Alan represents Touch of Class Cleaning Services extremely well. He was professional from…read morebeginning to end ! Communication was on point. Touch of Class Cleaning Services is everything a person needs who has experienced a nightmare as a landlord! Everything that needed replaced, Kolby was able to take care of it in a timely manner. Liz was able to restore my home back to a beautiful place we call home! Every disgusting, filthy area left neglected for months, was sanitized, deep cleaned, deodorized and move-in ready within a reasonable amount of time! I most definitely will be signing up as a regular client for recurring cleaning appointments moving forward! They are worth the price and more because quality service with excellent customer service is very hard to find! Signed, Mr. & Mrs. Hill (happy customers!)

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

I've never contacted or hired Molly Maids yet just now I heard someone downstairs in my home and…read morewe t to check and three strangers were inside!!! They said they were here to clean!!!! I told them they had the wrong house and they apologized and left, I have children here and it really freaked me out!! I called to report it and was told that's their policy and they probably just had the wrong house!!!

I had been having Molly Maids in Rochester Hills clean my home for the last several months and I…read morewas pleased with the consistency of the team who cleaned my home. My most recent service was on Friday, August 9th, 2024. The new trio arrived at my home at 2pm. At 2:27pm they were outside on my Ring advising me they were finished and I could lock my door When arrived home about 5:39pm I noticed that my home wasn't cleaned. The bathtub wasn't cleaned. The kitchen floor wasn't swept or mopped. The ceiling fans not dusted. Sofa tables not dusted or cleaned. My kitchen counter still had coffee stains from the morning and along with other issues, they left their unused cleaning rags in the chair in my kitchen. I immediately texted Theresa and Molly Maids and listed all of the issues. She called back on Monday never apologizing and saying, well there were three people. When I asked if she thought they cleaned the house in 27 minutes, she replied, well if you are not pleased, you have 24 hours to notify us and we'll come back. Considering they are closed on the weekends, coming back was a moot issue. Theresa said, well you haven't paid for Friday yet so this is a free cleaning. I DO NOT want a free cleaning. I want a clean house and some basic customer service courtesy and resolutions. I will no longer have Molly Maids clean my home. The indifference of leadership was very disappointing. Because of this experience I cannot recommend their services. Find a better company to do business with. A company that cleans and does business with integrity.

We used BHE for a one-time cleaning of my sister's house. They were responsive to our online…read morerequest and were able to fit us into their schedule very quickly. On the day of the service they arrived on time and got right to work. They were well equipped for our cleaning, and the cleaning was much more thorough than I had expected for the price we were quoted. I would definitely use BHE again.

From the owner: Commercial Cleaning Services For Offices, Property Management, Medical Facilities & More!…read moreCommercial Janitorial Company. We Customize Our Services For Your Requirements & Budget! Proper Cleaning Procedure. Highest Quality Standards. Free On Site Consultation.Locally owned with over 10 years of experience in this industry. Bilingual. Text us for faster respond.

Professional, timely, & offered a great first time rate. They met my expectations regarding my…read morecleaning needs.

Overall it was a great experience. I would recommend. Especially after pointing out a few things…read more They were very prompt and responded with working everything out and making sure they did the best that they could do. I think that kind of honesty and integrity is hard to find nowadays. From that alone, definitely worth it and they did a great job overall.