Honest, fair, thorough work. Comfortable but not luxurious waiting area. Rule of thumb, when the…read morewarranty runs out on your not new any more auto, take it to the best independent you can find, I did Do your own footwork.

I was having the 2 error messages on a 2022 XC 90 that pointed to the auxiliary battery. I did my…read morehomework and checked nearby places closer to where we live however most places either did not want to touch the car because of the European parts and CMS or quoted me outrageous prices to replace the battery. When I called Swedish Imports, they explained that they see this issue frequently in the 3-5 year timeframe and were honest about the cost and duration of the appointment. I appreciate their speed, availability, expertise and honesty. I did the drop off which was very easy and you then get the quote estimate on your phone and can quickly approve or decline. JJ and Brandon were a pleasure to work with and I will now bring my Volvo here for any other future mechanical work. Thank you for being here!

I use the BMW service Dept. Maurice goes beyond the call of duty. He always takes care of us when…read morewe drop off our car for service. If it has to stay overnight they give us a BMW Loaner. I have also purchased a vehicle from the BMW Dealer. I was not happy how the deal went , I spoke with them and they made it right.

This is for the service department only. Never bought a car there and based on the service…read moredepartment, never will. My wife drops the car off for service and tell her to get approval for anything beyond what we've asked for (check out a wire dangling from the bottom of the car and an oil change). They call back and say that the car needs some $700 service work done at the 30k mile mark. This apparently is an oil change, tire rotation, AND they change your air filters and windshield wipers. I tell them NO and stop by the Advance Auto Parts down the road and replace the air filters and wipers in their parking lot and save about $500. They did suggest a new battery but wanted $190 to replace it. Advance Auto Parts sold me one of their best for $90, installed it free and gave me a 3 year replacement warranty. Another $100 I'll keep. I know it's an Acura and all, but this place never fails to shock me at the prices they charge. i guess some people must let them do this otherwise they wouldn't tell me these ridiculous prices with a straight face. I'd have given them 1 star, but they did fix the wire for free.

Great experience from comparing models to test drive to financing etc! Joe D'Silva was a great help…read morethroughout this process! I would highly recommend working with him.

I called because my 2025 vehicle was having trouble starting. The person who helped me schedule the…read moreappointment knew from the beginning that if it was a battery issue, it would be covered under the Toyota warranty. They scheduled me for the next day. Jason took care of everything, and the process went very smoothly. He showed me the battery test results and replaced the battery right away. For context, I had taken my car to a different Toyota dealership in Raleigh a few days earlier for the same issue, and they told me everything was fine. However, the problem continued. I'm very glad this dealership took the time to properly diagnose and fix the issue.

Worked out the details of my purchase over email. Went into the dealership and everything was just…read moreright. The dealership even honored the same price for my daughter, so we bought 2 cars. Very pleased.

We purchased a pre-owned Kia Soul from this dealership in Jan 2026 and were told it had only been…read morein a minor fender bender with purely cosmetic damage. The Carfax report indicated the car had been repaired and serviced, so we felt comfortable moving forward. As entering into the hotter months, we found the AC is not working properly. And we brought the car back to the dealership for a check and they would charge us $400 diagnosis fee unless if the warranty covers it. We decided to go to a different Kia dealership to get a second opinion and issues were found: - The car had a leaking radiator hose and the hose was also not properly clamped prior to sale - The AC system was not properly serviced with too much Freon added, (still had 560g in the system after 3 month leaking) There were visible coolant pink fluid stains in the engine bay at the time of purchase, which we questioned after opening up the front hood and the salesperson dismissed as something they could "clean up" however it was not cleaned when we picked up the car. We thought it was cosmetic and didn't question more. We had to spend $800 out of pocket to fix problems that should have been identified and addressed before the sale. Total scam and trie to get rid of their broken car. Do not buy from this dealership!

I reached out about test driving a specific used vehicle and I made it really clear that's exactly…read morewhat I wanted. The sales person repeatedly ignored that and kept trying to push me to drive a new vehicle. Guess he figured I'd never heard of CarMax, Car Gurus etc, or he just wasn't interested in selling to me. I won't be shopping there.

I've been a customer of this dealership since 2015, and I was about to purchase my third vehicle…read morefrom them. Now, I am lucky I didn't go through with it. When my first car (a 2013 Ford Focus) had serious transmission problems in 2019, due to a known design flaw, I was shorted on how much credit they would give me towards my next car (a 2017 Focus, with the design flaw fixed). Because I was given significantly less than originally offered, I was very upset, and I decided I would never buy from them again. But then, November 2024, I received a letter from them, offering to give me a great deal toward my next car. I decided to give them another chance. I'm glad I did give them a chance -- but only to ease my conscience. Unfortunately, the most recent experience only reinforced my previous feelings about them. They really don't care about keeping me as a repeat customer. They knew what my budget and limitations were, and still, they tried to get the financing paperwork ready for me to sign, without providing all the maintenance history that I had requested. ("I've been trying to get it" was the manager's answer!) If I had signed, that would have meant needing immediate costly maintenance right out the door, which they were NOT willing to help me with. Not even meeting me halfway! I walked away with a very bad feeling about working with this dealership. Never again!!

I have NEVER liked the car buying process so go me to give 5 stars the service was excellent!! All…read moreof the staff was friendly and accommodating. Go see Kenai he will take great care of you!

Let me first note that the SALES team is AMAZING!!!! They were wonderful when I purchased my new…read morecar last year.  However, this this service center is the least professional formal business I've ever encountered. I've never owned a Mitsubishi before so I'm unsure whether this is typical but I have owned several brand new cars and have never required service within the first 7 months of ownership let alone 5 times.  I called in a month ago with a warranty question and have yet to receive a return phone call from Coretta.  During my attempt to check in at my last and final appt, Coretta was amid a work inappropriate rant about how far behind she was on paperwork while acting like my presence for the appt I was given was an inconvenience for her. And once again I left without the job that I came in for having been completed in full which is definitely a trend.  She claimed that a part had to be ordered and she would call to schedule once it arrived. Of course its 2 months later and nothing.  Then I randomly have a missed call from them with no voicemail message after I've had the problem addressed elsewhere.  But hey she doesn't even call to tell me when car is ready when it's there as if I'm just supposed to know by osmosis when to pick it up.  At least she's consistent. She is the least easy person to deal with and shockingly the ONLY person in the tiny office that is their service dept. Each time I had to take my car I prayed for there to be literally ANYONE else for me to deal with and I mean ANYONE.  I have acknowledged or rather accepted what I already knew after my first visit which is that there is new learning or behavioral change occurring here. The sales dept was great but service with this lady has made me want to take crumbl cookies for everyone in the service dept at my other dealership because this type of nonsense would never be tolerated there.  I called and asked for the GM and the operator connected me to a voicemail for the vice president and COO who has yet to return my call as well. It seems that this type of behavior is an organizational issue and likely will NOT change. It's sad because the buying experience was great but it has been nothing short of debotchery since then. Skip this place and save yourself the aggravation. She's overwhelmed, disorganized, and obviously ill equipped to be a department of one. It's totally worth the drive and time to go ANYWHERE ELSE AND I MEAN ANYWHERE ELSE for Mitsubishi service.

Best car buying experience I've ever had. If you're looking to buy a Mazda, this dealership is the…read moreone. My salesman was Grayson, and he's great. He had the car I was interested in already up front and ready for me to look at. He explained the car features thoroughly. I really appreciated how he wasn't pushy like some salesmen are. Super friendly and patient. If you come here to buy a car, ask for Grayson.

If I could give a negative star, I would. Our experience was extremely disappointing and frankly…read moreunsettling. The salesman who went by the name "Dame"? was aggressive and used intimidating tactics to get us to by a car. He was pushy and confrontational, walked around to other salesman to gossip that our expectations were unreasonable. (price match another dealership or at least come close) He refused to give a business card, and went as far as pretending to call the other dealership we had been to earlier, claiming he was speaking to the salesperson. That salesperson was not working, and the call was an act. He also stated he did not need to make this sale, as he was 3 sales away from his monthly quota. We went in to see if a car on the Durst lot was closer to what we were looking for within the same price range. ( consumer due diligence!!) As we were leaving, he continued to follow us out the door, throwing his hands in the air, and claiming we will not get a better deal anywhere else. We will never, ever, return to this dealership or any Sports Durst.

My regular mechanic moved farther away than I could manage on short notice, so I went to NTune for…read morea transmission check. I was not disappointed! PD took care of my car quickly, did a great job, and has the personality of an old friend. Although he knew I was moving to Mexico and would not be back to their shop, they still did a good job of making sure my car was roadworthy! And it worked! Almost three thousand miles, through some pretty huge mountains and my transmission service came through like a shining star! Thanks, PD and FYI, we did make it to Mexico!

We love em! Have been taking our vehicles here for years. Honda fit, Mazda 3, ford econoline…read more Friendly & good communication.

Immensely impressed by this place each time I visit…read more There is a wide variety of services offered here ranging from your basic car wash to full "car day spa" interior and exterior deep cleans. I have stuck with the basic package twice and added on deep cleaning of my mats and my car came out looking like it was brand new. The pricing is extremely fair and the quality is top notch. The place is very well staffed and moves very quickly, finishing my car in about 10 minutes. I will 100% be coming back and see myself investing in one of the monthly plans in the near future. If you do want waxing or other deeper cleans done, just be aware that you should make an appointment ahead of time!

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

Lawrence offered great customer service! He recommended a good windshield wiper fluid and…read moreaccompanied me to my car to show me where to refill it. Very professional and friendly. Thank you, Lawrence! Jane

These guys are cool. They're knowledgeable, professional, and respectful. They have a good…read moreselection of parts and keep the store clean. They even put my wiper blades on and refused to take a tip. Who does that, really? I appreciate the consideration.