I have been going to Grant for years and him and his staff are top of their profession. Thanks…read moreGrant for all you and your team does for me.

I called last minuet because my son had died and I had no idea how to proceed with his tax return…read more At first I was told they would file extension and work on it after 4/15. Which I totally understood. I dropped off papers and Dawn told me she would complete within the week and she did. I know they are busy but their compassion and helpfulness was above and beyond. Thank you!

Good, respectable, capable accounting group. They helped us with our taxes this year. This was the…read morefirst time we'd hired a firm to help with our personal taxes. While our meetings went well, and they gave us all the face to face time we needed, their fees for service were insanely high. WAY more than we had planned to pay. That said, next year we will go back to doing our own taxes

From the owner: We are a full service tax and accounting firm specializing in agricultural and fiduciary tax…read morematters with more than 35 years experience serving our community.

I have been going to Zool to have my taxes prepared for 12 years. He is wonderful and I have never…read morehad a problem with any of my personal or corporate returns. I would not think of going anywhere else and have continued to see him every year even though he moved from Chicago to Sycamore. He's just that good.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Sycamore,…read moreIllinois, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Sycamore office to connect with a tax professional.

I am very pleased with a American Marketing & Publishing…read more And the homepage books are awesome Everybody is very friendly, and they go to the extra mile to take care of the customer

UPDATE following the company's response: I was a customer for one year--not six years, as the…read morecompany falsely stated. My business also did not experience "a year of a lot of change." Any changes I made were made independently and were not discussed with this company because communication from them was extremely limited. I find their response deceptive because it creates a narrative that is inconsistent with my actual experience and appears designed to shift attention away from the issues I raised. Their response also demonstrates my original concern: instead of directly addressing the lack of transparency, the promised monthly check-ins that never occurred, or providing specific evidence of what was accomplished for my business, they offered another lengthy, generalized explanation of their service. Saying reports "can" be produced does not explain why meaningful reporting was not proactively provided during my paid service term. I stand by my review. **************************************Very displeased with this company and the optima program. There is a lack of communication, structure and transparency. There is no way to prove that what they are doing is even helping the business. I don't know what I don't know, so even when I ask questions it's not explained in a way that really gives answers. Mostly the same regurgitated sales pitch. There should be something to show that what they are doing is moving the needle. For the cost of the program, there's not enough being shown to the client to let us know what has been done. Sometime during my program, I shared my issues and was reassured that they would do better to meet me where I'm at and, lo and behold, nothing changed. One specific thing I mentioned was monthly checkins. They agreed, and that did not happen. After a while, I just accepted it for what it was and decided to stop complaining and just let the subscription run out. I will not be renewing and I would never recommend them to a small business.

I have been with Resource for almost 30 years…read more Have NEVER had an issue that hasn't been promptly addressed and corrected. As a matter of fact, the only issues I've had were "MY" fault, and still they went out of their way to correct them in a way that exemplifies PERFECT CUSTOMER SERVICE.

Terrible. I received a notification that someone was trying to get into my account, so I go to the…read moreapp to reset my password only for their app to tell me that my information was incorrect, even though I know I just reset it and it was correct, so I called to get further assistance only to be told that I have to wait until Tuesday until the people who can do that get in..... so I have no way of checking any account balance or transaction history and I'm just supposed to wait until Tuesday to see if anyone has taken anything from my account?!?.... Terrible bank.

Not sure why other folks had issues but the folks in this office are very kind and helpful. The tax…read morepros are knowledgeable and take the time to answer questions and explain outcomes. Definitely way easier than doing taxes in my own!

If I could give this place zero stars I would. I scheduled an appointment for 6:00pm. I arrived 10…read moreminutes early and waited until 6:40 before asking the receptionist if she knew how much longer I would have to wait. She shrugged her shoulders, and said that the "tax expert" had a 7:00 appointment so I should just drop my papers off since it was already 6:40. What?! Why should my appointment be bumped/removed because your accountants can't tell time? She then proceeded to tell me my taxes were going to be easy since I'm a student (I am NOT a student; I can only assume she didn't value my appointment because she thought this though) I would not recommend going here unless you like wasting time. If their tax preparation is anything like their customer service, beware.