This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!

I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

I purchased a lip and chin laser hair removal package and quickly noticed after a few appointments…read morethat I never seemed to see the same technician, it was always someone different. (At the conclusion of all the visits I am still having to shave so save your money). One of the visits the tech had me wipe the makeup off of my face myself. Previously all of the other techs would do it so this made me nervous... what if I didn't do it right or get it all and I wound up getting a burn?! The final straw was my last visit in January 2026. I showed up promptly for my appt and was taken to a treatment room to wait. After about 10 minutes the receptionist popped her head in to let me know the tech was running late but was finishing up and would be in soon. Finally at 30 minutes past my appt, with still no tech, I gathered my things and walked to the front desk. I told her I couldn't wait anymore and left. She apologized and I walked out. I honestly doubt the tech was even there in the building, I think it's more likely a coverage issue they were having. A couple hours later I received this text (photo), offering me a hydra facial. You guys couldn't even treat me for what I paid for, why the heck would I let you touch my skin? FYI, this franchise is also high pressure sales so be ready if you decide to waste your money going there.

Came here to have a consultation and I am very interested! DJ was super helpful in showing me all…read morethe options and the science behind how it all works and how it is a removal vs reduction. They are very open about the pros and cons and I'm excited to say I want to start saving for this process because I think it would make life so much easier! Thank you ladies!

Wonderful experience and great customer service! All of the employees here treat you like family!read more

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

Great Doc with Darling, brilliant daughter. Fabulous!! Recommend! Got fillers, Botox, and vag…read morerejuvenation! 5 star!!

Signature lip flip-was an awesome service! I loved Michelle and highly recommend her for your…read moreservice.

I have been a client at Blume, specifically with Julia, for years and they are simply the best!…read moreJulia is a delight to be around, very knowledgeable, and will not lead you astray! When I have a question she is always quick to respond, and their front of house staff is wonderful. They also have great sales and deals throughout the year which I always appreciate. My skin looks great- I have been seeing them for acne scars, to keep sun damage at bay, and for laser hair removal- and I recommend them to anyone who is interested in lasers!

I have been seeing Trisha for over 5 years now for lip and smile line filler. She is so sweet and…read moreso detailed. She does not rush you through any questions or concerns you may have before and after the injection and really works with you to get the look you are trying to achieve. She is also not afraid to communicate when she feels something may not look good and gives excellent recommendations which I appreciate. I am always thrilled with my lips after and her injections last so long for me compared to past treatments. She has also helped me correct a bad filler result from an injector at another Medspa. She is great at achieving symmetry and facial balance and very skilled at what she does.

I've wanted laser hair removal forEver and recently went down the rabbit hole to learn about the…read moreprocess and what to look for in a practitioner to get the safest and best results. I then found Milan because they were a top search hit and were having a great sale, and I was happy to find they checked all the boxes as far as having actual nurses providing the service, and using the most high quality equipment. The consult went over a lot of the same points from medical sites I'd researched on and broke down their methods and pricing very clearly. Office was lovely and clean and they provide everything needed for a comfortable visit, manager and providers are SO nice and knowledgeable. I'm on my 3rd of ~5-7 appointments and it's going great, regrowth is greatly reduced already. The providers take detailed notes and the next time you show up go over the experience and make sure everything is still going well and your skin is ready for the service, and so there's continuity if you see someone else next appt. They keep up constant communication before, during, and after the treatments, which is helpful in understanding the experience and making safe progress, and is also a good distraction because it does get a bit "spicy". Results so far are amazing and the monthly payments are reasonable. I'm SO happy I finally am able to get lasered, literal dream come true, I PROMISE no one is paying me to say all this, I'm just super happy to hype them up!

Mesa location. Second time I have been pushed back to reschedule my appointment. First time was do…read moreto not explaining when I purchased my plan that you are not supposed to tan at all while receiving treatments. This time they have provider issues. 2 mo and I have had no treatments. I did not pay the amount of money I did to have these kinds of issues.

I received my first treatment of Pixel laser resurfacing and I can't say enough good things about…read moreKelly! She was very detailed on the post treatment instructions and was so professional throughout the whole procedure. Her prices are very reasonable and I look forward to seeing the positive result. Update: I just had my third Pixel treatment with Kelly, and my face, neck and chest already look younger! No more jowels, my neck is tighter and diminished lines on my chest:). I'm so pleased with the results!

For many years I've struggled with little prickly dark hairs on my chin and jawline, which I had to…read morepluck on the daily. Not only was it frustrating but it also just made me feel really insecure about my face. I was always scared and skeptical to try laser hair removal, but after finding Kelly I am addicted to it! Kelly's technique is really special, and virtually painless. And the best part is my hairs have completely gone away! I now recommend her to all of my friends because of the results I've gotten from this treatment.

Fraxel awaits! No frazzle, however!‍. Came yesterday with Kori so I knew the route!read more

Very patient and thorough! Great experience for my already nervous child. Gave her solutions right…read moreaway and did a great job following up as well.

I've been going to Vibrant for a little bit now & Salam is my nurse injector. She has completely…read moretransformed my entire face ! Her work is stunning and I look so refreshed & natural highly recommend her and vibrant for all your skincare needs .

This is hands down the most unprofessional aesthetic business I've ever dealt with. Vibrant Skin…read moreBar abruptly let go of one of their lead injectors and gave clients less than 72 hours' notice, the same amount of notice they require from clients or they fine you. That double standard alone tells you everything you need to know. The lack of communication, respect, and basic professionalism is repulsive. Letting go of your best provider with no warning and leaving loyal clients scrambling is not how a reputable business operates. The owner's behavior feels shady at best, and I no longer trust this practice with anything related to my face or my money. If you're looking for quality aesthetics, transparency, and professionalism, I strongly suggest going elsewhere. There are far better providers who actually value their clients.