Tip Top was just here to clean & check the chimney for leaks due to a recent storm when we noticed…read moreleaks. There was no mess left behind, he didn't try to give me any crazy fix costs. He talked to me about what he found, what he could do and what he recommended and when he recommended it be done. He even took a look at the chimney and said if I wanted to put off the cleaning for a year, it would be fine. I love having an honest & reliable company I can turn to for this!!

I had Kevin who is one of the owners clean my chimney. I was able to speak to someone immediately…read morewhen I called and made an appointment for the following week. When Kevin arrived on time he explained what he was going to do and put down drop cloths and brought in his equipment. The cleaning was done from the fireplace to the top of the chimney. I do not use my wood-burning fireplace on a regular basis, but it had been seven years since it had been cleaned and desperately needed attention. He even removed the wood I had loaded for my next fire and then proceeded to remove the damper for access to the flu. Within a half an hour everything was done and there was no dust whatsoever in the house. He then proceeded to go up on the roof and check the top of the chimney and found that I had some cracks in the crown of the chimney. He took photographs and explained what needed to be done. I am very pleased with his thoroughness and professionalism and would highly recommend him to anyone in the area.

Had my fireplace inspected and swept today and while it wasn't the news I wanted to hear, I'm glad…read moreI chose Smoke Alert. Very nice, very professional and I would definitely use them in the future.

Absolute best! Won't go back to anyone else ever again. Lance was very knowledgeable thorough and…read moreeducational. He communicated clearly when he was going to show up and prepped our fireplace in advance of cleaning. Inspected all of our smoke detectors and carbon monoxide detectors even tested the batteries in each. Explained everything as he went along and gave me some great advice. I ask a lot of questions and he had answers that made sense to all of them! Hands-down would hire again!

Hunter was very professional. He arrived on time and was courteous. Would highly recommend!read more

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

Prompt. Arrived on time. And explained what was he was doing. I will definitely use again.read more

I bought a groupon for chimney pro for a cleaning and inspection. I did not get a full inspection…read moreas the technician did not have a camera and he was not permitted by company. in addition to the coat of the Groupon, I had to pay for every foot over 12 feet. I had to call another company for a chimney inspection. they inspected the chimney, crown and cap. supplied pictures. imagine our surprise when the top seven feet of the chimney had not been cleaned. pictures were supplied. I will not use or recommend this company

Owens have installed and serviced my gas logs for almost a decade and I would not go anywhere else…read more Their office staff are efficient and genuinely care about their customers. Their Technicians are always on time and provide great service with care and a smile. I could not recommend them more.

Owen's chimney is GREAT! My husband and I would definitely recommend them to anyone looking for a…read morechimney work. We were having issues with water leaking through our chimney into our house. After interviewing several chimney companies as well as contractors, we decided to use Owen's Chimney for our project. I am so glad we made that choice! They ended up having to completely tear down and rebuild our chimney from the ground up. And it looks amazing. Better than my husband and I expected, and we are confident we won't have a leaking issue again, which gives us much peace of mind. Ryan and Tim worked diligently for several weeks to complete this project. On top of that, they always kept me informed of their schedule, where they were at on the project, and any issues they came across. I never even had to ask, because I would always get a text or call from Ryan with an update each morning/afternoon. I don't think we could have asked for a more hard working, thorough, and competent team to do this project. They went above and beyond our expectations.

Our fireplace would not turn on after 20 years of running it. I called Owens, and to my surprise it…read morewas going to take 3 months to get an appointment! It was worth the wait! Forrest was sent to us! I thought I was going to have to get a new fireplace. Forrest opened it up, took it apart, cleaned it all, told me the thermocoupler had built up carbon. He had it fixed in an hour. He was so kind. He was so educational. He sent detailed pictures to us of everything he did. He advised that in the future we might have to get a new part. Just to give him a call. Honestly one of the nicest technicians that has ever been in my home for anything. He made it so easy. I was sent a text by Owens that Forrest was coming and they even sent me a picture of him to know who he was before he entered my home. I've never had anybody send a picture before.  That was pretty cool. I highly recommend this company. I realize that there's some honest people left in the world, and it warms my heart. Please use this company; worth the wait, I promise. He was also very covid conscious and kind. Thank you for that Forest, I mean it! Thank you for just being you!

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

Tyler is an exceptional chimney sweep. He squeezed us into his schedule, showed up right on time,…read moredid an extremely thorough job and very neat. i am conveying his name to friends and it goes without saying that I will be using his services again.

Today was the first time having our fireplace cleaned and we are very pleased with the results…read more Tyler texted asking if it was okay if he arrived a bit early and we were fine with that, so he showed up a bit early. The job was completed quickly and cleanly, we have a 24' high ceiling, so our chimney is a bit taller than most, and he did an excellent job. Tyler is very friendly and I would definitely recommend him.

So polite, excellent pricing, excellent work. I would definitely call again. He repaired my dryer…read morehose and cleaned the entire line, put a cover on outside and tested to make sure it was functioning properly.

Taras showed up my house on time. He showed me how to operate the fireplace. He was courteous and…read morekind. He cleaned up after himself. I was very happy with the service he provided and how quickly he was able to make it to my place.