The cleaning I received from Chores and Floors has been one of the best cleanings that I ever…read morereceived. To start, the team that arrived was punctual and extremely professional. With the holiday, my schedule was extremely tight so them arriving on time was so appreciated. They cleaned my entire home and even noticed things that I didn't. The attention to detail was truly unmatched and I felt like I was left with a brand new home. I also have two medium/large dogs, and I was impressed by the way they were able to treat those high traffic areas. If you're a pet owner, you know how it feels to be nervous about your pets making your home stink, and the Pet Odor treatment completely handled that. I almost forgot I had dogs running around my house after the cleaning lol. The team was also extremely efficient, and I look forward to my next cleaning. If you are looking for a great cleaning service, I cannot recommend Chores and Floors more.

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.

I had Uptown Sparkle come out to my home and was lucky to have Ai Wen as my cleaner. She was…read moreincredibly polite, professional, and right on time. She took such great care with everything, and my house looks absolutely amazing. You can tell she takes pride in her work. I'm so grateful for the quality and attention to detail -- I would absolutely recommend Uptown Sparkle (and especially Ai Wen!) to anyone looking for a reliable and thorough cleaning service.

From the owner: Uptown Sparkle – Charlotte’s Trusted Home and House Cleaning, Standard/Deep Cleans,Move In/Out Pros…read more Now offering 20% off for new customers! At Uptown Sparkle, we make it easy for Charlotte families and renters to enjoy a spotless home without the stress. We specialize in residential cleaning, home cleaning, house cleaning, deep cleaning and move-out cleaning across Charlotte and surrounding areas. Our team delivers reliable, detail-focused service with simple online booking, transparent pricing, and fast communication. Whether you need weekly home cleaning, a one-time deep clean, or a full move-out cleaning, Uptown Sparkle helps your space look its best. Why Charlotte chooses Uptown Sparkle: • Fast online booking • 100% satisfaction guarantee • Background-checked cleaners •Liability Insurance

i got my home professionally cleaned for the very first time today and it was so phenomonal! i was…read moreable to trust the ladies that came into my home to clean my house and care for it. they paid a lot of attention to small details that i wouldn't even know to clean. this will definitely help maintain my house easier. thank you camise !!

I will be using them for my monthly cleaning! Quick to respond, quick to do the job, and great…read moreprice!!! Love it. Thank you so much

The crew is very sweet but unfortunately, they did not do a great job at all. Very disappointing. I…read morepaid for a deep clean and I got a BROKEN item, uncleaned baseboards, (which they came back for to clean) our floors barely swept and definitely not mopped, shower head not cleaned, and more. Texted the owner after they left the second time to let her know I was not happy and did not get a response.

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

I have used Olya and her crew several times and I am always amazed! I feel so comfortable and…read moreconfident about the quality of work and the integrity of the team. I will recommend to my friends and will continue to use them!

I wanted to extend a huge THANK YOU to Lucy and her staff for their wonderful work. Superior…read moreservice began from my first online inquiry which was answered within 15 minutes. Unlike other service providers, Lucy went beyond asking my home's square footage and general state of cleanliness. She visited my home (on the same day) to walk the rooms and get a true understanding of the scope of work and my specific desires. The quote given was very reasonable and we chose to move forward with an initial deep clean. Our home was tidy, but our previous (nationally franchised) maid service seemed to be getting less thorough with each session so the deep clean gave us peace of mind and a great reset. Lucy was wonderful with scheduling us for a time that worked for my family, and we appreciated her flexibility! Yesterday was our deep clean and OH BOY did her team go above and beyond. Lucy and her associate arrived on-time, fully stocked with cleaning products, and great spirits. They spent over five hours in my home scrubbing things until they sparkled. They cleaned items never touched by my old service including ceiling fans and under the couches. Additionally, they were able to remove stains on my walls that I had given up on. The kitchen and 2 1/2 bathrooms have never looked better! Sinks and appliances look brand new despite being almost ten years old. We are very grateful for Lucy and have already set up to be recurring customers. I cannot recommend them highly enough. Give her a chance and skip the national franchises. I promise you, you won't be disappointed!

These ladies did a WONDERFUL job and went above and beyond what I was even hoping for our house…read more She responded quickly and they cleaned every crevice of this house. Very professional and 10/10 recommend!

I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

The best!! We are new to Charlotte and had another person cleaning our home, but they did not get…read morethe job done. Franchely and her mom are the best! Prompt fast, and reliable! True lifesavers for me and my family.