WORST TRAVEL AGENCY EVER! I cannot believe they are still in business consider their lack of…read morecustomer service. I called to book a flight & they booked the wrong one. I inquired about several different dates & when it was all said & done I paid for what I thought was the date I could fly. I was totally wrong. When I called them to ask for a date modification thy said that since I didn't check my itinerary it was my fault & they would do nothing to fix their error! First of all I didn't receive an itinerary email from them. They email a link to some website where I needed to create an account to check my itinerary. They should have just sent a confirmation code but I never received one. Please do not use them as they are completely and utterly lacking in customer service. Not to mention I called them airline directly & there is nothing Aeromexico can do with third party flight reservations. Please proceed with caution. No usen esta agencia de viajes!! Me confirmaron un vuelo y después de pagarlo me di cuenta que eran la fecha equivocada. Cuando llame para cambiarla me dijeron que fue mi culpa por no haber revisado el itinerario, pero nunca mandaron uno, ni mandaron número de confirmación. Por favor no usen esta agencia no tiene servicio para el consumidor.

I am extremely disappointed with this agency. My mother called to inquire about a flight to Mexico…read moreCity on November 25th 2017 at 1:47 pm. After spending a few minutes with the representative Norma my mother explained she will call back to make a definite decision. My mother did not hang up the call right away and heard Norma said " Estupida" in spanish ( Stupid). Then hung up. The owner of this agency should send his employees to a customer service seminar because this is unacceptable. After years of purchasing flights from this agency. My family and I will no longer continue business with this agency. It is of the most disrespect the behavior of this employee. No one should be treated this way. No one's mother should be treated this way!

Awesome family owned travel agency that excels at customer service. Their prices on flights are…read moregreat, pretty much what you see online. But it's always great to be able to talk to an actual person if I have questions as well as personalized travel spot suggestions.

From the owner: Servicio, Honestidad, y Buenos Precios…read more Nuestro personal altamente calificado, pondra toda su experiencia a su servicio. Cada año realizamos un viaje en grupo a una maravilla del mundo. Los viajes son totalmente familiares, donde todo esta incluido: avion, hoteles, desayunos comidas y cenas, transportaciones, paseos, y todos los guias en español.

Lydia at first was helpful. I am one that researches online for the best deal so when we decided to…read moredo a group trip we had no choice but to book with her. I began to ask questions about the package we were getting - breakout of airfare, hotel, etc and it seemed the more details I wanted the more things started to go south. Lydia was very confrontational after providing her with feedback. So I reached out to the funjet to provide them feedback on my experience and that just made matters worse with Lydia. We literally considered walking away from the entire trip because of such a horrible experience. Needless to say when the trip did occur we had issues with our reservation. I spoke to another couple on the trip and they too expressed dissatisfaction with her service. By far the worst experience I ever had with any travel agent. They are suppose to make planning a vacation/trip an enjoyable, hassle free, experience and this was the complete opposite.

Went to Tan Travel 2 weeks ago. Laid out what I was looking for regarding a vacation trip next…read moresummer. Received 2 emails asking questions regarding things that I had already discussed when I was there. Never heard any more from them. So much for buy local!

First class full service Travel Agency. Experienced, professional and friendly agents. My family…read morehas used Unlimited for 25 years and they have never let us down. Unlimited's agents always get the best rates!

From the owner: specializing trips to Europe, passport photos, notary public, immigration services, vacations,…read morecruises, translation from formal Yugoslavia languages to English.

I alternate coming to this Universal Travel location along with the other one that's also on 26th…read morestreet. It's a family owned travel agency that's been open for as long as I can remember. The service is always exceptional. They take care of every little detail, answer all of my questions and offer good prices. When things go wrong (i.e. me missing a flight...) they always help me out and get me where I need to be without emptying my wallet. You can't get that when you book your flights online.

From the owner: Servicio, Honestidad, y Buenos Precios. Nuestro personal altamente calificado, pondra toda su…read moreexperiencia a su servicio. Cada año realizamos un viaje en grupo a una maravilla del mundo. Los viajes son totalmente familiares, donde todo esta incluido: avion, hoteles, desayunos comidas y cenas, transportaciones, paseos, y todos los guias en español.

Servicing the vehicle's the right way, the front line is great. I would recommend their service…read morecenter. Yazie

Just had my oil changed done for $69.99. But I was charged $82.87(charged me $8.50 for supplies not…read moreI was not made aware of. A tire rotation was included for the $69.99 price. When got home, I noticed that the tires were not rotated. I had labeled the front tires A and B. The front tires were still A and B. They wanted to do my brakes and Struts for over $2000. I declined. You think they would have rotated my tires when they checked my brakes. Customer beware. I refuse to go back. At this point I do not trust them.

Yesenia was the BEST travel agent. She was so patient and helped us through our entire booking. We…read morestayed at Dreams Sands Cancun (which she recommended) and it was absolutely beautiful. It was our first time at Cancun and it will definitely be memorable. Thank you, Yessenia! We will be recommending you and definitely booking again. BEST AGENCY!

Agencia De Viajes Mexico son lo maximo. Betty y Marlin a zero costo, nos ayudo planear un viaje…read moreinolvidable. Empesando con las fechas, los buelos, el hotel y recomendaciones para maximizar nuestra experiencia en Barcelona. No importa a que parte del mundo gustes hir, ellos son los expertos para crear una experiencia magica. Si tu estas planeando un viaje contactenlos hoy!