn't shop around long ago. Do not recommend.

Jennifer was an absolute pleasure to work with! She was…read morequick, thorough, and professional. Gina and her team saved me time and money. Highly recommend the Gina Falletta Team!

Gina is an AWESOME agent! She is very accessible and personable. Doesn't treat you like a number, I…read morefeel like she talked to me and my friends and family like her own friends, not just a client. A great staff!

Lori and her staff provides the highest level of Customer Service. Lori has helped us thru many…read moredifficulties with car insurance. She's always delivered the lowest premiums on ALL insurance needs. Lori works non-stop to ensure all of her customers are overwhelmed by her service. I've always received all information and even my "strange request" within the same day. Lori is very honest, yet professional, about changing or staying with my current policy. I can't thank her enough. We now have 2 cars and rental insurance with premiums cheaper than 1 of our cars. Lots of savings. Lots of love.

From the owner: Founded in 2014 with more than 35 years experience in the insurance industry. Our goal is simple,…read moreto provide the best service possible to our clients day in day out. We are a Trusted Choice Independent brokerage, which for our clients means that we aren't beholden to one single carrier. Instead we work with the top providers in the industry to find the policy that fits our clients needs best.

By far Dylan had been amazing!! I truly appreciate everything he has helped me out with on my…read morepolicy!! He had gone ABOVE & BEYOND THE CALL OF DUTY! It's nice to know people still care. Also the receptionist here is superb!! She is the sweetest!!

I shopped for 3 days for a quote after buying my new car. Finally, I was given Alyssa's number…read more When I called she immediately congratulated me on my new car and got to work on my quote. With me being so young I knew it wouldn't be cheap but the quote she gave was over 100$ less than any other company! When I arrived at her office she was extremely professional and the staff there was friendly as well. I also received a goodie bag before I left! (I LOVE GOODIES) If you're looking for insurance call Alyssa first and save your self some time!!! Thank you again!!!

I was pleased until Parker Smith became unreliable at maintaining and managing my insurance…read more I told them that I had been with State Farm for 40 years and planned to stay. If there ever was a problem just call me and we could work something out. While on an RV trip, a stolen credit card problem prevented a payment. No call. The just ended my insurance. I switched ASAP.

I have had a horrendous experience with Parker Smith insurance. I did business with them for about…read more18 months, and on three separate occasions I received a bill via email that was much larger than what I had been told my bill was. The most recent time was the last straw. I was supposed to pay roughly $190/month and received a bill for ~$450 dollars. I called the office and was told that they didn't know why and would have to figure it out. After three days of back and forth phone calls and missing work, I found out that my actual bill was $270 because State Farm had messed up my billing. I don't make a ton of money and was happy to do business with Park Smith because they had a decent price. Instead, I waste time off the clock doing this agency's job because they didn't bill correctly. At no point during my conversations did Parker Smith Insurance take responsibility for the incorrect billing. I was told that it was underwriting's fault, billing's fault, and that 'things happen'. I hope no one else has had this experience, but I thought I should leave this review to warn other potential customers. Don't do business with Parker Smith insurance. It's not worth it.

Melissa is a very competent, knowledable professional. She has been very responsive to all of my…read morerequests and continually delivers options for reductions in premiums. We have been working with her since we moved to the area over 8 years ago. I recommend her highly.

The staff at The Marcus Agency is always, and I do mean always, very helpful when it comes to…read morehelping me with issues that come up and understanding my coverage. They go the extra mile when they don't have to.

Vincent helped me to make the change to Farmers Insurance a very easy process. He went over my…read morepolicy with me so I feel confident that the policy meets my needs. He is very easy to work with and easy to get in touch with. I will recommend him to my friends.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Vestavia Hills, AL area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I have been with this company for some years now. Whenever I needed their services they were always…read morethere for me!! Customer service is great! They are pleasant to deal with. Thank you for your services!

I am so grateful I got a quote from you, Alyson! You have saved me over $800. a year on homeowners…read moreinsurance!! plus more on auto insurance! Apples for Apples!! I wish I had looked into my insurance policies 4 years ago! just think of the money I could have saved, but I'm saving NOW and that's what counts =) Living on a limited income, saving money matters. Thank you!

HIGHLY RECOMMENDED! We used John Henley for several years and had great service, but we moved and…read moredecided to go with a local agent in our new city. After a full week they couldn't get us one document for our mortgage loan, and would never even let us speak to our new agent. I called back John and asked him if he could help us out, and not only did he say he could, but in 40 MINUTES he was able to add us back into his system, write up a new policy, and get the documents to our mortgage company, when this other agency (i won't name) couldn't get it done in a week. He helped us out tremendously...the customer service just can't be beat by anyone else!!

From the owner: Our State Farm Office is here to help our community meet their everyday needs with auto, home and…read morelife insurance. We also want to help them reach their dreams with our financial services products. We have a wonderful team that truly cares for our community and its families. We are committed to providing outstanding service and helping our customers when they need us the most. We would love to have you as part of the John Henley State Farm Family. License #: AL-427365