This was our first project with Blackwater HR, and it was kind of tricky. We needed roofing repair,…read morein part to falling shingles by a prior installer, and to help with squirrel damage. Austin came over soon after we made our request, gave us a fair quote, and began the first part of the repair soon after. The project was in two parts because part of the damage was under solar panels. So we paid for what he did, and stayed in touch as the installers weren't able to get to us for weeks. Final roofing work happened yesterday, and he also replaced two shingles that had fallen since he'd left (not his fault). Easy to communicate with, generally responded same day or next day. Would use again.

blackwater turned my old yucky bathroom into a brand new bathroom. We are so in love with our new…read morebathroom and the detail that was put into it!

Really great chimney sweep! Just moved into our house and wanted to check the chimneys checked out…read moreand cleaned, if necessary. Brandon showed up on time, was very polite, got the job done quickly and efficiently and didn't try to push too many products. We did need a few items (chimney cap to keep the rain and animals out!) and the crown coat for cracking mortar. I like that the inspection is $100, but that fee is waived if they end up doing a cleaning. I was also very impressed that he came in with drop cloths and a good vacuum and made absolutely no mess in the house, despite being a pretty dirty job. Thank you very much!

We have engaged their services for the past twelve or thirteen years…read more We use a wood stove as our primary heat source; and annually-usually end of May-have these folks do an annual chimney sweep. These guys know what they're doing, are professional, and we will continue to rely upon them. Highly recommended.

I only wish we'd found John sooner--he would have saved us time, money, and delivered better…read moreresults than we ever expected. Our property backs onto Holyoke State Park, which left us with a dense 10-foot deep wall of seemingly impenetrable brambles. We had started clearing it by hand, but hadn't yet hauled away the debris. John showed up with his "Bramble Eater" and in short order turned the whole mess--roots and all--into mulch and put it back on the cleared area as fill. He even leveled the berm it had created and chewed through a half-dozen old cedar posts and downed tree sections like it was nothing. I can't overstate how impressed I was--not just by the power of his equipment, but by his work ethic on a rainy, muddy day. The "after" photo says it all. The "before" was a tangle of brush and debris that he completely transformed.

Completely fulfilled their end: ontime, safe cutting, thorough cleaning up; very nice to deal with…read more Were good natured when they had to wait for us to pick up their deposit. Highly recommended.

Only give estimate if you hire them for a minimum of $430 to inspect(which they call a "sweep" not…read morea cleaning)first. Not willing to own their lack of management of the purpose of their inspection for repairs. They lean on the customer to direct their inspection of the chimney parts. They are in the business of inspection mainly. Still don't have the estimate since I would need $650 more for them to "inspect" the other 2 flues and then finally give estimate of repair. The customer pays them heftily just to get estimate. Done Right Chimney has done WRONG for me. The companies Yelp rebuttal clearly shows how they "script their scam". My 1st call I had to leave message then she called back. I then called with the Q about inspecting 2 other flues as option for proper estimate then a 3rd call I made to let her know I see on Yelp they do this and upset customers routinely. I never asked for an inspection nor a report, just an estimate. Obviously "the customer is never right " at done right chimney.

I had an issued where I was having water leaking into my chimney whenever there was a rainy day. I…read morehad a total of 4 companies come out and provide quotes, with Done Right being the last outfit to come and look at the issue. The other three companies came out, provided a quote, and all came to the same conclusion-that I had an issue with my cap. Done Right then came out to give me a quote. A week or so later I was sent a bill from Done Right for nearly $400 dollars. I called, stating this must be a mistake, and that I was just looking for a quote. I was informed that Done Right does not give out free quotes. This information was never communicated to me, not during the initial booking to have them come out, nor was this mentioned once their crew arrived at my home. The most infuriating part is that they came to the same conclusion as the other companies, and that I had a faulty cap. I have been a home owner for over 10 years and have never had an experience like this before. They were utterly unwilling to come to any kind of compromise with me over the lack of communication.

Brian and his crew at Dunn Rite did a fantastic job on a few things on our property, including…read morereplacing water-damaged siding on our house (it looks so perfect that you can't even tell the boards were replaced), installing flashing to prevent future water damage, and more. We were so happy with everything he did. He was professional and honest, and his fee was reasonable. I will definitely hire him again, and wouldn't hesitate to recommend him.

Brian and Dunn Rite finished our bathroom remodel - everything except the walk in shower…read moreinstallation - including changing from a sash to an awning window, removing old ceramic tile from walls and floor, new lighting and fan, new drywall, removing an ugly popcorn ceiling, and wonderful finishing and painting. It looks like a million bucks - and they were patient, pleasant, meticulous, creative with problem solving, versatile, skilled, and reasonable. We have signed him on for our next project We trust Brian. He is a knowledgeable professional, and hires reliable workers who share his work ethic.

Tim has been mowing our yard, doing fall cleanup, and handling snow plowing and salting for us over…read morethe past year, and he's been fantastic. Very high quality work, timely and responsive communication, and professional demeanor. I highly recommend him!

Tim was timely and clear with communication in advance of the job. Once here, he worked tirelessly…read moreand diligently to clean up a seasonally neglected yard. I'm very happy with the look of the place and the thoroughness with which he carried out the work, even as the day wore on. I will be hiring Clean Cut Lawn Care again, for certain.

Bryan Hobbs Remodeling LLC installed insulation in my attic and cellar in my 100 year old house…read morelast week. the crew was professional, friendly and competent My home is warmer and tighter now I'm sure my energy costs will go down Thank you to this company

Bryan Hobbs Remodeling was really great to work with when they came to insulate my house. The team…read morewas pleasant and took time to answer my questions and point things out, and made sure I knew what to expect. They were quick and timely, came when they said they would, and cleaned so thoroughly after themselves that I think my house is cleaner after they left than it was before they came!

I have tried twice, several years a part, to hire Snows for yard maintenance. Both times they told…read moreme they were full up in my neighborhood.

I used Snow & Sons for a late fall clean-up after getting a close-to-home quote that was almost…read moredouble the time & $. (And he bad-mouthed Snow's quality too.) From start to finish, working with Snow's was a smooth, responsive process: phone gets picked up by someone nice, Ed swings by to estimate because he was in the area, they follow up with day & time later that day, a 2-man team descends on the yard (3/4 acre) a couple of days later and cleans up w/in ~3 hours, including gutters, just in time for winter. Other than exchanging pleasantries and pointing out a couple of things to watch out for, I just sat back and watched the "SWAT team" from inside my cozy kitchen. I then had Snow's come back during a warm week in January to take down 4 hemlock trees. The original thought was to trim the branches over my roof but after discussing with my neighbor, I decided to have the trees taken down. Ed and another SWAT team arrived to reassess early. 1 day to trim (including 2 other trees) and 1 day to take down. Anything that could be chipped was. Any debris was blown & cleaned up. Communication at each stage was very good. They're pleasant but not overly chatty. The guy who's up in the bucket for 6-8 hours with the chainsaw is amazing. He also cleaned out a gutter that's hard to reach. The care taken with my neighbor's driveway & lawn was appreciated. Other than a few tracks, you couldn't tell they'd been there. Once the ground refroze, they sent over a heavy-duty lumber truck to pick up the big trunks. He took all of 20 minutes. Taking down trees is not cheap. But, if you're going to do it, and you're picky, and you don't want it to drag out over days and weeks while some weekender figures out when he can do it with ropes and hiring a chipper, call Snow's.