I came to The Refuge specifically for trauma treatment. I was referred and admitted for CPTSD, body…read moredysmorphic disorder, agoraphobia, and multiple panic and anxiety disorders. Body dysmorphic disorder is an important part of this story because it has nothing to do with food or eating, and you would think staff at a trauma-informed facility would know that. The most consistently positive part of my stay was the other clients in the trauma community. They were kind, supportive, and genuinely looked out for one another. The food was good, and the cabins were fine overall, though there was some mold. Group therapy ran all day, which is typical for a trauma program, but a lot of the groups were very poorly facilitated. Many times, groups did not even have someone assigned to run them. Yes, this took place over the Thanksgiving holiday, but as a treatment center, you know you still have clients who need care. Staffing and group coverage should have been addressed and organized well in advance of the holiday. Where things went seriously wrong was with placement and leadership. After arriving and doing well in the trauma community, I was suddenly told I was being placed in Oak House, the eating disorder unit, even though I do not have an eating disorder. No one gave me a reason. I was abruptly removed from the trauma program and placed in a highly restrictive unit with daily weigh-ins, locked bathrooms, monitored showers, plated meals, and constant escorts -- none of which matched my diagnoses. I reported to my therapist that I was concerned about my safety while in Oak House. She told me she escalated my concerns to leadership, but no corrective action was taken. In a subsequent meeting with the clinical director, Shelly, I again asked why I had been placed in the eating disorder unit. Instead of answering, she deflected my questions. When I tried to explain why I did not belong there -- that I do not have an eating disorder and that body dysmorphic disorder has nothing to do with food -- she told me my questions were a "trauma response." As a psychology major with a 4.0 GPA, I know what a trauma response is. I told her directly that this was not one. This was one adult asking another adult for an explanation about a clear misplacement, and she was not able or willing to give me an answer. I was ultimately given an ultimatum: return to Oak House or leave the facility that night, even though I was over a thousand miles from home. I was also told I could not use a phone to call my husband unless I agreed to return to Oak House first. I went back only long enough to use the landline to arrange a ride home. Thankfully, I had a friend nearby who dropped everything to come get me. I am thankful for the other clients. But the placement decisions, lack of transparency, poor planning, and leadership response were confusing, dismissive, and not trauma-informed. People seeking trauma treatment deserve clear communication, respect, and care that actually aligns with their diagnoses

The refuge lied about everything. Total bait and switch. None of the promised benefits were…read moreavailable. We were kept in lock down and drugged.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Got our fur baby, German Sheppard, there. She was a bout 1.5 years old and abused by previous…read moreowner. Now, she is kind with other adults

Arrived and staff was very helpful. We told them what we were looking for and they showed us all…read morethe dogs available. We wound adopting Dakody. He is such a sweet boy and in the short time we have had him he has brought joy and love back into our home after we lost our last fur baby. This facility is highly recommended and we appreciate them for helping us find our new fur baby "Da Kody"

This is a new addition in the area between Orange Park and Middleburg. They have quite a few neat…read morehome decoration items and furniture. They also have books for a most reasonable price!

This place doesn't have much of anything. The selection was terrible. Didn't find anything worth…read moregetting and I've been to others that were phenomenal. Don't know why this place was lacking maybe just a bad location

3/25/26. I want to help where I can and this local foodbank (not city run or any corporate…read moreaffiliation). We are open M, W, F from 9-11:30. Clients need to have proper ID-social security cards, zip code for our area and such. People volunteering are just trying to help in some way to those in need.

I so appreciate the service they provide to the community. I…read moreappreciate the merchants that donate the goods to help those of us that really need it. Some of what I get I cannot eat due to dietary restrictions, but I donate them to neighbors that appreciate and can use them.