Been a while since worked here no matter how far you go up the ladder when feeling like a hostile…read moreor racially divided environment there is no corporate number the way they treat the employees where do I start cna week ha was a joke no activities or parties w/2 pans of chicken for lord knows how many ppl the real party was given by a employee who does all activities out her pocket sometimes employees chip in on their own parties for the holidays not to mention she also pays out her pocket to give the best dining experience ever for the patients yet she can't get a raise which did I mention she pay for all this stuff with no budget or help from the higher up(not much) let's be fair the more money they save the bigger their bonus at the end of the end of the year they take anybody in just to fill beds and keep the numbers and if you got good insurance watch out they will keep you but O might I add release date patient kicked out their room to sit in common area in trash bags & pray someone come get you cause if not healed or insurance jacked or even after appeal you will sit there in the common area with nothing to do til someone come get you even the hospital don't throw ppl on the streets like animals 5 star they had to pay somebody cause dead roaches lay on the floor in hallways etc and poor maintenance guy he don't have much to work with at all he spray but yet they come back every Monday is hell cause they are in a panic about the state coming so the weak links take days off so they not compromised and all the fall guys left in the building don't let them fool you the nurse mgr is a LPN not RN who once told a worker who asked her to grab the wheelchair she is so hands off and don't care she looked and asked the 2 employees who me grab the wheelchair and they were both tied up @ the moment she will sit in her office walk around with her phone and not acknowledge when cna are gone off the floor lights going off she would rather have a worker do others job then have the ppl responsible for it leave off the floor and get missing did I mention she is scared of the employees to the fact other employees have told others how can someone hold a title that likes to harass employees that do their job many employees have left and never came back due to how she treat & talk she does not know how to treat the employees watched one lady leave and never come back because she wanted her to do a shower for the day before she frequently kept asking the patient about the shower because the patient decide she wanted it the next day she felt she was suppose to stop what she doing (leisure) and shower her which was super unfair but she didn't care she will watch you don't sit ever even to chart honey she will get you & activities I feel bad for her she has no budget and no help what is even sad they take her help to put on the floor and she left again with no help by herself so unfair have prn's but yet will short her things she want to do but not able to do at all the pay they don't pay for experience at all if you work here period better join the union they treat their animals at home better than they treat their people then lie to the new patients come you will have a single bed or you can eat like this etc lies lies and lies cause only reason food got half way decent is cause state do in the building anytime no single bed rooms unless you have a medical condition which many times cna's had to tell the patient not going to happen the portion of food given a 3yr old will probably throw the plate you can be the best worker no appreciation I have seen special diet needs not be met although administrator try her best on certain things to get things done not all the time but when the cats away the mice will play I can type for days on this place but this is satisfying for me cause the employees have no voice except certain ones are allowed to talk but if you express concern too much they will strip you then it turns into watching and goes on up they are super petty you can make any excuse necessary for this post but this is the truth and let's hope this is not swept under the rug like they do major issues such as nurse mgr mainly or any other higher up will single you out for your voiced concerns and any opinions not looking for nothing my mental was worth the leave when dealing be prayed up and guards up when working or putting your people in this place not looking for no response their is nothing can be said about this review it is based on facts this is what happen when no one can contact corporate and yes they will be wrecking their brains about this review who cares now you see how I felt when no one cared but yet the ones you are scared of you let get away with god knows what GOD BLESS & I'M always blessed and highly favored & it's ok if ignored I spoke for some of the ppl not all of them miss treated still there Have A Blessed Day

The beds are hard, it smells like urine in the hallways and it's hot in the room, we later found…read moreout that the air was off!!, the bathroom are dirty, the sink has spots on it. The nurses laughed at the person that was here (not naming the person for privacy) but they said they laughed at them because they had a language barrier between (the person only speaks Spanish). The care here sucks they haven't taken care of the person well. WOULD NOT RECOMMEND COMING HERE!!!!

Terrible place,don't feed people just junk food no protein food u don't know what it is wiil call…read moreoccupational health and make complaint.

I had the pleasure of staying at Palm Garden for about 2 weeks. I must say, I LOVED it there!…read moreEveryone there is a joy to meet! From those up front in Administration to the Housekeepers, EVERYONE does a lovely job of making you feel welcome! I was actually sad to leave Thank you to all of you for taking care of me and making my stay a most pleasurable experience!! Paula Cooper

I was hesitant about this place due to a few horrible reviews. But I'm quite pleased with the care…read moremy dear friend is receiving. Sure it needs updating, but it's clean, the nurses and staff are friendly.

Today is a very difficult day for me. I am writing to anyone who might one day have to take a loved…read moreone to this place where the lives of its residents do not matter at all. Unfortunately, the laws that should regulate these types of places--where no one is held accountable and no one guarantees the lives of their patients--are far too lenient in cases like the one I recently experienced. My husband is dead today, and I cannot even know why he died. Everything happened so fast that day; there was only one person there helping me and attending to him with great patience, who tried to help him until the very end. And I have to say, instead of thanking this person, the director decided to FIRE THEM; they were dismissed for being a good person. Nothing will bring his life back to me. To them, this is completely normal--that is how they made me feel on that terrible night of his death. There was no one there to help him in his emergency and pain. I made them aware of my concerns weeks in advance; they stopped assisting him, didn't even give him his medicine, and left his food there even knowing that they were neglecting him more and more each day until his final collapse on August 7th. I will never forget that terrible day in our lives. Because of this, I warn you all: patients survive there under constant risk. There are many pitiless people, and the staff only obeys protocols and rules out of fear of being fired, unless this HELL is sued and forced to close its doors, because there is no way in this life or any other that they can ever repay even 1% of the pain they cause to their patients and the family members who love them. Hoy es un dia muy dificil para mi. Le escribo a todo aquel que algun dia tenga que llevar a un ser querido a este lugar donde la vida de sus residentes no les importa para nada. Lastimosamente las leyes que deberian regular a este tipo de lugares en donde nadie responde por nada ni nadie garantiza la vida de sus pacientes son muy leves en casos como el que yo vivi recientemente. Mi esposo esta hoy muerto y ni siquiera puedo saber porque murio. Todo paso tan rapido ese dia, alli solo estaba una persona ayudandome y atendiendolo a el con mucha paciencia y trato hasta el final de ayudarlo. Y tengo que decirlo en lugar de agradecerle a esta persona su director decidio BOTARLO, lo despidieron por ser buena persona. Nada me devolvera su vida. Para ellos esto es muy natural, asi me lo dejaron saber esa noche terrible de su muerte. Alli no habia nadie para ayudarlo en su emergencia y su dolor, les hice saber mi preocupacion desde semanas antes, dejaron de asistirlo, ni medicinas. la comida se la dejaban alli aun sabiendo que a el lo fueron desatendiendo cada dia hasta llevarlo a su colapso final el dia 07 de Agosto, Jamas olvidare ese dia tan terrible de nuestras vidas. Por esto les advierto alli sobrevivien los pacientes con riesgo todo el tiempo. Mucha gente sin piedad, y el personal solo obedece los protocolos y reglas por temor a ser despedidos, a no ser que este INFIERNO sea demandado y obligado a cerrar sus puertas porque no hay manera alguna en esta vida ni en otra para que puedan retribuir al menos 1% del dolor que le causan a sus pacientes y a sus familiares que los aman

University Village no longer exists. It is under new ownership and has been renovated and…read morereinvented as Unisen Senior Living. I have lived here for nine years and I love it. Great apartments, excellent food (one meal a day is included in independent living monthly service fee), I have made many good friends, I no longer drive and love the activities on and off campus plus transportation to my medical appointments.

A horror show. My mother's was brought by ambulance to this facility after having to transfer for…read morecontinued COVID care. The ambulance people had to wait while they actually made the bed she was admitted to. TWO HOURS later, sick as a dog...not a SINGLE Nurse, CNA or staff member had been to see her. TWO HOURS she sat sick, and alone. We had to physically go confront them at 9:00PM to get staff to her. They took Her a sandwich. They did not change her out of her hospital gown- they did no medical care and did not even administer ANY of her meds that night nor the next morning.. NUMEROUS calls by numerous concerned family we're unanswered, and not one single call back. By the next morning my elderly mother was begging us to get her out of there and we called to let them know we were coming to remove her to please make the necessary arrangements. Once again FOUR hours worth of phone calls were unanswered and not a single call back. We literally had to show up at the place and threaten to call the sheriff. Unfortunately once we were able to get her out of the place we had to contact them to get an order for home health care which is where we brought her and the administrator of the facility told our Home Care Case Manager they C OULD write the order but THEY would NOT. Even after denying her basic medical/human care they refused to assist my mother in getting HOME HEALTH CARE! They said they COULD but they WOULDN'T.

Great rooms, but the clinical director sucks! After being tired of the program i stopped going to…read moregroups. And she went to my probation officer and had to nerve to go and tell her i was being disrespectful, disruptive and lots of stuff that was untrue. Terrible person to run a rehab

Wish I could give a no star to this facility!!! The first…read morecouple weeks seemed great, but then my fiancé calls me with concerns of his therapist , to be controlling. Handling things with no organization. Then she is gone for a week because she is "sick" but reaches out to us and doesn't sound sick at allllll! Also not to mention, why is she telling us such personal things he's spoken of in their sessions. Not very ethical and confidential, They don't give him another therapist. She doesn't update his release date , doesn't tend to him as a therapist. Over all she seemed unexperienced! Now this morning I get a phone call that they are accusing several patients of having thc in the facility. Drug tests were taken. Thennn patients walk into workers flipping their rooms upside down and going through personal belongings. They also have received harassment since such accusations were made so bad that my fiance no longer felt safe and decided to leave. He's very proud of how far he has come and didn't want to let the ending ruin his intentions for now and the future. Unprofessional money grabbing and disgusting place. Maybe if your employees weren't on their phones so much and actually paid attention to such delicate patients they'd know exactly who had such substance in the facility.

I am very pleased with the personalized service my mother received at Northdale Rehabilitation…read moreCenter. Her short term stay was our first experience at a rehabilitation center. Giovanni Punta was very professional. He collaborated with Sarah and the rest of the staff to make sure that all of mom's needs were met. She really enjoyed the physical therapy, dining, and activities. Her nurse, Tanda, was skillful, sweet and took great care of my her. The woman at the front desk was always very welcoming. I appreciate how everyone worked as a team to make sure that my mom's stay and transitions were pleasant.

Whatever you do not send your family member to this facility. They lack communication and are…read moreextremely short handed so your loved one can go without seeing a nurse or CNA for a long period of time. The doctor is well if that's what you want to call him does the bare minimum my family member started to get foot drop and I mentioned it to him he stated he would tell PT no one ever came by to resolve with a boot. A lot of times I would walk in and my family members water was on a table across the room or their clothes smelt bad. If they are nonverbal you will never know what is truly going on. I pushed the nurses button a few times and I would have to wait awhile before I saw anyone come in. Often times they will speak in another language in front of you which is extremely unprofessional but you can tell the staff is dissatisfied working here. I met one amazing CNA and wanted to give her recognition because sure she was great and still yet to hear back how to reach her. My family member left in an ambulance if that tells you anything and unfortunately passed away I wish I took them out of here sooner. Do me favor do your homework and send your loved ones to another facility I still have yet to hear back from Northdale and regret ever picking them to care for my loved one.

Been going to Sophros Recovery almost every Monday for ACA 12 Step meeting since it started back in…read moreJanuary. I am super grateful for this meeting, all the attendees and everyone that made this weekly meeting possible. Sophros is very welcoming and everyone I've met has been friendly. As soon as you walk in they'll show you where you can grab a soda, water or snack. They provided everyone in our step study a book to use. The facility is always super clean.

From the owner: We are dedicated to helping the residents of Tampa, FL, find a better way forward in life. Our team…read moreprovides personalized addiction treatment in a flexible outpatient setting. Here, clients start the path to a lifetime of healing by addressing the underlying causes of addiction and regaining control of their lives. One of the best things about Sophros Recovery is our ability to create a serene, welcoming setting where addiction treatment professionals, people struggling with addiction, and their dedicated loved ones can connect and heal.