J&J Pools are by far the most honest and dependable pool company around. I have compared their…read moreprices and work with other pool companies. They try their best and give you great advice for preventing other problems. They have always been on time and do impeccable work. I had a liner put in this summer. It fitted perfectly. The value for my money was the best. Each worker that was here showed respect, excellent work habits and pride in what they were doing. This type of workmanship is hard to find. I would highly recommend them above others. Frank Glew, Kigchener

Great Service, when the "pool Guy" missed 3 appointments i contacted J&J and with a technician in…read morethe area he dropped by same day and helped solve my problems. They know their stuff and will continue to get my business going forward. Should be your first call when it comes to pool service

I've been using Poolmaster to maintain my pool weekly for the past 2 years. Talon has been great…read moreand all of the staff I've met have been professional and very friendly. They take the time to answer any questions I might have, and I haven't had any issues with my pool at all since they started servicing it. Highly recommend!

They fixed my Polaris for $130 and the wheel has come off twice in the last week. I don't think it…read morewas a good repair. They are busy and look disorganized. Pool supplies everywhere.

Tom and Tom arrived at my house with all the equipment needed to open my pool for the year. They…read morewere straightforward and intricate with each step. I really appreciate how they walked me through each step so I knew what was going on. I will be sure to use them again for closing at the end of the swimming season. The quality of work was top notch for the price I paid. Tom and Tom were actually charged me less than what was quoted because the pool was clear when they removed the winter cover so no extra steps to vacuum. I appreciate the great job done on my pool to get it open for the year. Thank you.

Wny pool service did an outstanding job opening our pool. We would definitely recommend them for…read moreany pool service

Bob Armstrong was hired to repair my hot tub. Shaking my hand stating that he could fix my hot…read moretub and after 6 months of back and forth, Bob took a total of $3000.00 of my money without completing the job. No longer answered phone calls, and essentially ghosted the job. I would not consider hiring a thief. if you cannot fix the hot tub, at least have the courtesy to tel your paying customer instead of being a you know what and no longer respond to calls. $3000.00 of hard earned money gone. thanks for nothing.

From the owner: It's that time of year again! The JPJ Pool & Spa team is thrilled to announce that we are offering…read more15% off for first time customers! Whether you're in need of pool openings/closings, liner replacement, or full renovations, we've got you covered. Experience the ultimate pool enjoyment with our top-notch pool opening/closing services, delivered by our team of trained professionals. And here's a special treat: Order a new liner, and your pool opening is on us! That's right, we'll take care of everything to ensure your pool is ready for endless family fun. At JPJ Pool & Spa, we're your one-stop destination for all things swimming pool & spa related. From sales to service, installation to weekly maintenance, we've got the expertise and industry-leading products to meet your needs. Plus, prices are competitive. Don't miss out on making pool season the best one yet! Reach out to us today via call, text or by replying to this post to secure your preferred opening date or request a personalized quote. Let's make a splash together.

In October 2025 we had decided to sell our house and we wanted to ensure that every aspect of the…read morehouse was in great condition. Pool Solutions came out and checked the pool, made recommendations, and followed through, completing the repairs on time doing a great job. I would recommend Pool Solutions to anybody!

Sorry it took so long just want to thanks the 3 men you sent to open our pool at 34 pinedale dr…read morethey where the best we ever had very polite never got frusterated told us everything about our pool if i had to rate these dudes it would be a plus 10 thk you for everything larry awalt

Stay away from this company if you want to do some professional work at your pool…read more Hired this guy to do a pool depth reduction and install new liner at my house. During the work there were some unconventional situations, but we moved along as we were promised our pool and work would be properly finished by the promised date. The pool floor was meant to be fully smooth, ready for the new liner. These guys seemed to have never used any sort of professional equipment or materials used for concrete work, and the concrete job was really manual and didn't look smooth. After installing the liner, the job seemed finished and they did it by the promised date, but there were a few things pending to be done. Before we made our last payment, we discussed them and Dan promised he would finish them within one or two weeks. He never showed up again. Within a few days after our last payment, we realized the pool floor had several pointy spots on the new liner, like having small stones underneath, which could be bad for the liner. When we asked them to please take a look at it, he ghosted us until now. He seemed to be very kind before we made the final payment. The pool job is not right, as the liner is in high risk having these several pointy spots underneath. They left concrete patches on my driveway They left spots and stains with concrete on the pool walls, which they never removed or cleaned. They damaged the grass on mi front yard, despite the fact that we told them not to put the gravel on top of the grass. They damaged our patio stone work, and promised they would come to fix it within one or two weeks. Never happened and it's more than a month already. Debris and other pieces of equipment were left at the house for additional days. They even left the debris from the old diving board which we discussed when we got a quote. Dan claimed he never included that in the price. So he left the debris there. He charged more than additional $1000 in fees beyond our original quote for things that were "not included" and credit card payment fees, which were never mentioned. We accepted as we had a tight timeline, but always trusted he would finish the job in the right manner. He didn't. BEWARE: They also operate as Hugo Pools and Hardscapes.

Beware. In September we hired them to do minor construction on our pool and install a new pool…read moreliner. I signed a contract and I paid upfront to get a small discount on the job. They started the work and then disappeared. This company left with $10K of our families hard earned money, damage to our back yard and pool, and we were devastated. Repairs to the damage done to our backyard and pool and re ordering the liner cost us another $16K on top of the $10K we lost. (Shout out to Creative Organics and BT Pools for helping us fix this!) Are we at fault for not doing more research? Of course. Are we at fault for taking a discount on the project cost to pay this company upfront? Of course. We have learned a hard lesson. We have gone through lawyers, we have a small claims case, but the old saying "cant get blood from a stone" applies here. I just want to warn the community of this company and suggest to everyone to do their research thoroughly before hiring anyone. I have a special place in my heart for our community and naively I think everyone in our community is a good person. Most of us are, but not all.