The top of the $400 dresser I bought was covered with a runner and on top of the runner was a…read moreselection of several large lamps for sale and several Knick Knack/tchotchke items for sale. Although I looked over the dresser, opened the drawers, etc., I did not move all the lamps and many assorted knick knacks. I then paid for the dresser and made arrangements to pick it up the following day. When I returned to pick it up, there was a VERY LARGE split in the wood, ALL the way across the entire top of the dresser and way too wide to repair by any method. This major damage had been covered by the runner, the lamps and the knick knacks. So . . . Usually, normally, sellers will be transparent about damage, flaws, chips, cracks etc., and then it's up to the buyer to move forward with the purchase or not. Because the damage was so extensive, I did not think the dresser could be transported without breaking completely in two. Because the damage was hidden/concealed, I felt deceived. I pointed this out to the staff, who launched into their "no refunds" spiel before I could even finish my sentence. I was rather abruptly offered to the "opportunity" to leave the dresser (and my $400) behind if I no longer wanted it. Still, I extend Kudos to Twice Is Nice for serving seniors in need!! Thank you to the volunteers who offer their time. Thank you to the folks who donate. If an item is damaged, you don't have to attach flashing lights or a neon sign, but it's not "nice" to cover it up, then pile it high with multiple heavy items making the damage almost impossible to detect until too late to make an informed purchase decision.

Wonderful finds in excellent condition! I always spend too much, but come home with great things!…read more If you make it to Charlottesville, I highly recommend this place look out because Twice is Nice has two stores in the same general vicinity.

I loved meandering down every aisle of the rustic antique shop! Great selection, beautiful décor,…read morebut not as many antiques as I expected. There was lots of turquoise in the jewelry cases (and I purchased some!) and quite a bit of western wear, leather bags, hats, etc. I loved the hanging chandeliers and many cool light fixtures. There were several booths with handmade holiday decorations and also some more modern "farmhouse" furnishings. I also saw some neat architectural pieces, vintage rugs and textiles, and painted signage. This place will definitely be on my list if I'm traveling through this country spot! I found many of the items priced a bit high, but others were fairly reason. The owner was friendly and helpful.

Don't let the reviews where customers were not allowed to use the restroom turn you away from this…read moreplace because if you do, you will miss out on a fantastic shop offering a blend of antiques, vintage and home decor. I enjoyed my time here and found the staff to be helpful and kind, even welcoming my dog into the store. Ended up purchasing two wonderful pieces, a nightstand and unique small cupboard. This shop is clean and well organized and you can tell thought is put into the offerings rather than just a jumbled mess like you will find in many antique/resale shops. Highly recommend...this is one of the nicest shops in the area, if not the best!

I took a vintage ring my husband bought me for our 30th anniversary in to have a pearl replaced,…read moreand they did a superb job. They confirmed it wasn't the same one that fell out previously, as well as making sure all the others were seated firmly. I should mention the ring was not purchased here, although they do have beautiful and unique jewelry there for sale. The price was far below what I anticipated, and it was ready when they anticipated it would be. I couldn't be happier with the results. I will admit, I should have posted this review several months ago, I just forgot I hadn't already done it.

Incredibly Helpful I…read morehad several questions about different types of gems and stones, and Jeweler's Eye couldn't have been more helpful! All of my questions were answered with extra nods to the jeweler's expertise and obvious love for gemology. His advice and insight has helped further my quest for the perfect ring. Highly recommended for jewelry repair, advice, and purchasing!

Fantastic service and my Mom loved the very beautiful arrangement!…read moreIf you are looking for a local florist in the C'Ville area I recommend Plantscapes.

The flowers & vase actually looked like the picture online & they are absolutely gorgeous!!! I had…read morelooked online at other companies and the price was definitely the best. I didn't need any support but the online site was very user friendly.

Denise & her team, with years of experience & a thorough knowledge of the Charlottesville area were…read morewonderful to work with. Jill kept us completely informed. We had our house sold in one day even with a snowstorm. They took great pictures & put together a wonderful presentation of our home. We would recommend Denise Ramey Real Estate to anyone looking to sell or buy your dream home. Thank you all.

Being new here from the Midwest after having built a home a few years ago with a phenomenal builder…read morewho assigned us a project manager who treated our house like her own - with attention to every detail, I have to say our experience with Stanley Martin, while good, was not truly exceptional like our last builder was back home. In my view, true excellence comes from genuine care. Taking the time to ask the right questions and stop by to ensure that when spending a lot of money, we are, within reason, satisfied with the house. While this SM house wasn't as costly as our home in Kansas, and while this is a sellers market, I believe what separates a mediocre or "good" company from an exceptional one are the small things. For instance we had an outstanding sales agent. She was great! But when we submitted our one year review of things that needed repair, we had to call the company to order the parts they needed to complete the repairs . The first group of guys who came by to do some of the repairs didn't speak English and couldn't communicate with my wife. Some of the things were never addressed . With Our last builder in Overland Park, KS, the construction/project manager came by herself several times to look at what needed to be fixed, then got the right people to make the repairs and then she came back by after the repairs and inspected every single repair and if it didn't meet high standards she had them Come back. Here, not everything got fixed, we had to order the parts, and no one ever came back to inspect the repairs. Again, care and attention to detail go a long way. We would hire Rodrock Builders in Kansas City again to build us a house. Not sure we would buy another SM home. Thanks!

My husband and I could not be more pleased with our decision to buy a Stanley Martin home. We…read morearen't moving to the Charlottesville area until the summer, but on my very first trip down, to look at real estate with our realtor, Karyn Trumbull, Nest Realty, we fell hard for a Stanley Martin home. It's the Carey design, the home was already in production, walls and cabinets in but nothing else. Even the details like the carpet, flooring, hardware, lighting, cabinets, etc etc were already chosen since this was slated to be a move-in ready home. We have been able to add a few additions, which has been so much fun (the contractors who work with Stanley Martin are lovely and knowledgeable and competent). Our Stanley Martin neighborhood sale rep, Kelley Welch, is wonderful. She not only answers our questions & concerns consistently and quite frequently, she is also the designer behind the details mentioned above and I honestly could not be happier with her choices! Since having first seen the house in February, the construction is moving along nicely. We just came back from a visit last week, the tile, countertops, and flooring are now down in the bathrooms, kitchen and main level, and everything looks amazing. We met with the neighborhood construction manager, Austin Zimmerman, who could not have been more knowledgeable and friendly. Austin answered all our questions regarding our addition to add the rec room and guest bedroom & bath to the basement. It's a great feeling walking away and doing this from afar knowing Austin is in charge. We also met with some of the contractors on our last trip. The L&L Company rep, André Morrison, helped guide us through carpet, flooring, and padding for our basement additions. André is lovely, just the best customer service experience we've had in a long time, we left feeling like flooring experts and extremely pleased with the wealth of knowledge he shared with us and the choices we made. We also met with Appalachian Home Technologies rep, André Saunders, and again left with another amazing customer service experience. Mr. Saunders helped us pick out and add outlets, cable connections, speakers for our kitchen & screened in porch. He shared his knowledge of sound and connection and flow for our home audio system that makes me over the moon excited about getting in my kitchen to cook and entertain. When we came to Charlottesville back in the beginning of February, my husband and I had no intention of buying a home, NONE. Again, it was my first time even seeing Charlottesville. We had no knowledge of the area, no idea about Crozet, the schools, the neighborhoods, nothing. I have to be honest and say once we got back to State College, our heads were spinning, tons of buyers remorse, I mean holy crap, WHAT DID WE JUST DO! But we're happy, so so happy with our decision. So happy with Stanley Martin, with Kelley, Austin, André M., & André S. We can not wait to get there and be in our house! This experience, so far, has been a great one. I would recommend Stanley Martin, especially Kelley Welch, to anyone.

Bob's Upholstery did a beautiful job on my cushions. I bought an upcycled Lee Industries sofa and…read morethe cushions were shot. Bob's Upholstery worked with me to find the right firmness and then made the cushions for me. I really wanted to avoid a landfill for that beautiful sofa. With Kim Loflin's beautiful slipcover work and my new cushions. It is like new again.

Bob's Upholstery reupholstered a antique platform rocker that has been in the family 150 years…read more The result was far beyond my expectation. They helped me pick the fabric, advised me on their recommended methods, and did an outstanding job of making this prized rocker a usable piece again. I couldn't be happier with the results. Great family company.