I have had Heavenly Scent groom 2 of my cats It was so…read moreconvenient and, I think, less stressful for my cats than taking them to a groomer. Mrs. Fischer is very professional, prompt in responding to emails, and it is really evident that she enjoys her job. I feel very comfortable having her groom my cats and have been nothing but delighted with the results.

Excellent service! Very friendly. She was on time, professional and was great with my dog. Groomers…read moretend to have trouble with Barkley because he hates being groomed so I was surprised when she finished on time and he looked amazing as well! He was matted and fell into a lake before getting groomed so I'm surprised he came out with any hair.

I've used the Groom Room for my goldendoodle twice now, and been very happy with the results both…read moretimes. They give me exactly what I ask (short but not shaved, and don't "poodle" my doodle!), which is crucial for me. Also, as an added plus, my dog comes home tired and happy, because they let the dogs roam around and play all day! I'm very appreciative of the hard work that the groomers do. Thank you, Groom Room!

Sara has been grooming Hairy for a year now. She just groomed Hairy and did such an excellent. This…read moremay be the best grooming of Hairy yet. Sara takes time to understand the dog to give the dog the most stress free experience possible. She also has a great set up allowing the dogs to socialize-again, to give them a low stress experience. When I dropped Hairy off today, he was so excited to go inside. Thank you Sara for taking excellent care of Hairy.

I have used this company since the owner started, I think. I love the groomers and they are so easy…read moreto work with. I have 2 long-haired dachshunds who are very anxious so having the groomer pull up to the door is very convenient. I can give the dogs their anxiety meds and then just hand them over. I've had 4 different groomers over the last 5 years and they are all excellent. Highly recommend! They are usually on time but if late I always get a text. They had to cancel one time due to an illness but rescheduled me quickly and without any problems. The price is worth it to me and I don't think it's outrageous for what they do. They bring everything right to your door Always with a smile.

They were timely and professional. The price didn't quite match what they said but I wasn't home to…read moredicker with them. My pups are challenging even if they are loving -one bites the dryer lol. I'd hire them again

Very good service! Have been going for years! Always get a clean cut, and the workers are very…read morefriendly. Supporting small businesses is awesome! Will definitely continue to go!

We love the professional, personal service that these gals provide our dog…read more We've been going there for more than a year now and love everything them!

Recently, during a snowstorm I had to make an emergency stop at this location to pickup some cat…read morefood. This was the first and hopefully, last time I ever shop at this store. Their selection of cat food and associated goods leaves a lot to desired to say the least. When I was looking for the usual brands of canned pet food that my cat likes to eat, I was dismayed that Hill's wasn't there, nor was Authority. Other pet stores carry it, but not here. Given the fact my cat is a picky eater, the limited offerings. Likewise, I noticed very few if any cat treats. This is a store that is pro-dog all the way. With only one isle devoted cats, it's way too sided for me.

We have been taking my parents dogs there to get cleaned up for quite a few years, as Raychel is…read moreAMAZING! She understands that not all dogs are alike, and would make sure to allot enough time in her busy schedule for their three anxiety-ridden pooches (two cocker spaniels and a Bernese mountain dog) to be able to spend the day together! As the big guy has sadly crossed over to the rainbow bridge, it's now just the two bratty rat dogs, who are considered "senior dogs", yet Raychel knows them well enough to know that they have their issues - yet consistently gives them GREAT care and lots of love (and patience!). As for the store, every time I've been in, it was clean and well-stocked. As for the actual company, they unfortunately changed their rewards program and the discounts expire quickly. However, if you are looking for a kind, passionate, and dedicated groomer, go see Raychel at the Ypsi Pet Supplies Plus store - you won't be disappointed! She is AMAZING and your animals will be pampered :)

I have used Quality Grooming for years, and they are nothing less than awesome! Janet and Linda…read moreare so kind and professional and were so kind and flexible with my dog with a difficult personality. Linda was super helpful when she got very old, and carefully and lovingly groomed her right up until when she passed away. I couldn't say more about how much they love dogs, how good they are with all personalities, and how professional they are.

I will respond to your comment Janet because you are being so unfair in your effort to defend your…read moreown rudeness. Your face was scrunched up with anger with every statement you made last Sat. I don't know what that was about? You said the groom wouldn't be done until 1, we were sitting in the car looking at pictures, not there to bother you or Peppy. Why would we want to do that? Why didn't you just ask us to move the car so Peppy couldn't see us rather than get so angry? We DID NOT pop in and out of your store, that's ridiculous We came in when we dropped him off, and came in the second time because we had a question that never got answered, because you started yelling. Both my friend and I responded, but you abruptly sent us packing. As for your comment that I was filling my own selfish needs. I don't know how I was being selfish? Because of where I parked? One thing I do know - there was no cause and no excuse for your rudeness. Cheryl

The receptionist is very rude I have tried to stay but I will not spend my money where people won't…read moreeven say hi or answer the phone all she can do is text. Rude at its finest. Groomer was nice but we have to interact with the receptionist and it's a hard NO for me.

They gave me one price over the phone and then charged me way more when I picked them up with a…read moreterrible explanation. She also implied she excepted a fat tip:( will not return there. Paid for a grooming and really only got a face , feet and fanny:(

Very professional and friendly. They do an excellent job on grooming my dogs. Not only do they…read morebathe them but they also brush their teeth, trim their nails, clean the ears. My dog sheds a lot. I have a two year old pit and I was hesitant about leaving her with anyone but they were able to calm her down. With my hectic schedule, they were very accommodating about letting me drop off my dogs earlier than the appointment time. I definitely recommend them. As for the loud barking that someone comment earlier- Dogs do bark especially the smaller dogs. Can't be controlled.

Hollie is a great person. Very friendly and talented. My dog never looked better! She brings her…read moredogs to work with her and I love it! They greet you enthusiastically with barking but quiet down when she tells them to. I will happily keep taking my dog in to her!

Your pets are in safe hands if you board with Dr. Karr and Cyd!…read more I boarded our corgi here for the first time ever after my friend (who has also left a review here) raved about Dr. Karr. We have a situation where our dog requires 5 different types of eye medication, three times a day in his eyes. So that means someone has to be able to give him the meds at night around 9 or 10. Until I heard about this place, the only place in town who could do this is Petsmart. No other boarding place has someone working there late at night. Cyd told me this wasn't even an issue and of course they'd be able to give him his meds whenever we said he needed them. So it was a non-issue. Unheard of. I spoke to them on the phone a few times and they reassured me Gryff would be in good hands. First off, they take your dog out six times a day. Without a charge. That's just normal and routine. This is UNHEARD OF, people. You're lucky if your dog can be let out more than twice and they get to be outdoors. Not in a room like at Petsmart. You also have the option to let your dog be taken out in a group of other dogs (so they get some play time) or they can go out with just the people. Since our dog is getting a little older, playing with other dogs is hit or miss. To prevent this, they just spent more time with him and said he was great! I've also been told by people at Petsmart that my dog gets put in "time out" because he'd bark at other dogs. He's a mediator. That's a trait of corgis; big dog in a small dog body. But they took it as him being "aggressive" and he wasn't allowed in the group plays. At Pittsfield Pet Care, Cyd told me he was fine. Sure, they spent more time with him than him with other dogs, but they said he was totally fine. I have to trust two people who know and understand dogs over a kid working in a pet store. Dr. Karr is a licensed vet so if something happens there is someone there who will be able to take care of them. This is extremely reassuring. Given our dog's medical history, and a slight toe injury he was getting over, it was good to know he'd be in good hands should anything happen. Bottom line: board your pet here. They're going to be in compassionate dog people who know, understand and love dogs like their own. Their rate is great too ($30/night) and we only had a pay an additional fee per day because of the amount of medicine he needs. The facility is clean, which is a big thing on my list too. Drop-off and Pick-up was a breeze and these two people are two of the most friendly and wonderful people I have met.

Dr Karr and the staff at Pittsfield Pet Care are wonderful. The Vet care you receive is top notch…read moreand boarding services really superior. He even checks in as a Vet on my 2 dogs while they are boarding to make sure they always have what they need. I can barely hold the dogs back as they run to the door to get inside. I never have to worry about them. I can't give 10 stars since yelp only allows for 5, but they deserve it. The Mello's

Ok... it's probably worth updating my review from when Mittens Pets first opened to now!…read more So Hannah has a full staff of talented and kind groomers and friendly receptionists. She no longer has coffee & treats in the lobby, but I think that's expected as business grows. Every year, Santa & the Easter bunny make an appearance, and you can buy a ticket for your cat to see them! Bernie has been on the nice list for the past three years. This place is super clean. They have cat boarding, and also they just started seeing dogs 1-2 days a week (and those days are dogs-only). If you want top notch boarding & grooming for your cats, this is the place to go. Also, you can just book a nail trim or claw caps or other a-la-cart options.

I take my boy Beskii and my girl Marina there for grooming every month. They've done a great job at…read morehelping keep them clean! Both have very dense coats so it's reduced shedding immensely. Also since Beskii is polydactyl, it's great to have his oddly thick claws managed and trimmed. Would recommend for their cat services!