They care about your fur baby. They listen to your needs of your fur baby and take care of them.read more

Great experience! The groomer we've been with for years recently passed away. I waited,(too long),…read moreto have my Abby's nails clipped because there was talk of the shop reopening and I know Abby is comfortable with the girls there. They never reopened. Abby's nails were awful at this point and needed immediate attention! (My fault) I was able to do a walk-in appointment, on a Saturday, and Abby's nails were tended to in minutes! My Abby is 13 years old with bad hips and and has always been a bit dramatic when getting a nail trim. I was amazed! Nicole got on the floor with Abby and she made Abby so comfortable. Abby didn't squirm, yelp or cry like she always has during nail trims. I'm so happy I went here! The crazy part is American School of Dog Grooming is less than a mile from my home and I've never gone there before! I'll never go anywhere else! They were great!!!

A first time client dog was either kept or given away /sold to someone else today. She went to pick…read moreyou up her puppy and was told someone picked it up already.

I took my dog here for the first time today and walked into a back room that was full of junk…read more There was also a bad smell that hit me but I walked through all that junk (not easy) into the front room. I saw someone trying to sweep up dog hair from CARPET. Tell me, please. Why would a dog groomer have carpet on the floor? I gave my dog to someone and followed her up to the front counter to fill out paperwork and couldn't get over the smell and the detritus all over the place. I said to her - give her back to me. I'm not leaving my dog here. This place stinks - and I walked out. I'm going back to Splish/Splash where the place is clean, smells clean and they do a good job.

our first time using their services, they did a great job with my doodle, rocky. they don't take…read morecredit cards you can use cash app etc.

Formally known as the Academy of Dog Grooming, and a graduated student of previous owners Jay and…read moreJudy, new owner and groomer Katherine has taken on her second dog grooming business, growing her successful empire!!! Now known as Eastside Academy of Dog Grooming, new owner Katherine, has taken on former and new clients, while educating and challenging her students to groom above and beyond. Taking her students to continuing education seminars, to enhance the entire grooming experience; She personally has over a decade of experience, and still places a high value on the overall health of the client, comfort of the client and full education of the grooming experience to her students. Adding her own style to the place, with new designs such as a long dog sculpture bench piece, a library filled with dog education books, magazines, to a wall decorated with grooming certifications, special licenses and other outstanding achievements. Certified Pet CPR, First Aid Instructor, Certified Canine Esthetician, are just a few of her many accomplishments that are displayed on the wall of accomplishments. Books of canine breeds, health, training, grooming, education, medical and holistic care are among the growing library. And with Katherine's Professional Pet Grooming Promise, customers can just see, feel, know, trust and experience just how much of a true canine lover, total health grooming enthusiast, continuing education skills believer and true innovator in the field, Katherine and her students strives to be. ____________________________ My dog is a special needs dog. So when I learned of Judy's retirement, I was nervous to say the least. However, from the moment I first met Katherine, she gave me peace of mind, assured me of her qualifications, and together we came up with the best plan to groom my furbaby. With my permission, the owner also allowed my dog to be a learning tool for students. I waited around for a minute while I heard her talk about the importance of comforting the pet, listening to its body language and pain cues, talking to the pet to offer reassurance, and most importantly to be gentle and aware. I left happy knowing just how cared for my furbaby was. Later I received a call, saying my dog was all done. I headed in and could not believe my eyes. My furry baby was stylish, healthy and kissing all the students. That speaks volumes!!! I was so happy with the grooming job and how happy and comfortable my pet was. Now my furbaby loves to see all her friends at least once a month, and at decent pricing too. I am a customer for life!! _____________________________ Professional Pet Grooming Promise: 1. The top priority of work is to put the comfort, saftey, health, welfare of all animals under my care at all times. 2. To treat the pets in my care at all times with vigilance, kindness, patience and respect as if they were my own. 3. To conduct business with honesty and integrity towards customers and pets alike. To demonstrate respect towards other grooming and pet care professionals, displaying it through my example. 4. To continue to seek knowledge and resources that will contribute to my skills and will increase my ability to care for both, clients and pets. 5. Dedication to the growth and improvement of the pet grooming profession. 6. To offer students, whenever possible, the human support, encouragement and knowledge needed to feel connected and supported in the professional community. 7. To provide education to customers and to the public on proper grooming care and techniques, in order to enrich their lives and their pets lives. 8. To treat others as I would like them too treat me. 9. To listen to clients needs, goals and recommend services that are best suited. 10. To fulfill my services to our clients and where I can, teach students to go above and beyond when opportunity presents itself

I recently got a new puppy (labradoodle) and needed a groomer ASAP, as brushing him 3 times a day…read morewas killing me. I called DeTails and they were able to get me in within 2 days of my call (2 weeks before Christmas!). I have Always had a dog - but never one that needed to be groomed - so I was a little nervous about this! They reassured me and comforted me on the phone! The day of my appointment, they spend time with me talking about how I wanted him trimmed and again, assuring me that my boy would be fine!! Nervous Mom here, called after a couple of hours to check on him. They, yet again, said he was doing good for a 1st time puppy groom. Shortly after, I received a text stating he was ready to be picked up. His cut was PERFECT!! He smelled Amazing and had a holiday bandana on! We discussed bringing him in on a regular basis for nail and face trims just to continue to make progress on being comfortable around the clippers and such. I can't say enough nice things about this place, but I would like to give a Huge Thank You to Angie for taking your time with Mr. Wilson and making his first experience (and mine) a pleasant one!!!

As an anonymous graduated student here I cannot in good heart recommend this place to learn dog…read moregrooming. There were never enough dogs to go around, the class size was way above what they said it was limited to, and I wasn't taught several things my current employer is stunned by. For almost 10,000 dollars in the pet grooming plus program , it was chaotic, lazy , and unprofessional , the only value I received is a piece of paper that said I completed the program. I feel like I was taken advantage of.

The teachers are amazing. I became very close with my teachers and it made the experience so much…read morebetter.

Jess and Kelly are the BEST! My dog LOVES coming in, and he always looks great when I pick him up…read more Jess cares about her customers and, most importantly, she cares about the dogs. I won't go anywhere else to get my dog groomed!

Jessica is awesome! I've taken my dogs to probably 4 other groomers in the area and Jessica is by…read morefar the best! She is friendly, professional, and skilled! I will definitely continue to take my dogs here from now on!

From training as a puppy, to daycare, to boarding, my boy has experienced it all at Canine College!…read moreHe is now 5 years old and has been going there since he was 6 months old. They are the best of the best! Superb, loving, professional and attentive staff, super clean environment. WE ADORE THEM!

If you want a place to board your pet, I highly recommend Canine College. The staff is fantastic…read moreand takes excellent care of your pet. My dog loves going here, and it is the only place I trust with him. They don't nickel-and-dime you for every service you have done (like if your dog needs medication or has to have his paws wiped down at the end of the day) like so many other places. They play with the dogs, and when I pick up my dog, sometimes, he is not ready to leave as he loves playing with the other dogs in daycare. It's clean, friendly, and safe. Prices are very fair. And they require that all dogs be updated with shots and fecal. So if you are looking for a great place to board your dog where they will have a great time and you will not have to worry about them, Canine College is the place for them.

Scheduling my appointment was so easy. Everyone I've spoken to or interacted with has been very…read morefriendly. I've had dogs my entire life but I've never taken any of them to a professional groomer before. I was so nervous dropping my sheepie off for a groom. Marie was great! She came out to the car to get my puppy and we talked about what I wanted done and off she and the pup went into the salon. She texted about 2 hours later saying he was ready. My little ragamuffin sheepdog came out looking like a distinguished pup. Not gonna lie, I was surprised that he looked like a completely different dog! He will be cooler with his shorter cut. I will definitely be back and I know what to ask for next time. Pic for the cuteness factor.

This place does a great job grooming my two cats!!they smell great when I pick them up and the…read moresmell lasts for a good three weeks. They are on the expensive side but well worth the money. I wish I could afford to go there more often. It's often hard to get an appointment since this place has become so popular. I am very happy with their services and they are very friendly here. My cats seem to be pretty well taken care of when they do go. Thank you for taking such great care of Tigger and Pumpkin.

Took my little guy in there to get bathed and cut and they did a wonderful job. Very nice people…read moremade you feel welcome and the prices you can't beat. They also have a daycare haven't tried it yet, but that's my next step and prices look good too.

Efficient intake & pickup of pets! My dog LOVES going to see his 'friends' and run & play all day!read more

The absolute worst customer service. I called on a Saturday inquiring about availability, I was…read moretold she would let me know by Tuesday. I called her Tuesday afternoon, she answered the phone, I explained who I was, she must've walked away from the phone, someone else says ''she's mad" then I was hanged up on. I tried calling back thinking it was a mistake but now...no answer. DONT NOT SHOP HERE IF YOU WANT TO BE TREATED PROPERLY.

WORST EXPERIENCE. COMPLETELY UNPROFESSIONAL! I found them on the internet after searching for a…read moreplace to board my boxer while I traveled out of state over the 4th of July weekend. Before deciding to board my dog here, I spoke with a young lady named Essence. She assured me over the phone that my dog would be outside during the day, with unlimited access to water. She also told me that she would feed my dog twice a day, and allow her to play with the other dogs upon me showing a shot record. I dropped my dog off early Friday afternoon. When I pulled up to the house, Essence came out to greet me. She seemed to be nice and good with my dog, but she did not let me in the house. After I showed her my dog's shot records, she took her into the home. She told me that she was letting her run around to get acclimated to the house. Who knows if this true? Essence came back outside and assured me that she would text pictures and video footage of my dog throughout her stay there. I paid her $170 in cash ($125 for boarding and $45 for grooming) up front. I left a dog bed, an unopened bag of dog food, a blanket and a chew toy. On Friday, I never received a text or phone call about my dog's progress. I didn't think too much of it, since I was traveling most of the day. Saturday morning, I texted Essence to check on my dog. I received a text back that she was doing great, and that pictures would come later. Now, I'm not the most tech savvy person. But in this age of cell phone cameras, it's not hard to snap a picture or video at any given moment, fire it off, and go on about your business. So the fact that she didn't send a pic at that time raised an eyebrow. All of Saturday came and went - no pics, no video, no texts. Early Sunday morning, I received a text saying my dog was doing great and she was getting along well with the other dogs. Whoever texted me said that it had been a busy day in grooming, and they hadn't had a chance to take pictures. I replied back to thank her for the update. I also asked that she send me some footage of my dog playing with the other dogs. I received no response for the entire day. Monday morning, I called the phone number. Whoever had the phone did not answer, but decided to text me a response to my request for footage that I'd sent the previous day. The response was, "Okay, I'll talk to you soon." I called Monday evening - no answer. At this point, I'd given up on receiving any kind of photos off my dog. Given their shady behavior, I just hoped they hadn't kidnapped my dog and that I wouldn't have to bring the law to their establishment to get my dog back upon my return home. On Tuesday, I called. I didn't expect an answer and I didn't get one. So I sent a text letting them know that I would be there at 10:00 a.m. Wednesday morning. I also reminded them that I'd paid for grooming and that I'd like her to be ready to go. I received no response. Wednesday morning, I called about 10 minutes prior to arriving at the home. Again, no answer. When I got to the house, I knocked on the door and an older lady answered. I asked for Essence and was told that she was not home. The lady told me that she was Essence's mother. After I told her who I was, Essence's mother went into the house and came back with my dog. She then tells me that my dog wouldn't eat the food that I left, but would eat their food - Dog Chow. She also tells me that she didn't know if my dog was allergic to Dog Chow, so she didn't know if she should feed it to her. She then goes to get my dog bed and tells me that my dog had "a little accident." As she hands me the dog bed, she asks me if I have a carpet cleaner and suggests that I use that to clean it or take it to the laundromat. As I take the bed, I realize that it is SOAKED in dog urine. The lady then explains that my dog wet her bed because they were giving her lots of water to accommodate for the fact that she would not eat. I also noticed that while my dog was in the house, the rest of the dogs (all small lap dogs) were out in the backyard running freely. What I gathered from this situation is: 1) they didn't let my dog outside; 2) she was confined somewhere small with her bed; and 3) they didn't feed her. If she wouldn't eat like they claim, why did they not call me or at least answer my calls/texts? I AM LIVID. To add insult to injury, 20 minutes after I picked up my dog, someone called me to question why I had not paid upon pick up. I told her that I paid Essence in full upon drop-off. I'm amazed that she could call me to question me about payment, but couldn't pick up the phone to let me know that my dog wouldn't eat and ask what to do, instead of starving her for 5 days. Her weight loss was immediately noticeable to my husband, w/o me saying anything. I'm still not sure they groomed her since she smelled like urine. She vomited the first 24 hours after I picked her up and she now has diarrhea. NEVER AGAIN!