Hunter was very professional. He arrived on time and was courteous. Would highly recommend!read more

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

Sawyer sent me a text message when he was 15 minutes from arrival. He and his helper arrived right…read moreon time. They were polite and professional, explaining what they were doing and keeping the mess contained. They let me see the camera inspection of the chimney after the cleaning. They spent extra time to do the job right, and I willingly paid the extra charge.

From the owner: Chimney Sweep Plus is a chimney sweeping, repair, restoration, and inspection company located in…read moreHickory, NC.

Tyler is an exceptional chimney sweep. He squeezed us into his schedule, showed up right on time,…read moredid an extremely thorough job and very neat. i am conveying his name to friends and it goes without saying that I will be using his services again.

Today was the first time having our fireplace cleaned and we are very pleased with the results…read more Tyler texted asking if it was okay if he arrived a bit early and we were fine with that, so he showed up a bit early. The job was completed quickly and cleanly, we have a 24' high ceiling, so our chimney is a bit taller than most, and he did an excellent job. Tyler is very friendly and I would definitely recommend him.

Travis did a great job replacing and repairing our chimney system, after Hurricane Helene damage…read more He even sourced new parts that would work with our old metal chimney system. He's the only post-hurricane contractor that I can recommend without reservations!

We had a great experience with Travis- he did a great job breaking down our project and completing…read morethe work in a timely manner. We appreciated the team's hard work!

Called to schedule a repair. They called to get details and information and said they would check…read morewith their service person and get back to us. We have never heard from them.

Not happy with the shoddy install and now being ignored by my many emails, calls and text messages…read moreto fix issues. The stove is leaking smoke, the chimney cap is allowing critters to enter the flu, there are screws missing from the pipes. The guy that installed it said he would come back and fix issues, that was 6 months ago. VERY UNHAPPY

Ember Keepers is our newest 5-star addition to our reviews--and they truly deserve it. After 12…read moremonths of renovations to our mountain home, the first serious cold snap screamed "Light That Fire!" But the chimney was totally stopped up. We called the contractor who executed the renovation, and they called on Ember Keepers to diagnose and fix the problem the contractor had created. Technicians Chance and Julian were on the spot 4 hours later. Polite, knowledgeable and responsive--we couldn't have asked for better. Within less than an hour they had us back "in the fire!" We simply couldn't have had a better experience. Call Ember Keepers with any of your chimney needs.

Very pleased with everything that took place. Graham and Michael were very professional and…read morecourteous. Gave me time to explain my situation and the history of the house and chimney, as the fireplace hasn't been used in probably 30 years or more. (House has been in the family for over 60 years and now I'm responsible for it). They worked together, one cleaning, the other inspecting the outside of chimney and the inside of it. Explained everything as they went. While I know very little about chimneys or knowing what to look for, Graham went step by step with the process. Michael did a really good job of cleaning and then making sure everything was as it was when they arrived. They gave me an estimate for possible recommendations but were not at all pushy or "trying to sell" me on repairs. He explained what technically was needed and shared several options. Bottom line, I'd definitely recommend them. I have nothing to compare their work to, but based on my experience, I'd use them again for certain!

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

John Gallman, the owner, arrived right on time and did a really solid job, sharing the truth that…read morethere was no creosote buildup (I had been told otherwise before) and that no cracks or damage existed (I had been told otherwise before). He and his helper were fast and the room was actually cleaner when he left than before he started. This is NOT a fancy operation but his cost was half that of some people I had called. Mine was a Buck-stove type fireplace insert that I use all winter as a primary source of heat. There was a LOT of soot, but no evidence of that when he left. Highly recommended. Great Price. Solid service.

I called several places and read many reviews before selecting this company. I was very impressed!…read moreThey did a great job of cleaning our chimney and made sure everything was cleaned up before they left. Highly recommend!

I just ran across Carolina Ductmasters' business card and realized I never left the review I had…read morebeen meaning to make. I recently had my air ducts cleaned by Carolina Ductmasters, and I couldn't be happier with the service. Technicians Alex and Brittany did a fantastic job. They were professional, knowledgeable, hardworking, and had great attitudes from start to finish. You can tell they take pride in honest, quality work. This was hands down the best $575 I've spent on work done in my home in a long time. I would give them 10 stars if I could. Highly recommend Carolina Ductmasters if you're looking for dependable, hardworking professionals! I would definitely request Alex and Brittany if possible these two work great together as a team and get the job done!!

When the team from Greensboro, Brittany and Alex, finally showed up for the job on Sunday, 2.5…read morehours late, after our Saturday noon appointment was cancelled due to them being over two hours behind schedule at another job, they worked hard and I was pleased with the duct and fireplace cleaning. I tipped them both for taking their Sunday to do the job, although my Sunday was also compromised. On both days, I initiated a phone call to inquire about the status of our appointment as time was slipping by and the courtesy of a phone call was not extended to me. The next day I made an appointment for duct cleaning at my daughter's house the following Thursday at 9:30 and they DID NOT SHOW UP. No phone call. Just a no show. I called the owner, Marshall, in Arden and he hurriedly mentioned possible car trouble saying he would reach out to Greensboro team and get right back to me. NO CALL BACK. This company is not reliable. Choose another.

Excellent customer service, while I'm located out of their service area, they took time to asses my…read moreneeds over the phone and make recommendations to assist me. Wish I could tell you more, but from a customer service stand point they are first-rate, I'm sure their work would reflect the same high standard.

Excellent. He came out, cleaned everything very thoroughly and gave me great advice to keep things…read moreworking well in the future. Jon is super nice, very friendly. Highly recommended.