Mr. Davis was able to convert our "Mother in Law's Suite" fireplace to a new electrical log set-up…read more BEAUTIFUL system that can be used year round. No more cleaning up ashes or that fireplace smell. TOP NOTCH WORK!

Mr Davis was prompt and professional. He inspected our chimney (storm damage), explained what was…read moreneeded now vs what could be done later (more cosmetic). He completed the repairs soon after, and did an excellent job. Highly recommend.

I am here to say James is still doing a great job. He inspected our chimney and fireplace and gave…read moreus a straight up assessment of their condition. He called ahead to let us know when he would arrive and gave us an overview of what he would be doing. Very professional and honest. We will use him again.

We had James over to inspect our chimney and insert when we bought our house in Statesville. He…read morecalled before coming as a reminder and was on time. James did a very thorough inspection of the system top to bottom and fully advised us of its condition and although he said that it was ready to go he made some longer term recommendations that we should deal with next year when we get ready for the new cold weather. I feel that James did an excellent job and I will hire him back for future work and advice. Also he came expecting to clean the system and said that it didn't need it so we were happy with only being charged for the inspection which was very honest and reasonable.

Excellent service fast and reliable. Great folks to work with. Reasonable and responsive to your…read morebeeds

Showed up 2 hours late, was here for less than 20 minutes and charged full service call for a…read moreevaluation.

Please do not live here or think to rent from this new company. They took over in 2022 and fired…read moreand hired all new miserable people. They do not care about their tenants or take care of the units. 1 bedroom 1 bathroom rent went from $980-$1300. I moved out and they refuse to give deposits back by lying and saying you didn't pay one, etc. They try their best to not be in contact with you and play games. Liars and very unethical people. Don't settle for Creekside apartments!!

Tisha was great, my wife had rotater cuff surgery in summer of 2017. 2 days before our air…read moreconditioner broke down, at the same time the maintenance man broke his collar bone. The day of her surgery Tisha spent all day call all around the Hickory area to find a company to repair it. While I was waiting for my wife to get out Tisha called me to tell me she found a repair person and they were on their way to our apartment, what a relief! When we got back to the apartment the place cool. Saw a new unit when I looked out back, and a new unit in side and a new unit inside. I thanked Jesus for His kindness toward us, and thanked Him for Tisha's kindness. Lived in apartment most of my like and this was the greatest thing any apt. manager has done for me.

Excellent chimney service from Chris - cleaned and inspected efficiently and quickly. Very grateful…read morefor the great, honest, positive experience!

I asked for them to check out my chimneys and that I wanted to install a wood burning stove…read moredownstairs. The guy that came out looked at the flue hole downstairs and inspected the chimneys. The report came in and it showed that they only inspected one chimney, which I did not catch and was misrepresented to me. Sir-Vent attached with the report wood stove manufacturers that they recommended. I assumed that they had inspected both chimneys, based on the recommendation of wood stoves. Upon self installing the wood stove, the first fire, smoke backed up into the house. I had another chimney company inspect the problem. It turns out my downstairs flue is cracked and plugged up with creosote. The cracks could have caused a chimney fire. After calling Sir-Vent, they tried to get out of it saying they only inspected one chimney, even though they recommended wood stoves for the other one. A miss-communication? I don't think so.

My wife and I had Window Gang of Hickory, NC to meet with us to determine what services we needed…read more There was no sales pressure and the representative was knowledgeable and professional. Today Mark and Greg came as scheduled. They washed windows and gutters. I was amazed! These guys are great, working together as an oiled machine. Very efficient, professional and did excellent work. Once finished they asked me to look around. Everything was excellent. I give them a 5 STARR rating. Thanks Mark and Greg for a job well done. Richard

I recently had my wood deck cleaned and treated by Window Gang Taylorsville. Afterwards I noticed…read moreit looked bad (spotty) and got tacky when it was hot outside. I called them about it and they were very nice and sent someone out to look at it. He agreed that it looked bad, took pictures, and said his boss Tim would call me to discuss what they could do about it. I never heard back from them, and I finally called several weeks later. They said there was a mix-up in communication, and said they would have Tim call me that day or the next. I still never heard from him. On the third day I called and left a message. This time they did return my call, but it wasn't Tim that I talked to. The lady who called me told me it was my fault because I should have told them I had previously used Thompson's Water Seal on my deck, and that it should have been removed prior to them sealing it with the Valspar that they used. I am not an expert and I didn't know it was a problem. I feel it was their responsibility to ask me what was used on the deck previously if there could be an issue. That is why I hired them, a professional company who is supposed to be the experts, as opposed to some independent guy who may not really know what he is doing (and why I paid triple the price for their services). We could not agree on this issue, and they refused to re-do it for free. So basically I wasted $615.00 and now have a ruined deck.