I simply do not trust anyone else to take care of my Honda. They are honest, they do excellent…read morework, they communicate really well and they don't charge a fortune.

I scheduled my car inspection and had a great experience. They were friendly and efficient. With an…read moreappointment and being willing to wait, they said I would be done in about an hour. I was in and out in under 45 minutes. I plan to return when I need car repairs. They impressed me.

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Great experience all around for a transmission fluid and filter change on my Mini Cooper. I…read moredropped the car off the night prior and dropped the key through the door slot. They called me the next day around noon pickup. Price was reasonable (sub $300 - which is way less than Mini dealership) and everyone I interacted with were professional, friendly and helpful.

Yesterday I stopped by Jiffy Lube because they had forgotten to reset my oil light after my last…read moreoil change. While I was there I mentioned I had smelled a burning rubber smell recently so asked them to check it. They said it looked like my transmission was leaking so they referred me to Cottman's. I didn't know they normally require appointments so I just went in yesterday afternoon and explained the situation to the woman at the front desk. The owner was in the back and heard what I said and told her I needed to be moved to the front of the line. If I truly had a leak it was extremely flammable so he wanted them to immediately check it instead of sending me away to come back later because there was a chance my car could catch on fire and he didn't want to risk that happening. A mechanic immediately came and checked my car. After their inspection they said I had a few oil leaks, it wasn't my transmission and I could drive it without risk of it catching on fire. They referred me to the mechanic next door since they don't fix oil leaks there. While I didn't end up getting anything done, I really appreciated their sense of urgency and concern. The inspection they did was free which was nice. If I have any transmission issues in the future (which fingers crossed I don't) I would absolutely come back here.

This is an honest place to get your car fixed. Good work and fair prices. They service and fix my…read moredaughter's cars, who are girls.

Both of my daughters take their vehicles here, after having gone through several other local…read moreservice centers and dealerships. One has a VW, the other a Honda Fit, but I'm still under warranty with my current vehicle. But seeing their smiles when I pick them up and they've just paid out is a good sign in my book.

The best Mechanic!! I been coming here since 2006. He is great with anything and all my girlie…read morequestions. He replaced the engine in my Acura Vigor. Took care of my Passat and now my Hyundai Sonata... and all my cars to come. Sometimes his son will be here working and he is just a great as his dad. Honest man never rip people off.

Tried to book an appointment but communications are poorly organized. Called on a holiday weekend,…read moreno outgoing message indicating opening hours. Did not acknowledge my call until after I gave feedback on another site (though tells a sad, "I'm a poor little victim" story about it). Amateurish and unprofessional. Someone on NextDoor posted about a bad experience (recommendation for unnecessary work) and suggested everyone get a second opinion. Business owner (posts under both "Kevin" and "Champion Auto"). With any less-than-stellar feedback he is defensive, blames the customer, changes story, calls names, etc. Some recommendations are from neighbors who knew him in childhood -- who have not let him work on their cars -- and his girlfriend, who doesn't identify herself as such. See for yourself -- along with the response below-- and make up your own mind; getting a second opinion seems minimally advisable. Conversation: https://nextdoor.com/p/5thpyg4mXJWh?utm_source=share&extras=MzAxNTk5NDg%3D&ne_link_preview_links=&utm_campaign=1744492830204&share_action_id=40a675a1-afac-4ac0-ae0d-2f8c7bd43a3b

Was the easiest experience. I felt like all my needs were met and then some! Made an appt and was…read morein and out in a little over an hour. They even looked at my service light and suggested what the problem could be without making a big deal about it. Very honest people Will continue to take my auto to them! Pricing was better than anywhere else They offer healthcare employee discount as well

Called to schedule an appointment for the state inspection two days ahead. I was told they will be…read moredone in 30 minutes and I arrived they said it will take an hour and a half to two hours. When asked why would they told me 30 minutes when I made an appointment, he said that they didn't know how many people would schedule. This is a second time, I will not go back to the business that doesn't what's going on with the scheduling.

Don't go here if you are a black woman trying to use your brothers family discount. You would…read morethought I was robbing the bank. And they gave me their lowest quality tire and added a small discount. I wanted to say something because it is the second time I've visited this store and felt mistreated.