What an asshole. Came to deal with a family property on short notice. Called the number on the…read moreservice tag to ask a question to make sure I didn't mess up the pool. Guy was a complete jerk for no reason.

Called Azur Pool Service after reading some of the great recommendations. I have a pool that needed…read morea startup immediately. Azur responded in the same day and also returned after the weekend to replace the filter. Outstanding service!! My pool water looks incredible. I'm not sure what they used but it also smells great. Reliable, trustworthy and responsive.

Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

HORRIBLE SERVICE, after talking to owner of Pool Troopers and thought we would work things out,…read morenever heard from them again. Pool Troopers destroyed my Salt System from lack of maintenance on their part and is not willingly to compensate me.

Got off to a slow start. Filter is old and parts needed to be replaced. Will and Richard found the…read morereplacement part in Orlando. They went above and beyond. I would recommend pool troopers !

Last Sunday I spoke to Darren regarding my need for a new pool chlorinator. I was given a…read morereasonable price. Joe came out today and replaced it for me. He was very knowledgeable and gave me great tips on pool care. He set up my equipment and instructed me on how to keep it running optimally. I would definitely recommend Aqua Masters Pool Services to anyone in need of their services. Thank you guys for being responsive, timely and doing an awesome Job. Thank you again!

Darren is amazing. Very responsive with fair pricing and always pleasant. They converted our pool…read moreto a salt system and raised our pump. I won't use anyone else. Highly recommended.

This company is absolutely as good as it gets! I am not proud of it, but, I am not the easiest…read morecustomer to get along with. The folks at Pool Troppers have always been up for challenge. They have gone so far above and beyond for me so many times it is hard to narrow done specific examples. My pool and equipment are old and I'm cheap- it's a terrible combination. I have been so very fortunate. Ludwig, Orlando and Kenneth have saved the day for me-with a smile-more than once! You can also be this fortunate give them a call quickly and set up scheduled service. You won't regret it.

We were loyal POOL Troopers customers for over five years -- year-round service -- and genuinely…read moreloved our experience for most of that time. Our previous technician was exceptional: professional, kind, and even brought treats and tennis balls for our dogs. We called the company more than once just to praise him. That's the kind of customer relationship that earns long-term loyalty. Unfortunately, the past few months marked a sharp decline. A recent fill-in technician was at our home for 21 minutes -- and our cameras showed she spent at least 5 of those sitting in her car. She left debris in the pool and a pool noodle blocking the drain. When we called to report it, we were told an area manager would follow up. He did call -- but the conversation felt combative from the start. He led with GPS data as though we were disputing the visit rather than the quality of it, made excuses for the drain issue, and left us feeling like we were the problem. That's not how you speak to a five-year customer raising a legitimate concern. This week our pool pump stopped working. We called POOL Troopers and were told there's a $150 diagnostic fee -- non-refundable, even if they perform the repair. My husband noted that had never been the policy in our experience and asked to speak with a supervisor. We were told the same area manager would call us back. We called another company instead. They offered a free estimate and came the same day. We're canceling our service. Not over one bad visit -- but because the response to that visit showed us that the company we trusted for five years no longer values the customers who stayed with them. That's a shame, because the people who made us loyal in the first place genuinely deserved better representation.

We became unable to take care of our pool. We had never used a pool service, other than water…read moretesting. I was reluctant to call, not sure of the customer service I'd receive, the pricing, the quality of service provided by the technicians. From the first call to ask questions and then to set up an initial vist; I was so happy that I made this phone call. My questions were answered patiently and politely and my concerns were addressed. The fees and charges were explained beforehand and the needed services were explained. My pool was very green, to the point I thought we would have to drain the water. We didn't have to. Our pool is clear and beautiful! I wish I would have taken before and after pictures. I am so glad I made this phone call. You won't be disappointed! All staff are awesome! Thank you!

From the owner: Dive into hassle-free pool ownership with Pool Troopers, your premier full-service pool maintenance…read moresolution. Say goodbye to the days of DIY pool care - we've got you covered. Our dedicated team is committed to providing you and your family with the ultimate backyard freedom. Plus, count on us for all your pool repair needs. Choose Pool Troopers and make a splash in stress-free pool living!

Waterboyz Pool Service, Vinny, has been taking care of my pool in Seminole for several years now…read more Consistent and thorough. He is like clockwork and spends the time it takes to keep my water perfect. They test the water every time and add salt when needed. I have never had any issues and would highly recommend them. Not sure if they are taking new accounts. They are not the cheapest, but worth what they charge.

I live out of state and made a couple calls to get help installing a pool filter in a rental…read moreproperty. Even though we are not in the service area the gentleman provided us with a lot of helpful information. Thank you!

I can't say enough good things about ETHSNS POOL CARE…read more Ethan is prompt, knowledgeable and goes above& beyond. We have had several other companies since we bought our house , and none of them came anywhere close. We are beyond pleased with the level of service & professionalism Ethan radiates. Its so nice to see such a motivated hard working young man building a name for himself-keep it up Ethan & you will go far. Thank you for keeping our pool crystal clear

Before and after photos. Quick, efficient and great pricing. Utilized for one service, but have…read morebeen so impressed, will be using Ethan's services, as he he's very knowledgeable and you don't feel like you're getting ripped off.