I only wish we'd found John sooner--he would have saved us time, money, and delivered better…read moreresults than we ever expected. Our property backs onto Holyoke State Park, which left us with a dense 10-foot deep wall of seemingly impenetrable brambles. We had started clearing it by hand, but hadn't yet hauled away the debris. John showed up with his "Bramble Eater" and in short order turned the whole mess--roots and all--into mulch and put it back on the cleared area as fill. He even leveled the berm it had created and chewed through a half-dozen old cedar posts and downed tree sections like it was nothing. I can't overstate how impressed I was--not just by the power of his equipment, but by his work ethic on a rainy, muddy day. The "after" photo says it all. The "before" was a tangle of brush and debris that he completely transformed.

Completely fulfilled their end: ontime, safe cutting, thorough cleaning up; very nice to deal with…read more Were good natured when they had to wait for us to pick up their deposit. Highly recommended.

We could not have hoped for a better realtor than Jenny Gross! She marketed our house with…read moreknowledge and know-how, building excitement and creating a sense of urgency in buyers. We received eight offers in three days, due to Jenny's spot-on strategies and professionalism. We accepted an offer the first week the house was listed and closed on the sale a month later. We had complete trust in Jenny's advice and guidance from start to finish. If you want to have an excellent home buying or selling experience, contact Jenny Gross!

I needed a buyers agent and she stepped in to help me and my needs…read more After much discussion about the land I had my heart set on, she gave me the brutal, yet much needed, honest opinion. She said she didn't want to burst my bubble, but what I wanted wasn't a reality. In the end I'd be out of a lot of money. I'd rather my dream bubble be burst than to be out of all my hard earned money. Her honesty was EXACTLY what I needed to hear! She was extremely fast in response and even though we didn't do business together, I still valued her opinion! I highly recommend!!

Amazing service!…read more After being burned by some local roofers, I happened upon Hawkins Roofing. I had been told that my entire slate roof needed to come down...that it couldn't be fixed...that the structure would have to be moved...ect ect ect. Mitch Hawkins came in and said, "no problem!" He was responsive to my calls and very easy to get a long with. In three days he (with his dog, Roy) fixed my entire roof, stopped the leaking, and put in some gaurds to prevent further problems. On top of that, he cleaned my gutters and checked into some other things while he was up there. The end result came in under the estimate and it looks amazing!

I've used these guys for a few different things. Roofing, gutters, skylight replacement, satelite…read moredish removal. They are top notch. Great turn around times, great timing. I would highly recommend them.

Only give estimate if you hire them for a minimum of $430 to inspect(which they call a "sweep" not…read morea cleaning)first. Not willing to own their lack of management of the purpose of their inspection for repairs. They lean on the customer to direct their inspection of the chimney parts. They are in the business of inspection mainly. Still don't have the estimate since I would need $650 more for them to "inspect" the other 2 flues and then finally give estimate of repair. The customer pays them heftily just to get estimate. Done Right Chimney has done WRONG for me. The companies Yelp rebuttal clearly shows how they "script their scam". My 1st call I had to leave message then she called back. I then called with the Q about inspecting 2 other flues as option for proper estimate then a 3rd call I made to let her know I see on Yelp they do this and upset customers routinely. I never asked for an inspection nor a report, just an estimate. Obviously "the customer is never right " at done right chimney.

I had an issued where I was having water leaking into my chimney whenever there was a rainy day. I…read morehad a total of 4 companies come out and provide quotes, with Done Right being the last outfit to come and look at the issue. The other three companies came out, provided a quote, and all came to the same conclusion-that I had an issue with my cap. Done Right then came out to give me a quote. A week or so later I was sent a bill from Done Right for nearly $400 dollars. I called, stating this must be a mistake, and that I was just looking for a quote. I was informed that Done Right does not give out free quotes. This information was never communicated to me, not during the initial booking to have them come out, nor was this mentioned once their crew arrived at my home. The most infuriating part is that they came to the same conclusion as the other companies, and that I had a faulty cap. I have been a home owner for over 10 years and have never had an experience like this before. They were utterly unwilling to come to any kind of compromise with me over the lack of communication.

Absolutely amazing service! As a First time home buyer, The team was reliable, professional, and…read morevery quick. They showed up on time, got the job done efficiently, and provided clear, thorough feedback. I felt confident in every step of the process. Definitely recommend to anyone needing a home inspection! Worth every penny.

JMR performed a home inspection for me, including scoping the sewer line and performing a radon…read moretest. Everything about the experience was reassuring and professional from the start. They were proactive communicators, answered all of my questions, and the resulting report is thorough, detailed, includes annotated pictures, and gave me a solid leg to stand on while negotiating the sale price. A home inspection is easily one of the best investments when getting serious about purchasing a home, and JMR made that part of the process smooth and stress-free.

Brian and his crew at Dunn Rite did a fantastic job on a few things on our property, including…read morereplacing water-damaged siding on our house (it looks so perfect that you can't even tell the boards were replaced), installing flashing to prevent future water damage, and more. We were so happy with everything he did. He was professional and honest, and his fee was reasonable. I will definitely hire him again, and wouldn't hesitate to recommend him.

Brian and Dunn Rite finished our bathroom remodel - everything except the walk in shower…read moreinstallation - including changing from a sash to an awning window, removing old ceramic tile from walls and floor, new lighting and fan, new drywall, removing an ugly popcorn ceiling, and wonderful finishing and painting. It looks like a million bucks - and they were patient, pleasant, meticulous, creative with problem solving, versatile, skilled, and reasonable. We have signed him on for our next project We trust Brian. He is a knowledgeable professional, and hires reliable workers who share his work ethic.

Walking into a real estate deal without an agent is like walking into court without a laywer. And…read morethe best part is that the seller pays the buyer agent, not you! So getting a buyer agent was a no-brainer. So I just worked with Shoshona to find a home, and she is the greatest! She worked hard for me to find the right place and navigate all the rules. Super trustworthy and knowlegeable about the area. I strongly recommend her.

I can't say enough good things about River Drive Excavating. A few years ago, I accidentally broke…read moreoff a sewage cleanout pipe sticking out of the ground in my backyard with my lawn mower. I didn't deal with it properly--I just threw a big rock over it, covered it with dirt, and forgot about it. Recently, I got a dog who discovered the rock and dug it up. I called RDE, and the owner came by the very next day. He told me I was lucky the pipe hadn't clogged with dirt yet. He went back to his shop, grabbed the right cap pieces, and repaired the pipe that same day. Great guy, super fast service. And thanks to the repair, there's no way my current dog is digging this up again.

I highly recommend River Drive Excavating. Tommy and Paul went above and beyond to get the job…read moredone, and done right. We were having drainage issues with a house in Hadley MA, and they were able to reslope the property, capture all the rain water from the gutters, and install a new drywell away from the house where we could send it. Everything was done right and on time for the price. I would hire them again in a minute!