We LOVE this groomer - prices are right, service is above and beyond! We love being able to text to…read morebook. They're so friendly when picking up and dropping off and the boys look great - even our grumpy senior with a double coat.

I was very happy with the grooming of my pet. The groomers are very professional and friendly…read more Unfortunately, I won't be able to return because the service is too expensive.

I used spawology twice before and they did a fine job with my two goldens. I even sent friends to…read morethem. But recently, (tho as I read other one star reviews... this seems to be a trend for years with Luke), the owner, seems to have forgotten business etiquette and professionalism. He is incredibly rude, narcissistic, and threatening. I now question why my dogs were so scared of going there, maybe it wasn't just the blow dryers..... I'd be scared to refer anyone to this business at this point after reading others recent reviews. I made an appointment for my two goldens months in advance knowing my pregnancy due date and baby on the way and wanted them fresh before her arrival. I always happily pay extra during services for them to not be kenneled as they are little chickens and get stressed in a kennel. Spawology cancelled on me twice via text message, never bothered to call as a business owner a never seemed very apologetic. Cancelled on me twice and then told me my goldens were difficult. I had to call myself To get them rescheduled after the first cancellation, because The business never followed up with me. I Do not recommend this business due to lack of communication, zero professionalism, and adaptability especially if you're in a time crunch. They do Not seem to be able to handle dogs with any special grooming needs, tho their website will portray that they do. You would think after cancelling on me the previous week for a Different reason, maybe he would share the love and cancel another appointment in order to accommodate, especially as I was very understanding the first cancellation. They must be very understaffed as well and unable to accommodate the appointments they take on. It also appears he has zero accountability or willingness to take constructive criticism of his business. Happy to give my hundreds of dollars it costs for grooming to another more appreciative, adaptable business.

This is the most unprofessional group I have ever encountered in the grooming business. There is…read moreabsolutely no compassion, grace, or respect from this group toward the human counterpart of their clients and yet they expect their clients (both human and pet) to provide that to them. Based on other's reviews, it's clear they are this way with regularly. Watch out for gaslighting! My niece and I had appointments for our two dogs on the same day at the same time (a few years ago). My niece got there first and told them that I had an emergency to deal with (I was caring for my 86 y/o Mom at the time) and I would be a few minutes late. When I walked in 10 minutes later, they refused me. They didn't have my dogs spot filled, they just refused. And to make matters worse, they had a sign that said "walk-ins" welcome. Why couldn't he just be considered a walk in at that time? They just flat out refused so I found another salon to go to that I love. My niece continued until recently when she showed up for her appointment and found it had been cancelled and her spot filled. Their reason was because she didn't press "C" to confirm her appointment. She explained to them that she didn't see the text message because she JUST had a baby the week before. It was an innocent oversight. As a regular customer there, they knew her and a simple follow-up phone call would have rectified the situation. Instead, when she called to apologize they just treated her like shit and were very rude to her. They told her they don't want customers that don't respect their time and services. What about respecting their customers time? What about respecting their customers period? It's not a privilege to be part of Spawology because they don't care and don't know how to cultivate relationships. They are short, mouthy, and negative (taken from their own words toward another reviewer). Good luck if you choose to go there!

I have been taking my 2 dogs to Furry Friends since we moved to Denver 3 years ago...They do a…read morewonderful job and such a friendly group of groomers who really want to make sure your happy with their work.. ..Highly recommend...

Very rude on the phone - missed calls from them one day and wasn't able to call back during…read morebusiness hours. Received another call the next day and got a very snarky remark. I wouldn't go here based on the lack of customer service. I'd rather go somewhere where people are more understanding.

Staff is great, super friendly. They have groomed Charlie 2 times now. He's a 10 year old,117…read morelbs. German Shepard. He had a lot of changes as of recently. They have been super patient, kind and loving. He looks so handsome. Thank you so much for your hard work.

The experience was AWFUL!!!! The manager/owner was abusive with my dog and VERY unprofessional. She…read morewas using cuss words because my dog tried to bite her after she clipped his quick TWICE!! THEN has the nerve to say I owe her money. DO NOT COME HERE!!!! WORST experience ever!! Hopefully they won't be around very long with Customer Service like that I highly doubt it

Love the self-serve dog washing rooms. Love the tiered…read morepricing options and that the rooms are private. Felt like I was well equipped because I watched a few dog groomer videos beforehand so recommend doing a little research before jumping in. Some items to figure out in advance: How to coax your dog into washing station and how they will exit SAFELY! How to properly wash a dog. How to use the air dryer and not traumatize your dog.

Friendly staff and not bad pricing. My dog needed a groom... bad! So I saw this place on yelp and…read moredecided to bring her. Wasn't aware it was in a pet supply store but that was a plus. I was able to get some specialized treats for my pupper. The groom only took about 1 1/2 hours. They did a great job and she look amazing. Highly recommend and I would come back.

Unfortunately the business has really changed in the last few months and I would no longer…read morerecommend. It started with an unannounced change in acceptable forms of payment which was only made clear upon picking up my pup (no more credit cards). Then it was an unannounced change in costs for services, again, also found out after services were rendered. I called and made an appointment, showed up for the appointment today, and I was told "we don't have an appointment in the system and we're fully booked today." No attempt to right the wrong. 3 egregious issues and no change in how they treat their customers. Proceed at your own peril.

I have been bringing my two Australian cattle dogs here for several years now. Aliyah is the best…read moreand she has a special bond with my girl cattle dog who can be nippy at times, but is extremely loving towards Aliyah.

our dog always looks so great after getting groomed here! Morgan was so nice and it seems like our…read moredog is very well taken care of while at tangled tails. They do his nails, teeth, and everything and looks great. we will continue to go to Tangled Tails for our go to groomers!

I take both my shuhtzus here to get groomed and am incredibly pleased every time! My boys are tough…read moreto groom and can be nippy and these folks are always so patient and they never charge extra if a dog takes a little extra work lol (like other groomers in the denver area). I appreciate their flexibility, availability, and their kindness every time I take my boys. They truly treat them like their own. I also appreciate their handling of my cautious boy, Cooper. He can be tough and they always take their time with him. I highly recommend this place.

The staff is wonderful! They're a hole-in-the-wall place on 20th and Youngfield in Applewood area…read more Took a bit to find since signs weren't in clear view. But I'm very pleased with them. 5 stars for sure. Did so much better than petsmart where they aren't doing mail trims due to short staff so I'm glad I found Pawsitively clean. Great prices too. I'll be back with my pup.

I am beyond happy with the services provided here. This was my mini Goldendoodle's first grooming…read moreexperience and it could not have gone better! Ernie had a great time and he looks amazing. You can tell each person at this groomer truly loves dogs and loves what they do. I cannot recommend them enough!!

Julie groomed my previous Yorkie for years and always did an excellent job and took such good care…read moreof my nervous little Abby. Now I bring my 2 new puppy mill rescues to her, a Yorkie/Maltese mix and a Cavapoo. My Cavapoo is frightened of everything and Julie takes her time with her to help her feel more comfortable. My Morkie is a little sassy and Julie does such a good job with her as well. They always look fabulous! One of the most important things to me when I originally started with Julie, is that she grooms one dog at a time so your dog isn't sitting around in a cage for hours waiting their turn. Even though I have moved further away, it's worth the drive!

I have been going to FF and, more specifically, Julie Rosa (the owner) for over 4 years now. She is…read morewonderful along with her staff. Her place is always clean. Staff is always friendly. I trust her with my two boys (6 yr old toy poodles) wholeheartedly! Whenever I go there, I know they are in good hands which makes their experience and mine less stressful. I love Julie and her staff! I highly recommend this establishment.

Been bringing my most beloved Colorado mountain dog to joel for several years now and am always…read moresoooo happy everytime he goes for his grooming! Joel definitely knows what he's doing and does it well and in a very time efficient manner:) another thing I love is that he doesn't put them in kennels with the big loud dryers which are super scary for dogs! He does everything by hand:) I hope he never retires because I don't think we would ever find another like him!

Joel, thanks for my awesome holiday spa treatment and all the amazing toys and treats you gave me…read morefor Christmas!! I feel so handsome! Hugs Groody