I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you call, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility. read more

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week here being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best. read more

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It feels like Mayo Jacksonville hospital is a health insurance scam especially their transplant department. I only say this because I had a transplant at the 7th best transplant hospital in the United States and they didn't do test that were not necessary and they reached out to your providers for medical records. I've had my kidney transplant for 17 years and was trying to get a pancreas transplant to prolong my life. mayo of Jacksonville is very unprofessional. read more

i've been visiting the Mayo Clinic for various test and procedures. The last two months and the staff here have been top-notch. It's a little bit overwhelming to be having so many appointments and not knowing where to go and which building to be at; but the staff have been super helpful in navigating the Mayo Clinic and their appointment process and procedures. read more

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Worst place ever! Never coming back here again! The staff is miserable and mean rude! Disrespectful not clean or organized! They treated one of my family members terrible! From Lauren read more

Hope and healing...that's what you'll find at the Mayo Clinic...the gold standard of healthcare. This facility is committed to provide the highest quality care to each patient every day, following carefully designed, rigorously enforced safety precautions daily. The world-class staff, dedicated volunteers, convenient valet parking, on-site lodging & 5-Star restaurant have made my multiple visits over the years seemingly painless. It's so great seeing such a dynamic and high-quality hospital and research facility working for the patients...solving the world's toughest medical problems-one person at a time. read more

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I've had a couple of surgeries here over the past couple of years and regardless of the department I'm in, the care and service has been consistent. I appreciate that in my medical care. I love the website/ app, it's so easy to track everything. The staff are great and attentive. I was sad to learn that the nurses aren't paid as well as other hospitals in the area. The only critique is that they could have better signage in some areas but there's always someone around to ask for help. read more

Nice to get all your Healthcare needs on the same campus. Was there to celebrate a former colleague. Parking can be a challenge. read more

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Hello.all. Today I had to go out to Mayo Clinic for several test. Everytime I come out here everyone is always so polite. Ive never had a bad experience since I've been going. The scenery is beautiful. read more

I would not recommend going here for cancer treatment. My Mom went here for several years and never received a bone marrow transplant. They accumulated a lot of money from research funds and insurance, but somehow never got around to offering the bone marrow transplant until it was too late. I even gave my own bone marrow which she never received, because she was "too sick" to get it when they could have started and completed the BMT long before this when she was much healthier. I feel it was never about the BMT, only about funding etc Aldo, the doctors were not knowledgeable enough for this to be such a respected medical facility. Very very disappointed! read more

The VA triage nurse told me, "Get to an ER." It's like walking into a First Class Lounge at the airport. Everyone was so professional and friendly it is a huge difference from VA Care. This type of difference is only because of the expectation of excellence flowing down to the lowest levels. There is no reason the VA personnel could not have this level of excellence other than the failure of VA Clinic Administrators. No one minds a wait if they are treated well. read more

I've been going to Mayo since 2014 for several different issues. I can honestly say these doctors are the absolute best you will find anywhere. I've been treated for bone growths in my hips after a doctor at a different hospital replaced both my hips. I've had stomach surgery that only a handful of doctors in this country know how to do. This was the real important one because it allows me to eat normally. I'm here now following up on neck fusion surgery. I'm planning another surgery here down the road to remove the bone growth around my hips while having my right hip replaced a 2nd time. Every office visit has been completely professional and every desk person has been very helpful. All Mayo buildings are always very clean from the offices to the halls to the rest rooms. Over the years I've spent around a week combined recovering from procedures overnight in the hospital. I've only had an issue with one nurse and that's because she didn't want to give me my prescribed pain medicine when I needed it. After less than an hour I was able to get the medicine I needed from a different nurse. Other than that I could not have been treated better by everyone at Mayo. Also, they have very good flatbread pizza sold at one of their cafes in case you get tired of hospital food. read more

Mayo Clinic - Bathroom door on the left. - Medical Centers Near Me - Jacksonville, Florida

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This place saved my fathers life. Beautiful facility with very intelligent staff. You'll be in good hands here.

Mayo cardio *refuses* to schedule appointments *for patients who have had heart attacks. They say they are "booked out "and tell patients to get online and scramble for appointments we had referrals for testing and now they refuse to do a doctor follow-up appointment. I don't know how they legally get away with this. Don't go there and expect to get care. read more

My husband had a feeding tube placed in November of 2025. Completely stopped using the tube mid April 2026. We have contacted numerous departments trying to find out how to get it removed. Finally we were given an appointment with a nutritionist who cleared him to have the tube removed. That was Monday May 4. Waited to hear from Interventions Radiology to have an appointment for removal. Heard nothing. Called that department on Friday May 8. They had not received clearance. I think it must take an act of congress to get this removed. read more

Mayo Clinic is a remarkable facility that is staffed by a remarkable people. I have received the best quality care and without a doubt would not be alive without Mayo clinic. I am very thankful for the facility being local to me and all the donors that make so much of what they offer possible! read more

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The Mayo Clinic - Jacksonville: A Dangerous Disgrace to Veterans and to Medicine As a highly decorated, 100% disabled Air Force combat veteran--a retired Lieutenant Colonel who served in four combat operations (JOINT ENDEAVOR, ALLIED FORCE, SOUTHERN WATCH, and ENDURING FREEDOM)--I came to the Mayo Clinic in Jacksonville for one reason: to survive. After four years of debilitating long-COVID, I flew over 4,000 miles from our home in Portugal, desperate for the world-class care Mayo claims to offer. I rented a car, spent over $2,000 on an Airbnb, and planned to stay a month--possibly even relocate--if I found the help I desperately needed. I arrived at the ER early on March 23, 2025, exhausted after driving the streets of Jacksonville all night. Why? Because the Airbnb host refused to give me access unless I signed an agreement outside of Airbnb's policies--and I refused. I walked into the Mayo ER asking for help. Instead, I was immediately sedated, stripped of my rights, and held against my will. Within hours, I was labeled "suicidal and homicidal" (a laughable claim given the circumstances), and involuntarily committed to a mental institution for 72 hours. Let me ask you: Would a suicidal or homicidal man fly 4,000 miles, rent a car and an apartment, and spend thousands of dollars trying to get medical care only to become suddenly suicidal or homicidal? Of course not, that's ridiculous. But the Mayo Clinic didn't care. Once I escaped this nightmare, I booked the first flight out of Jacksonville and immediately contacted an attorney. Mayo Clinic's ER staff violated my civil rights, plain and simple--but in Jacksonville, Mayo is apparently untouchable. No lawyer will take them on. And now? They're trying to bill me over $10,000--despite the fact that I'm fully covered by Tricare for Life and owe nothing. They've even threatened collections! DISABLED VETERANS BE WARNED: The Mayo Clinic is not the caring, elite institution they pretend to be. They will violate your rights, detain you without cause, and profit from your suffering. I was told by several multi-hospitalization patients as well as a few River Point Behavioral Health staff (who will remain nameless)) that this deplorable Mayo-River Point financial collaboration has been going on for quite some time. This is not care. This is medical abuse. DO NO HARM? CombatCritic Gives The Disgraceful Mayo Clinic - Jacksonville ZERO BOMBS OUT OF 10 ... And A Permanent Spot On My WALL OF SHAME™ ... More Bombs Are Better (Unless You're On the Receiving End) read more

Top surgeons, team-based approach, beautiful facility and kind staff. What more can i say? Nobody wants to be in the hospital, but when its necessary, there would be no other choice for me, especially since I live in Florida. Another plus- amazing fine dining restaurant with full bar and delicious, healthy menu items (try the greek nachos and french onion soup) and great patient portal which makes it easy to contact physicians and nurses, track medication, refer to procedure notes, appointments, cost estimates and more. They also went out of their way to work with our schedule prior to surgery so that we didn't need to make the 2 hour trip to Jacksonville for one or two appointments. We had 6 in one day! Also Mayo offers more access to research studies than the average hospital. This means more post-procedure follow-up and special contacts who have quick access to doctors when needed. read more

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It's the hospital you need. A place where you can take care of what you need when you need and how you need it. I never talked through my problems before. I sure as hell can now. Maybe all I needed was a change of environment, a change of energy and this hospital just has it all. Being the stay-at-home parent can get very lonely at times just the same as the one who leaves to go to work. I love this hospital. Best of luck to those who have yet to find their hospital. Ryan McCoy over at their PT center took my pain level from a 7 to a 2. It's really nice to see such a well educated staff. Their experience and knowledge alone have alleviated much endured stress and physical pain. read more

Mayo Clinic - At home appointment - Medical Centers Near Me - Jacksonville, Florida

I went to see an allergist at the newly opened Cannaday building at Mayo. My appointment was actually opening day of the building. Wow, I was impressed. I felt like a VIP lol. As I got closer to the office, I went through the atrium which had a pianist playing calming classical music. The building was huge, and it was a little hard to find the office as there's no sign. But I found a help desk nearby, and they sent me in the right direction. There were charging stations built into the lamps in the waiting room. Lots of seating and tissues available, which was helpful since I couldn't take my allergy medication for five days before the appointment. I highly recommend Dr Arveen Bhasin! She diagnosed my allergy at the first appointment, and I start shots in a few weeks. She listened to all my concerns and answered all my questions. read more

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Awful awful experience. Doctor treated my wife like she was dumb and talked down to her. Refuses to do tests he had with him we had to get done later at a different doctor since he just threw anti biotics at the issue even tho that was obviously not the solution. treated like crap, treatment was crap. Filed a complaint and they didn't listen to us just like the doctor. read more

Mayo Clinic - Only photo I have. - Medical Centers Near Me - Jacksonville, Florida

i've been going to the Mayo for years and quite honestly sometimes I wonder why today was just a typical experience. I had to drive 35 miles so they could get my height and weight. I don't know why I just couldn't have told him what it was anyway got in the office at 10 AM. Nurse took my weight and height. Then I sat in the room for over an hour and a half until finally, I open the door and ask the nurse what's going on another nurse came in and said oh we thought you were gonna see the doctor but you're not you can leave what a joke read more

So I did a review a week or so ago about mayo clinic. How they billed me a 100.00 for x rays which is fair. But what got me was when they billed me 400.00 for a ten minute consultation with the doctor. Only for the doctor to tell me, he can't do anything for me. Any other surgeon in jacksonville, or anywhere in the united states pretty much does not charge a consultation fee. I live paycheck to paycheck like most americans. To make things worse today, I get an email from mayo clinic wanting a donation for people who can't afford surgery. They really kicked me hard while I was down already. NEWS FLASH, I CAN'T AFFORD SURGERY, ESPECIALLY AFTER THEY BUILD ME 400.00 FOR A TEN MINUTE CONSULTATION, AND AGAIN, HE TOLD ME HE COULDN'T DO ANYTHING FOR ME. TERRIBLE TERRIBLE TERRIBLE PLACE AS FAR AS MONEY GOES, THEY WILL SUCK YOU DRY. DO NOT USE THEM FIND ANOTHER SURGEON IN TOWN. GO TO MIAMI, IF YOU HAVE TO, THAT'S WHERE I'M FINDING SURGEONS. read more

I expected Mayo Clinic to be a place of exceptional care, somewhere patients like me could finally be taken seriously. Unfortunately, that's not been my experience. I am a young adult with multiple serious, overlapping conditions and disabilities, including ASD, which makes it difficult for me to advocate for myself. Despite this medically complex profile, I've repeatedly been ignored, dismissed, or blamed for my symptoms. I've seen more than one doctor here, and the pattern has remained the same: dismissive communication, minimal willingness to engage with patient concerns, and a lack of trauma-informed or financially-sensitive care. If you want to blow all your money or dig yourself deep into medical debt without gaining a single good thing from it, this is the place for you. When I reached out for help tapering off a medication known to cause SEVERE withdrawal symptoms, I was denied support and told to see a psychiatrist, even after I made it clear that I couldn't afford to do so, and was currently living in poverty and homeless. Instead of helping me taper safely, the doctor cut off communication. In a separate situation, I experienced a potentially life-threatening symptom (and incredibly high resting heart rate) which required emergency intervention, and was met with a misdiagnosis from my PCP that multiple other medical professionals later refuted. Despite this, no follow-up occurred. My concerns were brushed off repeatedly. The doctor I followed up with at Mayo blamed my prazosin dose, a mere 10mg, despite the ER physician explicitly stating that the medication had nothing to do with it. I was issued a holter monitor five days ago to track ongoing palpitations and abnormal heart rhythms, but it would not stay on no matter how carefully I followed instructions. It came off both during the day and at night. I contacted support and was told there was no alternative model available. This is the second time I've attempted wearing it- the first time was months ago, and I gave up then as well after the same issues. Still, I tried again. Still, nothing changed. Worse, when I informed customer service and my doctor, I was met with a shrug and basically told, "oh well," nothing to be done. That's been a consistent theme in my care. I have tried to be proactive. I've reached out, logged my symptoms, asked questions, and even filed a grievance through customer support, and nothing has changed. In a separate situation, I experienced prolonged heart palpitations lasting hours and had previously reported chest pain. When I sought emergency care, I was seen by a male ER doctor who shrugged off my symptoms and told me I was fine "because of my age." This attitude has been echoed in follow-up care at this clinic, where my symptoms were repeatedly minimized or attributed to unlikely causes rather than being properly investigated. I shouldn't, and nor should anyone else, have to beg to be believed. I shouldn't, and nor should anyone else, have to risk deep medical debt just to be told I'm too young to be taken seriously. I shouldn't, and nor should anyone else, be wearing malfunctioning cardiac equipment that no one will replace. And I shouldn't, nor should ANYONE else, be made to feel like my life, or god forbid death, would be just another number in a file. Please do better. Patients like me are falling through the cracks, and some of us don't make it out. I'm trying to survive this. I just wish I didn't have to do it alone. read more

Small spot on face which two different dermatologist said was nothing. Went to Mayo and learned it was a basil cell. 50 stitches. I'll never trust anyone else. Also the best cardiologist here. I always feel reassured and safe with the medical staff at Mayo. read more

I've been going to Mayo for close to five years now. My care there has been exemplary . Everything from brain surgery to treatment for psoriasis has been top notch. I'm surprised by some of the negative reviews as Mayo seems light years ahead of my local hospital system. They have a great team approach - excellent communications with me and the various specialities. They treat me as a whole person and show concern for my wellbeing. read more

Went there to the ER, and the ER doctor was rude and dismissive, we drove from south Florida to go there looking for help and got told I had a UTI, which in fact I actually didn't and wasn't even in there for any UTI symptoms but rather GI symptoms and severe weight loss and a BMI under 19. I was 99 lbs when I left there, a few days later my family rushed me to Orlando to Orlando Health ORMC and I was immediately admitted I was 96 lbs. a so weak and sick I wanted to just pas away. They immediately went to work with tests trying to figure out what was wrong with me, they placed a feeding tube and a few a week later placed a PEG tube through my stomach. I was diagnosed with SMAS( superior mesentary artery syndrome) my arteries were being pinched off because I had lost so much weight which was causing my symptoms, the underlying cause was/is adhesions causing stenosis in my bowels. I spent 20 days in the hospital at ORMC was released home then a month later went back in for another week. I had a serious condition which that ER doctor at Mayo neglected me, she didn't even bother to address me. I was a very serious ill person and she couldn't bother to even see me, I had to beg for anti-nausea medication as I was being discharged for nothing else but for the 2 hour drive home. My body was emaciated, you could see that, I was dying, but to her I was nothing. I will never forget or forgive how badly I was treated there. I had no idea I was under 100lbs, I asked the nurse wheeling me out to please weigh me and she did and I told her what I should be weighing and that nurse didn't even tell the doctor... hey this lady is really sick. I don't recommend anyone going here! Maybe this was why their ER had not one person in there except for me. I highly recommend ORMC Orlando, they saved my life when Mayo Clinic ER failed me and damn near killed due to lack of caring enough to about me to just admit me. They failed. read more

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The doctors I've seen there have been great but the prior authorization department is a joke. I'm having to reschedule a second MRI this year due to lack of obtaining a PA prior to my MRI. My next one is Monday the 21st but the PA wasn't submitted to insurance till 7/15 and since they didn't submit it asking for expedited review it's a 10-15 business day turnaround time according to Anthem. This was booked 3 months out due to needing full sedation. If you have any services that need PA, stay on them until they get it done. Done assume they're going to actually do their job read more

Wonderful nephrologist with great bedside manner she was very helpful and explained everything read more

Mayo Clinic - Name of the Dr - Medical Centers Near Me - Jacksonville, Florida

Amazing. Best surgeon in the world. Nurses and staff cared and were available. Trust me I have seen the opposite end of the spectrum.

My mom was brought in. By ambulance late Fri night after a fall. She had head injuries and needed a ct scan. Her diamond earrings were taken off for the procedure and apparently "misplaced." I think this is terrible when the family is dealing with a trama situation and have someone working in the hospital that irresponsible. Be very careful with any valuables they apparently will disappear read more

My wife who is in serious need of care has been told she can't see anyone there, even though she has received treatment before, a generic email was sent pathetic where our health care system is, non caring, yet they want us to donate monies read more

Dad has been a frequent flier here as of late- This most recent visit- he had a room with a great view! Not that he was enjoying it at first- staff is wonderful, friendly, and check in often. Mayo offers some of the best in so many departments. Parking is a bear- and handicap parking is not better. There isn't enough parking and the Valet is right with the handicap parking, which makes it difficult to navigate and avoid the loading and unloading areas and various vehicles lined up. The facility is gorgeous- plenty of fabulous art, spacious halls- very light feeling (unlike most hospitals). Hopefully we can keep dad out of the hospital, but he'll be back for surgery in the not too distant future! read more

billing is hell and probably illegal in practice this will be the second time in two years that I will have to file a complaint regarding their billing. Last time, the rude man stated he will removing the bill as a "favor" no it was because you messed up in a hug way. again they messed up in a big way and now here come the call after call and email after email to provide to the AG to prove the case for them to only remove it as "favor" Don't give up and don't let the rude and unprofessional employees stop you from getting what is right. Each time they get a no is a good thing. read more

I believe that physician/specialist (endocrinologist) order tests that are absolutely unnecessary. Bill your insurance, patient unaware what their cost/estimate for testing that was not really necessary even has detailed explanation on Mayo Lab that certain test will be rejected if not done properly but they proceeded anyway. Sends you a test kit and bill your insurance even if you didn't send back "required protocol" for specific testing. Just be aware and get detailed billing codes before accepting anything the specialist told you, have them refer you to the billing department on questions regarding estimated cost. read more

They racked up my husbands insurance and put him out like he was trash and refused to give him a transplant.

I have really mixed feelings about Mayo. The campus is nice. If you have a bunch of different types of appointments it's all right there and they plan it back to back for you. The nurses and general staff are super friendly and fantastic. They are not good at communication at times. I had no clue until like 48 hours before that I would actually be staying overnight for 23 hours at the hospital. Some hospitals release you immediately after the procedure. This is a good selling point and it was reassuring to stay at the hospital that long, but it was stressful not knowing this until the last moment. 1-I had to stay over night and would get to talking with many nurses about buying a house or other financial things and they all mentioned how little Mayo Clinic pays and how they wish they made more. This campus is over the top in looks and it sucks that they don't prioritize the PEOPLE who work for them. 2. At least in the Cosmetic department, making an appointment for a procedure is a PAIN. You have to first make an appointment to make an appointment. I didn't misspeak. You make an appointment for them to call you back in a couple of months and then at THAT appt they make the surgery appt for a couple of months later. WASTE of time and money on their part. 3. I used the Comestic surgery department to remove some skin I had from weight loss. I met with Dr. Elegbede and he seemed nice enough although he didn't seem to understand some of my billing questions. We met, I decided to do the surgery and then they contacted me several months later to SET UP the surgery date for a couple of months later, so maybe 9 months after the original appt. At the PreOp appt less than a week before surgery, I expected the doctor to be at the meetings and he was not. I didn't see him again until the day of surgery when he was marking me up. You would think he'd be at preop a couple of days before to review your case with you real quick. The preop was less than a week away from surgery but there were meds on the list you are supposed to stop taking 1-2 weeks before surgery. So it was weird they set up the appt like that, they had time, I had been waiting months for the surgery. 4. At all my followups the doctor wasn't there and I expressed each time that there was a huge pooch at the bottom where my skin wasn't properly pulled up. Finally at about 6 months post op I had them set me up with an appointment with the DR for him to look at it and me express my concerns. He tried to tell me he wouldn't have left skin hanging like that..... sir, I had been complaining since the surgery, and it's obviously still there. He asked me if I had lost weight (because that could cause it) and I explained that no I had actually gained 10lbs. At that point you can see in his head that he realized that HE DID in fact not pull the skin correctly. He said he could fix it in office and when I complained about me having to pay for his mess up and that I'd have to take off time to heal all over again he said he would talk to the hospital about it. That was in Jan. I get a call around March for them to set up my surgery and do the surgery in April. With Mayo, they send you the bill ahead of time, which they should do if it's elective and in the past had made me pay in advance. This time I didn't get a bill in their portal and I was not billed on the day of. Two weeks AFTER the surgery to correct the doctor's mistake I got a bill for $3,500. If I'm not mistaken it is illegal to not be upfront about costs and bill after the fact for something like this. I contacted their care team who were great and I got a letter stating that the fees were correct but they would waive them. They shouldn't have tried to charge me in the first place for their mistake. I originally was going to leave them a much more positive review, but after the billing issue and telling me the charges were correct, they left a bad taste in my mouth. read more

The Mayo Clinic is very nice and very clean. My wife and I had no idea where to go but the Mayo team members were very helpful and friendly. Dr Foster and his team took the time to explain the surgery I was going to have. He answered all of our questions. read more

I've been to Mayo Clinic's Scottsdale, Phoenix, & Jacksonville many times. I've never had a bad thing to say about the medical care I have received there. The nurses, doctors, and hospital staff are the best I've ever seen. If they take your insurance, there's no place better (in my opinion). The doctors are thorough, and brilliant read more

I have had alot of doctors in my health journey, I absolutely love Dr. Prior. She is with internal medicine, she listens to me along and makes me feel so comfortable to talk to her. Yes she does get onto me about things, but not in a bad way. My main thing is that she is a good listener on what my concerns are with what's going on with my body. Very thorough and ALWAYS professional. Won't be leaving anytime soon and hope she's my primary for life! read more