My set was 100$ rhinestone set and the lady forgot a step and all my nails were lifted by day 3read more

1 star because the place looks really nice and the massage chairs look new and are really…read morecomfortable but that's where it stops for me sadly. I've been visiting from Los Angeles and the girl I'd been going to at another location was not available. Since I'm going home tomorrow I wanted to get something done and since this place had good reviews on google I decided to give it a shot. I got the classic pedi($36)/basic mani($25) and only wanted them to buff my nails. Everywhere I have been that buffs my nails does such an amazing job that you would think i had clear nail polish on... that's what I wanted.. that's what I expected. So the girl, never got her name but it was a young Hispanic girl with long hair, she seemed nice but seemed to be rushing through everything. For the callus remover, whatever she put in her hands and put on my feet felt watered down and wasn't the typical consistency of callus remover I'm used to (that's fine though they might just use something different). Then the actual scrubbing part she only lightly brushed over my foot with it for not even 20 seconds it felt like and there was little to no pressure. Then she cut some of my toe nails crooked or uneven, didn't clean up the cuticle area on a couple toes and when she buffed my toe nails it didn't look like anything. I had to ask her to buff them more and even then it made no difference. Then my actual nails.. same thing.. very rushed. I shape my nails myself so she didn't need to actually do anything but she did touch up slightly. But one of my nails she made it way too pointy so once i got to my car i had to fix it. As far as how the cleanup around my finger nails went.. it was okay but could have been better. The buff on my nails was also just as bad and dull as my toe nails. It's funny though.. i buffed my own finger nails and had my regular girl buff my toe nails literally 1 month ago and yet my nails were still very shiny when I walked into the nail salon and I walked out with dull looking nails with no shine. & when she applied the cuticle oil she wasn't looking and missed a few nails completely ( she brushed it on my knuckles lol). Idk but I won't be returning next time i visit. I'm sure other people at this location might do a great job but I'm mad I paid $62 ($72 including tip) for a mediocre job that I have to fix myself.

I've never been disappointed when I go get my nails done! Sapphire Nails and Spa is my go to for…read morenails!!

I don't usually post reviews but I swear Jenni from Sapphire is bomb. I've had so many bad…read moreexperiences at other places. It's always that they are so rushed, don't pay attention to details, hurt my cuticles, or even when they take them off they damage my nail beds that I don't even go out to get my nails done. She took so much time and paid attention to the details. Sometimes getting white nails can be a hit or miss but she nailed it. If y'all go, you need to ask for Jenni. Also, I'm not much of a talker because of social anxiety haha (unless needed) and she totally fit the vibe and did her thing.

Justin and jennifer always exceed my expectations. they are amazing! patient, detailed,…read moreprofessional and so welcoming. true artists .. I LOVE my nails every single time!!

Tried this place out, after I was very disappointed in another nail salon in town…read more Justin did a very good job, the place wasn't crowded so was able to do my nails right away. He's welcoming, and professional.

I ended up dropping in while I was out of town to get a pedicure and a wax. Really could not have…read moregone better. it was a Monday and while it was busy, it never felt overwhelmed. My pedicure came out really good and it was a decent price and my Wax was very carefully done and I'm glad that they were thoughtful about the procedure because often detail can be skipped in places that have high traffic. She took as long as it needed to get the job done and I appreciated the detail and care. I would definitely recommend this place to others. I'm glad I didn't skip out on this place. I hadn't really had the greatest experience at another place and it took me a long while to come back in to get this kind of service done. The only bad part is I'm from out of town so I guess I'll have to go through that search once again when I go back home. Definitely try.

I was in town for business after the Thanksgiving holidays. I needed to get my nails redone. It's…read morealways scary to try a new place when you've been going to the same person in your hometown for several years! I popped in and Linda took great care of me. She did the dip on my nails, which is what I normally get and it was as good and maybe even better than my normal place! They have some relaxing music playing, everything was clean and it was a very positive experience overall!

Came in for a basic manicure and shellac on regular was not disappointed rather surprised very nice…read moreladies and their work too

If you want to be physically injured and verbally abused then go here. The male tech was rude,…read morebelligerent, aggressive, yelling at me that i was causing trouble and lying as if I had cut my finger myself. Then he tried to say that I was conspiring to get him in trouble with the Salvadorean female tech b/c I was speaking in Spanish to her. He said we were in America and should only be speaking English. So on top of injuring me, not apologizing, yelling at me, he was also policing the fact that I'm bilingual. Oh and the owners were called and they were no help whatsoever, AVOID THIS PLACE LIKE THE PLAGUE!

I can't speak for the previous manager but I love it here! Clean, quiet, and the person who did my…read morenails was very nice and funny. Kept cracking up jokes and took his time doing my nails. I hate when people rush the process cuz it gets sloppy and uneven but not here. Ask for Danny!

Got a simple manicure i live close by so decided to give this place a try…read moreNever again my cuticles were sore for days and got an ingrown nail on my ring finger Who does this?! Awful don't recommend this place

I thought it was just the shops in my local area that did this but it seems like the behaviors I…read moreexperienced are fairly universal- poor listening and delivering on customer requests. I called before arriving to ensure they performed the service I wanted- Gel-X with cat eye polish. The woman who answered the phone confirmed they did and scheduled my appointment. When I arrived the technician started right away questioning my choice- why did I want gel.x?? Didn't I mean I wanted acrylics?? No, not at all and I said so multiple times. He kept at it "the price is the same but it's a higher end acrylic I know that's what you want right!?!" Still no, after multiple nos, I finally told him I was allergic and had bad rashes in responding to the powder. I had good success with Gel.x and wanted them again. He wasn't satisfied! Like I was just parroting something I heard but there was no way I could know my own mind? "Gel x is like a press on nail you don't want that" - Yes actually I did. And again, this wasn't my first set ever, I knew the glue lasts for 2-4 weeks so I was really baffled why he was pushing this so hard- additionally with acrylics he was going to be quite literally gluing on a nail to mine to build from- and low on the nail bed despite my chronic thin nails and this placements prone to creating rips and painful breaks. The tech was insistent, a poor listener and the highlight of why I rarely go into these shops anymore- a full set with the wrong shape and 1 coat of see through color. It was a complete wash and waste of $100. It also seems I'm not the only one who doesn't enjoy or appreciate these encounters- every time I think it can be different and enter a shop it is a GHOST town. Stay away.

great place! husband and I went in for a walk-in pedicure and manicure. We were seeing very quickly…read moreand they did a great job. Their packages were very reasonable and I did not get charged for anything extra without being told that it was going to be five dollars more that's what I wanted to do. Was super friendly! Place was very clean

I've always loved coming here and have consistently had a great experience, which is why I continue…read moreto return and recommend your salon to friends and family. I recently had my nails and toes done two days ago and was very happy with the service and color at the time. However, once I got into natural lighting, I noticed the nail color appeared a bit blotchy and could have used an additional coat for a smoother, darker finish. I called today to ask if I could come in for a quick fix, fully expecting there might be a small charge for the adjustment. I was surprised to be told I would need to pay for a full service again ($45), especially considering I had just spent around $90 two days ago. This was disappointing, as I was simply hoping for a minor correction rather than a completely new service. I've always supported your business and recommended it often, which is why this experience was upsetting. While your service is usually great, this situation makes me reconsider returning in the future. I appreciate the work you do, but I do wish there had been more consideration in this case.

Love this place, highly recommend! I came in while heavily…read morepregnant, my feet were swollen and I needed pampering. I didn't think to make an appointment and when I walked in it was PACKED! I was shocked. But everyone was so friendly and let me sit in a chair and soak my feet in hot water while I waited for a nail tech. That was so helpful, I got a little massage and a soak. I didn't realize until way later that they had drinks, I wasn't offered one so I'm not sure if it's something you order, but I'll definitely ask for it next time. I LOVED all of the pedicure options, I forget exactly which package I chose but it was so relaxing. The nail painting is the only complaint I have, I think I got a very young and less educated tech. She ended up doing my nails then my hot wax treatment, it ended up messing up the polish and she had to do it again. In total she re did my nails 3 times and unfortunately I chose red polish so the skin on my toes were red by the time I left. It was laughable but the foot and leg treatment was what I really went for anyway. I will definitely be back and I will bring my mom next time!