Great rooms, but the clinical director sucks! After being tired of the program i stopped going to…read moregroups. And she went to my probation officer and had to nerve to go and tell her i was being disrespectful, disruptive and lots of stuff that was untrue. Terrible person to run a rehab

Wish I could give a no star to this facility!!! The first…read morecouple weeks seemed great, but then my fiancé calls me with concerns of his therapist , to be controlling. Handling things with no organization. Then she is gone for a week because she is "sick" but reaches out to us and doesn't sound sick at allllll! Also not to mention, why is she telling us such personal things he's spoken of in their sessions. Not very ethical and confidential, They don't give him another therapist. She doesn't update his release date , doesn't tend to him as a therapist. Over all she seemed unexperienced! Now this morning I get a phone call that they are accusing several patients of having thc in the facility. Drug tests were taken. Thennn patients walk into workers flipping their rooms upside down and going through personal belongings. They also have received harassment since such accusations were made so bad that my fiance no longer felt safe and decided to leave. He's very proud of how far he has come and didn't want to let the ending ruin his intentions for now and the future. Unprofessional money grabbing and disgusting place. Maybe if your employees weren't on their phones so much and actually paid attention to such delicate patients they'd know exactly who had such substance in the facility.

Great Dr. listens to you and gives great advice on top of helping you get your life back together…read morebeen seeing him since 2016 staff is great and is always there for you definitely recommended

From the owner: We are here to help you get your life back. read more

We would really like to thank everyone at "Clean Recovery Centers" They saved our son's life! And…read morewe are all truly grateful for your program! Our son had been in multiple treatment centers over the course of 12 years and never had any real success until he connected with your program. The program is truly unique and designed to be successful. We cannot thank Paulie enough for going above and beyond to watch over our son and help him stay committed to his sobriety... Thanks Again! We will forever be in your debt! Jerry & Janice Cipriano

Absolutely one of the worst recovery center's of all time. Heather Ecbert the site director…read moredisplay's a complete lack of care, accountability and a full comfortability with the beyond sub par care and treatment for the clients as she hides in her office the entire time and ignores the clients. This location is SEVERELY understaffed and COMPLETELY unprepared, unfit and too grossly disorganized to even treat nor care for the clients in any capacity. The medication received is not delivered on time and is very inconsistent. The therapists are overloaded to the point where you can't even get a single one on one session with them consistently per week with many clients going over 2-3 weeks without being able to meet and talk to the therapists despite many requests. The food served for lunch is many times too salty or poor quality to even eat. The homes have many broken/non functioning appliances including dishwashers, refrigerators and washing machines that do not work. I was literally told to come to the meetings with dirty clothes on as it has been 5 days and counting since the staff have provided laundry detergent. Almost all of the clients are missing/don't have basic hygiene products especially the women clients as the staff show no sign of care or urgency to resolve this. There is a disgraceful sense of comfortability at the upper management as they don't care whatsoever about the poor quality of care/conditions that the client's have to endure. The care and treatment is so poor that it's beyond injustice and beginning to step into illegal and fraudulent activity from this Tampa location. Some of the homes have black mold setting in the walls and are borderline unsafe to live in. The director and corporate representative's doesn't care whatsoever about these serious issues as they hide away in their offices without ever addressing the client's at all. The pure cowardice and comfortability with this sub par care/treatment of the clients from the upper management is not only APPALLING AND DISGUSTING but UNJUST AND CRUEL! No client should have subject themselves to humiliate and disgrace themselves by being pressured by the staff to come to meetings without being able to bathe themselves properly with clean towels and rags as well as forces to wear dirty clothes due to the lack of basic hygiene products. I DEEPLY AND HIGHLY BEG/SUGGEST ANYONE TO GO TO ANY OTHER RECOVERY CENTER! PLEASE TRY WHITE SANDS OR ANYTHING ELSE BESIDES CLEAN RECOVERY CENTER! The upper management will lie and try to con you into signing the intake paperwork just to deceive you and provide the worst quality of care and treatment while collecting every dime and penny from your insurance. IF YOU CARE ABOUT YOURSELF OR YOUR LOVED ONES PLEASE SEEK ANY OTHER RECOVERY CENTER/REHAB CENTER AS CLEAN RECOVERY CENTER (Tampa FL location) IS THE WORST POSSIBLE CENTER YOU CAN CHOOSE. PLEASE STAY SAFE AND LOVE YOURSELF AND/OR YOUR LOVED ONES ENOUGH TO FIND ANY OTHER RECOVERY CENTER. YOU DESERVE QUALITY SERVICE, TO BE TREATED PROPERLY AND CARED FOR BETTER THAN INMATE'S IN PRISON! GOD SPEED AND GOOD LUCK TO YOU ALL!

The entire team from the owners to the techs are outstanding, caring, and compassionate souls. They…read moreare truly concerned with saving lives, and helping people to live happy.

Horrible. He was late. Diagnosed me as an addict because I said I've smoked before. Tried to make…read moreme come off of my meds I've taken for years. This "dr" is using his position as a cash grab. Recommending 9 hours of outpatient therapy, which he is the only one to do it. This man gave me a 70 panel witnessed drug screen. Completely clean and STILL misdiagnosed me. He even wanted to give me a monthly injection to "stop cravings for opioids and alcoholism" which I don't use at all. I drink socially and he forced me to come up with a number per week etc. He has not found ONE PERSON safe to work as a nurse. It's all a cash grab. 750 for the eval, 500 for the drug screen and wanted 5500 dollars for treatment. I reported him to the medical board. He's had several disciplinary issues himself, had to relinquish his own license more than once for inappropriate patient conduct. If you are ever sent to the IPN just beware. They want money and they WILL find a way to make you pay. Awful place, not a good person. No empathy. Just money. Walk wide circles around him.

my 35 year old son, who has numerous disabilities was transfered here through a mental health…read moreclinic. when he arrived he called me to tell me they were very welcoming and made many promises to help, including his prescription medication and food, shelter, and clothing as well as helping him apply for food stamps, medicaid, and reinstating his social security payments. i was happy to hear this. it turned out to be a lie. the very next day, i was contacted by a worker from coalition recovery (who claimed they were medical technicians and mental health counselors in charge of my son's case) demanding i give them $97 or they would turn my son out onto the street. when i told them i didn't have that kind of money just laying around, they became enraged and threatened again to throw him out immediately. they told me he arrived without medication so they'd filled his prescription there and said i was responsible for payment. eventually they mentioned they were also inrecovery and were part of the program and not in charge of his case at all, well after i had answered sensitive health and mental health questions and discussed private details i would never had offered had i not believed them when they said they were in charge of his case and licensed professionals. i immediately ended the conversation and told them i would not share his history or private information with them and i would only share that with a licensed professional. the worker snapped "fine someone will call you back about this, then!" and hung up on me. shaken, i called coalition back to discuss this breach of privacy, the threats, and my concerns for my son's safety in their care. i spoke to Dylan Hollander, who identified himself as the clinical director at coalition recovery and he confirmed that they required 497 to allow my son to remain in their care because there was a copay and my son had given them authorization to contact me regarding payment. i again expalined that i do not have the $97 and that my son should not ever be simply discharged without any information, especially since he is disabled and at high-risk both physically and mentally and that the last two times this happened with other places, my son had to be hospitalized for days and given blood transfusions. Mr. Hollander said he would not discharge my son without providing an alternative placement in a secure program so his services and medications would not be disrupted but made it clear he intended to discharge my son as soon as humanly possible. He also informed me that my son was not told he would be discharged as that would upset him. And Mr. Hollander also promised to inform me of his progress in finding a new placement for my son. then the very next morning, my son called me and went on at length about how excited he was with the program, how happy and grateful he was to be in the program and what his therapist Melinda "Mindy" Carson promised for his treatment there. my heart sank. coalition recovery, far from preparing my son for transfer in a professional and non-damaging way, had seen fit to literally LIE to him and promise treatment without intending to EVER deliver those promises. this is extremely damaging and i could not get in touch with any licensed worker there, only other clients who man the office phones. i called every hour for four hours that day. each time, the other clients would answer the phone ask for private details about my son, and then promise i would receive a call back "in a few minutes" from Melinda "Mindy" Carson, Dylan Hollander, or the "executive director in charge of the entire rehab", Harrison Spielman. after the third call with no call back, they stopped answering the phone as they knew my phone number and decided they didn't want to keep the farce up. i called from my phone several times and when they did not respond, i used a different phone number and they answered on the second ring, obviously disappointed when they heard my voice. again they unconvincingly lied and said someone would "call me back in a few minutes". they never did. now i was suspicious and decided to check the internet for information about coalition recovery. i checked the linked-in page and that is how i found the last names of Dylan, Mindy, and Harrison, as the clients manning their phones refused to furnish me with those last names. i find it very strange that the person they claimed was the head of the organization, Harrison Spielman, never seems to have graduated from college and holds not a single degree according to his link-in profile. his facebook showed very unprofessional public posts. This place is a scam. run; do not walk away. they make false promises to potential clients in an effort to drain their money and then turn them out when that money has been depleted. i am not a bit convinced of their credentials because they are anything BUT professional. you would have better luck recovering from addiction elsewhere.

I was a patient here and quit 1/2 way through cause of all the issues I had there. I went on my own…read morefree will to help with sobriety. Had to pay in full cause they did not accept my insurance. They refused to refund me anything.. Not going to go on and on about this place but would strongly recommend unannounced visits to look at the place before you pay them anything. You will see the mess this place really is. Very sad

this is a great team of excellent workers who work together to benefit the care of all residents,…read morewhether they be permanent or temporary

Been a while since worked here no matter how far you go up the ladder when feeling like a hostile…read moreor racially divided environment there is no corporate number the way they treat the employees where do I start cna week ha was a joke no activities or parties w/2 pans of chicken for lord knows how many ppl the real party was given by a employee who does all activities out her pocket sometimes employees chip in on their own parties for the holidays not to mention she also pays out her pocket to give the best dining experience ever for the patients yet she can't get a raise which did I mention she pay for all this stuff with no budget or help from the higher up(not much) let's be fair the more money they save the bigger their bonus at the end of the end of the year they take anybody in just to fill beds and keep the numbers and if you got good insurance watch out they will keep you but O might I add release date patient kicked out their room to sit in common area in trash bags & pray someone come get you cause if not healed or insurance jacked or even after appeal you will sit there in the common area with nothing to do til someone come get you even the hospital don't throw ppl on the streets like animals 5 star they had to pay somebody cause dead roaches lay on the floor in hallways etc and poor maintenance guy he don't have much to work with at all he spray but yet they come back every Monday is hell cause they are in a panic about the state coming so the weak links take days off so they not compromised and all the fall guys left in the building don't let them fool you the nurse mgr is a LPN not RN who once told a worker who asked her to grab the wheelchair she is so hands off and don't care she looked and asked the 2 employees who me grab the wheelchair and they were both tied up @ the moment she will sit in her office walk around with her phone and not acknowledge when cna are gone off the floor lights going off she would rather have a worker do others job then have the ppl responsible for it leave off the floor and get missing did I mention she is scared of the employees to the fact other employees have told others how can someone hold a title that likes to harass employees that do their job many employees have left and never came back due to how she treat & talk she does not know how to treat the employees watched one lady leave and never come back because she wanted her to do a shower for the day before she frequently kept asking the patient about the shower because the patient decide she wanted it the next day she felt she was suppose to stop what she doing (leisure) and shower her which was super unfair but she didn't care she will watch you don't sit ever even to chart honey she will get you & activities I feel bad for her she has no budget and no help what is even sad they take her help to put on the floor and she left again with no help by herself so unfair have prn's but yet will short her things she want to do but not able to do at all the pay they don't pay for experience at all if you work here period better join the union they treat their animals at home better than they treat their people then lie to the new patients come you will have a single bed or you can eat like this etc lies lies and lies cause only reason food got half way decent is cause state do in the building anytime no single bed rooms unless you have a medical condition which many times cna's had to tell the patient not going to happen the portion of food given a 3yr old will probably throw the plate you can be the best worker no appreciation I have seen special diet needs not be met although administrator try her best on certain things to get things done not all the time but when the cats away the mice will play I can type for days on this place but this is satisfying for me cause the employees have no voice except certain ones are allowed to talk but if you express concern too much they will strip you then it turns into watching and goes on up they are super petty you can make any excuse necessary for this post but this is the truth and let's hope this is not swept under the rug like they do major issues such as nurse mgr mainly or any other higher up will single you out for your voiced concerns and any opinions not looking for nothing my mental was worth the leave when dealing be prayed up and guards up when working or putting your people in this place not looking for no response their is nothing can be said about this review it is based on facts this is what happen when no one can contact corporate and yes they will be wrecking their brains about this review who cares now you see how I felt when no one cared but yet the ones you are scared of you let get away with god knows what GOD BLESS & I'M always blessed and highly favored & it's ok if ignored I spoke for some of the ppl not all of them miss treated still there Have A Blessed Day

I had the pleasure of staying at Palm Garden for about 2 weeks. I must say, I LOVED it there!…read moreEveryone there is a joy to meet! From those up front in Administration to the Housekeepers, EVERYONE does a lovely job of making you feel welcome! I was actually sad to leave Thank you to all of you for taking care of me and making my stay a most pleasurable experience!! Paula Cooper

Terrible place,don't feed people just junk food no protein food u don't know what it is wiil call…read moreoccupational health and make complaint.

I have been going to University pan management for a few years now and my pain management needs…read morehave been met adequately. The doctor is kind and understanding of my needs in alleviating my pain from a severe car accident, so I am able to function as a normal human being! I am very grateful to university pain management for their help. I would highly recommend them!

This doctor is so unprofessional, and it's only practicing medicine for the wrong reasons. He's not…read morea people person at all. And he charges you way too much and just keeps on messing with your time. I don't recommend him and never will recommend him. Please stay away from if you I want to keep your sanity. It's crazy how they erase my other message that they've profiled him the exact the same way he is, and told me it was false.Information so dr i know you see these and you know you are a messed up doctor you don't have to comment. A fake little speech, you have my number. And nothing I said before was false!!!!!

University Village no longer exists. It is under new ownership and has been renovated and…read morereinvented as Unisen Senior Living. I have lived here for nine years and I love it. Great apartments, excellent food (one meal a day is included in independent living monthly service fee), I have made many good friends, I no longer drive and love the activities on and off campus plus transportation to my medical appointments.

A horror show. My mother's was brought by ambulance to this facility after having to transfer for…read morecontinued COVID care. The ambulance people had to wait while they actually made the bed she was admitted to. TWO HOURS later, sick as a dog...not a SINGLE Nurse, CNA or staff member had been to see her. TWO HOURS she sat sick, and alone. We had to physically go confront them at 9:00PM to get staff to her. They took Her a sandwich. They did not change her out of her hospital gown- they did no medical care and did not even administer ANY of her meds that night nor the next morning.. NUMEROUS calls by numerous concerned family we're unanswered, and not one single call back. By the next morning my elderly mother was begging us to get her out of there and we called to let them know we were coming to remove her to please make the necessary arrangements. Once again FOUR hours worth of phone calls were unanswered and not a single call back. We literally had to show up at the place and threaten to call the sheriff. Unfortunately once we were able to get her out of the place we had to contact them to get an order for home health care which is where we brought her and the administrator of the facility told our Home Care Case Manager they C OULD write the order but THEY would NOT. Even after denying her basic medical/human care they refused to assist my mother in getting HOME HEALTH CARE! They said they COULD but they WOULDN'T.