This company only cares for revenue. I get that it's a mutual agreement however, the staff is…read moreunprofessional, a few phone calls with Mike shows that. They are unable to accommodate to a set hour or a time frame as MOST companies do and then refuse to knock on the door instead demand access to the gate or yard as they have too many clients and it's inconvenient for them. As someone who values my privacy and time, this is not the company you should hire.

We have used this company for a year and had excellent results. We had our pool refinished and had…read more terrible issues with Algae and our pool was green :-( because the pool refinishing company dropped the ball. We call Bay Area Pool Tech and Nathan arrived at our house and said "this is my specialty and I will make this look clear" and he did!!! He came back 3 days in a row, just like he said he would. He really gave me confidence in him and his company. I highly recommend Bay Area Pool Tech Inc and was referred by a friend and will continue to spread the word on what a great company it is. Thanks

Used them 10 years ago to resurface our pool and they did a great job! So we called them yesterday…read morebecause our pool pump had a problem and some of the jets in our spa were not working! They came out early today and fixed everything in just hours! Courteous, professional and efficient!

Premier Pools did a fantastic job updating my 1990's pool! Patrick was very helpful guiding me…read morethrough the process & the myriad choices of plaster & tile choices while staying within my budget. The craftsmanship & attention to detail of the plaster & tile work truly impressed me! I've already recommended them to all of my neighbors & clients. I'm so happy that I decided to go with Premier Pools--my pool looks beautiful!

Yes, although we did ask you to investigate the issue which y'all accomplished we never asked for…read morepavers to be messed with especially when the leak was coming near the pump not the physical pool. Now we are stuck in the middle cause neither companies you or the irrigation company want to admit fault. We tried asking for an estimate but after speaking with Nikki she never answered our question about estimate.

If I could give them a zero star I would!!!! We paid $165/mo and our pool was perfect until we…read morehired Aqua Service Pool Service. Our pool became green and cloudy CONSISTENTLY. I husband got an ear infection and had to go to the dr for meds and this was a result of ALLLLL THE CHEMICALS they constantly put in our pool. Bryan, the Dir of Ops came out a few times himself and admitted to us that they put too many phosphates in our pool and it damaged our filter so they replaced it. The rept they give you ea week shows our CYA levels at '100' and it should be at 30-50 ppm!!! Because it's so high is the reason we get a lot of algae. Their report from this week also says they put in 3 chlorine tabs in our floater, and we have the box of chlorine tabs avail for their use and ours and I checked the floater the day aft they were here and it was 'empty' so no tabs were in there as they indicated on the report!!! Bryan cancelled our svc this week and blamed us for the condition of our pool water! What a joke!!!!! He said we turn off our jets 'regularly on the weekends' which is NOT true. Our svc in on Tuesdays and Bryan 'rarely' had to come to our home on a weekend!!!! So to say this is ridiculous. I told him that because we have a 'revolving door' of technicians and that they are the ones who set the timer for the jets, that when (which is rare) he is here on a weekend, if he comes early and the jets are not on is because his tech did not set the timer properly. I told him often, on any day, at 9:30 am the jets are still not on so I turn them on manually and they eventually go off on their own later in the eve and the next day I begin the same process of having to turn them on manually. Bryan also blamed our dog for being in the pool and creating the condtiion of our pool. Again, bullshit!! Our dog is a small 12 lb dog and is rarely in the pool. He goes about 4 feet in and then is directed to the stairs to exit. He only goes in the pool when my husband is in the pool. I don't go in the pool, rarely and my husband only once in a while. We were also told by our tech that there is constantly stuff floating n the air like pollen that does this to the pool. Not true. We have neighbors and their pool is perfect so the stuff in the air is not hurting their pool. Aqua, accept the blame for what you did to our pool and know that the review I am writing is one of many reviews of its kind written by others about your company.

It's unfortunate I'm updating my review but over the last few months, we had to switch pool service…read morefolks. It's pollen season so pollen has entered the pool cage and into the bottom of the pool. So why was there pollen at the bottom of the pool after the cleaning? There's stains at the bottom of the pool from the pollen. As a "partner", why wouldn't Aquaserv offer a solution into this? Why does calcium still appear 3 months later after I was told it would take a few weeks to get the balance correct? This is enough for me to move on. While I would reach out to Bryan for these issues and others, he'd get back to me but not address other questions I asked him. There shouldn't be this much follow up when you hire a company to do their job.

I recently worked with Carter Pools to bring my dream backyard oasis to life, and I must say, the…read moreexperience was nothing short of exceptional. From start to finish, their professionalism, attention to detail, and commitment to customer satisfaction were truly impressive. Their pricing is great too! Without a doubt, go with Carter Pools over any other company if you're considering building a pool in the Tampa area. We'd like to thank everyone on their team, especially Jereme, Katie and Jamie who helped us throughout the process. This was our first pool build, so we had lots of questions, and they were very responsive and always approachable, helping us understand our design options and the whole pool building process, even post-construction support too. This level of craftmanship, attention to detail, responsiveness, reliability, and customer care is truly rare and greatly appreciated. We LOVE our pool and our new backyard oasis, thank you Carter Pools!

Make sure you dot your i's and cross your t's. My son had a crack in his beam which in turn cracked…read more3 of his coping tiles and for what ever reason loosened the next 30 next to these. He had the owner out to look at the problem and he said " this is a common problem here". He blamed the problem solely on him by saying the water was above the skimmer which in turn caused the mortar to disintegrate and left us with what we have now. After demolition of the coping is when we realized the beam cracking was the real culprit here not a pool having too much water which I thought seemed strange being a pool is meant to hold water, it is it's only job. My biggest problem with him is the fact that he was quick to blame before looking into this further. So as it turns out we are financially responsible for the repairs and he just walks away. This is way too big of a problem with contractors in this world today. Just please use this info in your search for your contractor and have documentation in writing as to what you expect from this experience years after the project is complete. Hope this is of help to someone.

Natural Springs Pools just finished our new pool and spa and we could not be more pleased. From…read morestart to finish the process was a enjoyable and they delivered exactly what we were expecting. Our salesperson Glen first met us at our house and helped us plan a pool that would fit into our small yard. Then there was plenty of options to choose from in their showroom, and he provided us with excellent advice on the finishes and choices. Once the project got underway, there were no unpleasant surprises, and Robert the project manager became our contact. Robert operates at a next level of excellence that made everything run smoothly and seamlessly. While scheduling every step of the pool construction he kept us in the loop and was very accommodating to our requests to integrate multiple other projects into the timeline (generator and tiki hut) so that other companies had access to the yard at important moments, such as after the pool was "shot" but before the pavers went down etc. All of the contractors involved (electric, plumbing, digging, concrete, paving etc.) were professional, polite and knowledgeable and did excellent work. Jimmy, , the other Jimmy, and Travis wrapped things up with us in the final days, and again they were knowledgeable, professional and polite. This is the second time we have installed a pool from scratch (previously we did one in New Mexico), so we had a previous experience to compare this to. Natural Springs Pools was notably faster, more detailed, and more organized than our previous NM experience. We are thrilled with the final result and happy to recommend them!

Natural Springs did an amazing job! This was our second project with Natural Springs. And I would…read moredefinitely do it again. We use them 10 years ago on our old house. And we just finished a pool and spa with them on our new home. Louis in sales was easy to work with. The project manager and support staff kept me informed of everything that was going on. I would highly recommend them!

My wife and I are absolutely thrilled with Flagstone Pools, from the elegant design, to the easy…read moreprocess, and especially our gorgeous pool. Flagstone Pools is the perfect size for a pool contractor. They are big enough to have the resources and expertise to build a state of the art pool, yet small enough that you get personalized service. The design process was surprisingly easy, and Kim walks you through the paperwork. On site, you deal directly with the owners, Scott, and his son Jake, both of whom respond quickly to texts/emails and are easy to talk to in person. They oversee the whole process from start to finish. About halfway through the project, I had a long list of details that I wanted to discuss with them. I felt I was being a little too picky, but they said, "Please, we want to hear about everything - our goal is to build your dream pool". They addressed every last detail and indeed, we now have our dream pool that exceeded our expectations! They told us they would complete the pool in 6 to 8 weeks after they got the permit and all of our friends said it would never happen. Well, 6 weeks and 2 days after they started, we had water in the pool. I was pleasantly surprised when Scott personally came to the house time and time again even after the pool was completed to make sure the chemicals in the pool were at the right level, and stayed at the right level. With Flagstone Pools you get personal service, attention to detail, a beautiful design, and a quality pool for a fair price. Contact Flagstone Pools and you can have your own dream pool!

This is a follow up review. I gave this company a good review after renovating my pool area and…read moreresurface my pool and put new tiles. After a month or so, there is a build up of sand in the skimmer area which makes putting the basket impossible. We requested assistance on this matter last February 25, 2021 via text and we were assured its a 20 minute job. Every week we were assured somebody will come to fix it and after a month - still nobody came. Our text messages are now ignored. This company will just hope to get your money and will not help you on something of their own doing. Bring your business elsewhere. NOT WORTH IT.

Shredder's Pool Service is an amazing local company! My pool had turned purple due to a chemical…read moreimbalance, and my regular pool guy just told me to "wait it out." I started looking through Yelp to find a smaller, independent business that would actually take the time to fix it. Sure enough, Shredder's Pool Service came out, diagnosed the problem, and priced the job fairly. Peyton handled the situation with great care, and now my pool is back to normal. I highly recommend his company!