Called them for service. Uses answering service. They did not call back after 2 days.read more

Z has always been fantastic. Reliable, kind, and excellent quality work and an amazing value. So…read morehappy to have had chosen them several years ago. They're the only ones I'd ever recommend.

Darren is amazing. Very responsive with fair pricing and always pleasant. They converted our pool…read moreto a salt system and raised our pump. I won't use anyone else. Highly recommended.

I contacted aqua masters by mistake after Milton. My pool was flooded with bay water, sand and…read moredebris. I thought I was contacting someone local but my location put me in Tampa. Darren called me right away after the disaster. When I said he's too far, he said I can come there to you to help out. Darren and his crew drained our pool, cleaned it and acid washed it and we were ready to fill. He actually helped many of our neighbors on Manasota key. He was professional and responsive and fair. Thank you aqua masters, Darren and his crew. It's nice to have a company that cares and puts themselves out there during a crisis.

This company is absolutely as good as it gets! I am not proud of it, but, I am not the easiest…read morecustomer to get along with. The folks at Pool Troppers have always been up for challenge. They have gone so far above and beyond for me so many times it is hard to narrow done specific examples. My pool and equipment are old and I'm cheap- it's a terrible combination. I have been so very fortunate. Ludwig, Orlando and Kenneth have saved the day for me-with a smile-more than once! You can also be this fortunate give them a call quickly and set up scheduled service. You won't regret it.

I have been with bay area pools and pool troopers for over fifteen years. Have had complaints in…read morethe past, but they always addressed the problem. The last two years, their services went downhill. Called the other day and requested for the general manager to give me a call. He couldn't even show the courtesy of calling. Sent out the district manager who i've talked to before.The issue wasn't with him.It was with the overall service of the company. Very disappointed !! Would not recommend!! Over 15 years and treated dismissive.

Ethan, with Blue Wave Pool service has been providing outstanding services for our home for several…read moreyears. We were thrilled to find that he now offers custom pool care and cleaning. The level of service offered is unmatched. Maintaining a pool is a challenge given Florida rain and weather, but Blue Wave is able to achieve a sparkling result. Sure you can do it yourself, but pool care goes beyond a vacuum and brush. The chemical balance and water level all impact your end results and Blue Wave makes sure you are set up for success. If you are in need of pool service, you won't be satisfied unless you call Blue Wave first!!! It's a great value for a fair price and a professional service when service is so hard to find.

Very timely communication, showed up on time as expected and extremely professional. Highly…read morerecommend you trust them with your business!

UPDATE: 5 years post pool- install with this absolute NIGHTMARE of a company. We still deal with…read moreUNEVEN FOUNTAINS because they admitted to skimping out on plumbing and putting our deck jets on one plumbing line with one valve instead of 2, meaning the first fountain closest to the valve gets all the pressure and the second one is very noticeably lower in height because it gets less pressure. Our feet continue to get TORN UP in the pool because they sold us the pebble sheen but put in something MUCH COURSER which destroys everyone's feet. The bottom is SO SO ROUGH! Our concrete continues to be a huge issue and we will eventually have to have it redone or add a French drain because it is SO UNEVEN on one side that rain just sits and creates a complete mess! The roof they put in continues to leak like crazy as it did immediately after completion. People that come over to our home are appalled at the work of this company! I invite anyone and everyone over to see the complete CRAP work of this company! I am shocked they are still in business!

We had an amazing experience with Patio Pools. From the very beginning, the attention to detail was…read moregreat. Nancy spent a lot of time assisting with the design, which was complicated at times, but she stuck with us through multiple changes. Despite a slight delay with our paver delivery, the entire construction project moved swiftly. Patio's foremen were here to check on us throughout the process and answer and questions. Once the pool was filled, JP from Carefree spent an hour explaining everything we needed to know about our system and maintenance. We went with Patio because our neighbor recommended the company, and I would recommend Patio to the next family looking to build a pool. Here is a photo of my daughter helping us fill it!

We've been using Swimly for a while now and have been really happy with them. Eve is consistent,…read moreshow ups when she says she will, and does a thorough job each visit. Our pool stays clean and balanced, and if there's ever an issue, she points it out right away instead of letting it turn into a bigger problem. Definitely recommend if you want a reliable pool service without the headache. :)

Amazing service!! Eve takes the time with her customers to make sure they are happy with…read moreeverything.

Its like most companies that want to be successful and grow, realize not to abuse their very own…read morefaithful customers. Its like this guy thinks he 'owns' you. He has some fettish about ordering people around and exactly when 'you will do what'. And I'm not referring to paying on time any normal thing that could be truly legit, objectionable, to a normal owner. Customers are not children and the arrogant attitudes going on with this owner is the oddest thing I've seen in business, in a few decades. And I've worked with many many entities. Its like a chip on the shoulder, or way too many trigger buttons to kindly and peacefully work with the public.

We had visited a local recommended pool supplier about putting in a handrail for our inground pool…read more They said we could not put in a desired stainless steel hand rail since it was not a new installation. We did not like the plastic, cheap looking solutions they offered and the price was very high. We decided to look around and went to Pinch-A-Penny in Lutz, FL for something else but asked if they could help us find what we were looking for. They the exact model we were looking for and said they had an installer. The price was very reasonable so we bought the hand rail and I called Michael's to schedule the install. They quickly gave me a date a few days out. The tech's sent me a text to let me know they were on there way and I had the part ready for them when they arrived. They took the time to listen to my thoughts on the install and they had some very good recommendations on where to install. I was told they would tell me what type of escutcheons to purchase for the install but they had anticipated what I needed and had it with them. This saved me a trip to pick some up. They had to drill two holes in my pool deck and they did a good job limiting the dust and cleaned up after they cemented the handrail in place. While there, they took a look at a pool light issue and were able to quickly determine the problem and took the time to educate me on how the system works. I would not hesitate to call them for any pool issues in the future.

Red Rhino holds their employees to the highest standards I've ever seen in a company. To say I'm…read moreimpressed is a strong understatement. Over the past several years I've consistently worked with people and companies who severely lack attention to detail, fail to communicate properly and almost always fall short of expectations. My faith in company professionalism was tarnished - until now. We hired Red Rhino to detect a leak in our high end pool built by a luxury pool builder in the area. The leak was suspected due to the need for high chemical use and a more than double water bill. From the first phone call to the final follow-up call, Red Rhino far exceeded my expectations. Because of the complicated jet system in our spa, the leak took many visits to detect. Several hours were spent and several different men worked on it tirelessly, even into the evening hours regardless of the cold temperature. They always kept the screen door closed as I asked so our small dog wouldn't escape. Our dog loves to put the ball and in the pool and have humans fetch it out. Each man working on our spa would even get the ball for her! In a situation like this, with multiple different people I would absolutely have expected a break down in communication where someone would end up leaving the door open or not know where the person before them left off or something else to go wrong. Their communication and attention to detail is second to none. They have an app they use to track EVERY detail of each visit. One of them even showed me their side of the app where they can see notes left by each person. They continuously documented details such as "be sure to leave the screen door closed for the dog" and even mentioned her name and behavior. Each and every person who worked on this job was 1000% professional, very personable, incredibly kind, thoughtful and even apologetic for the length of time it was taking to locate the leaks. They took the time to show me the leaks when they found them and explained all the details. They also took clear, specific photos and underwater video of the leaks which can be seen at any time on the customer portal. They documented everything and we have access to all of it. Just when I thought they couldn't get any better, they discounted the cost of the repairs because of how long it took them to find the leaks in the first place. It's uncommon for them to take more than one, maybe two visits to locate a leak and since mine took many days, they didn't feel it was the right thing to do to charge us the full cost even when we expressed it wasn't their fault. If I could give Red Rhino 50 stars, I would. I hope we don't have any future leaks but if we do, we would hire them again without hesitation. I simply can't recommend them enough! Every company across any industry could and should learn from Red Rhino's integrity, professionalism and work ethic. They set the bar and every company should strive to meet that bar!

I recently had Red Rhino inspect and repair the pool at a home I just purchased. They were great!…read more professional, thorough and worked hard all day to replace a skimmer and repair a pool leak for me. being a new pool owner, I welcomed being walked through the process before, during and after the repair. The technician, Armando, even called back later to make sure I had gotten the system working well after refilling the pool and following his instructions. I highly recommend them!