Do not use their online ordering to purchase anything! I broke my wrist and was not able to drive…read moreso I purchased an item online. The moment I confirmed the order I realized the computer had populated an incorrect address. I immediately contacted them and also followed up with a phone call. They told me they would redirect the shipment or send the product to the correct address. I also said if it was easier they could just cancel the order and I could have someone pick it up for me. Weeks went by and I called yesterday and they were surprised I hadn't received my order. This morning they called and said they couldn't cancel the shipment or redirect the shipment so they won't refund my money or reship the item. Had they told me this weeks ago I possibly could have tried to retrieve the shipment from the place they sent it to. There is no way this item was shipped out within seconds of me ordering it.

I was first recommended Dr. Germain by a coworker in 2008 when I first developed eczema. Adult…read moreonset eczema... REALLY?!?! Dr. Germain was so nice and so personable that I referred her to others as well. The next year, my son was suffering from severe acne and it was taking a toll on his self-esteem. Dr. Germain made him feel so comfortable and was able to put the light back into my son's spirit immediately. It was a process with his skin, but everything she recommended worked! That son now lives in Charlotte, but he still comes home when needed to see Dr. Germain or Dr. Holly. He says his trust is in her practice and mine is too. Dr. Germain and her staff are top notch and I could honestly say, probably the best in the nation. She has branched off into so many different directions of procedures and products to fit the need of any and everyone. I'm so thankful for her blessing to be able to treat and care for the skin and body of all who are in need.

Summerville Medical Spa is absolutely GORGEOUS! When you walk in, you come into the cutest boutique…read morefilled with high quality products, clothing and more! When you go in the back for your treatment, you immediately notice how clean and pristine their spa is. The staff was extremely professional and knowledgeable since the moment I walked through the door. The estheticians work so hard and make sure they give you quality service. Summerville Medical Spa also carries the best products. I love the Hydropeptide line they carry! The staff also took the time to recommend good spots to go to for a night out and food in Charleston since I am from out of town. Next time I am in Charleston, SC, I will definitely be coming back.

This is the most toxic place to work. Please do your research prior to accepting employment. I…read morenever worked there myself but know a family member that did. There was constant belittling by Management along with "talking down" to their employees like they are children, instead of adults. Don't stress out working here! The environment is confirmed to be toxic with constant mind games!

Best Salon In The Summerville area. Since my first hair cut as a child's, I had my haircut by the…read moresame women. When she retired I had no idea what I was going to do. Thank was so worried to have my hair cut by someone else. A friend told me to check out Signori Mani and I am so thankful I did!! I am always treated with nothing but kindness. They offer water and coffee (local from costal coffee roasters) while you're in the chair. The Salon is always very clean, smells amazing, and great conversation and music. Jessie is amazing and I always leave happy. She does exactly what I ask and makes my hair look better than I could have imagined! I always look forward to my appointment here because it's more than a haircut, it's a place I get to relax, unwind, and be pampered.

I've had many massages in my day, and I must say that Emily Rose Wood was wonderful. I booked a 60…read moreminute Hot Stone massage. I was sent into 7th heaven! I'm usually skeptical of the whole "day spa" thing, believing that one needs to focus on either hair or massage; not so at Signori Mani. While my partner was getting a perm I opted for the massage, good choice. The room was appropriately darkened, the sheets warmed and the music low and soothing. And , then there is Emily. She checked in with me, asking my preferences and then set about to relieve my knotted neck and shoulders, soothe my back and warm me with her hands and then the hot stones. What kicked it into 7th heaven was the warm booties on my feet after the hot stones. I have chronically cold feet so this was a real treat. RUN, don't walk to Signori Mani for a fabulous massage. PS My partner's perm was beautiful thanks to the other Emily!

I scheduled a stretch and massage at Massage Envy the day after Christmas but had a family…read moreemergency and needed to reschedule. While I was able to adjust the stretch time, I was still charged 50% for the massage even though I wasn't canceling, just requesting to move it. The stretch itself was amazing and the therapist was kind and professional. But the lack of flexibility and empathy from the front desk left a bad taste. Emergencies happen, and when you're paying top dollar, better customer service should be a given.

I scheduled a 30 min stretch before my 1hr massage and had the same person which was nice. The…read morestaff were very friendly, the place was clean and had a nice vibe. John my massage therapist, talked me through the stretching and helped me with my breathing which was super helpful. He was very knowledgeable and didn't rush through it at all bad made sure the priority was comfort and communication. My massage was very relaxing and I almost wanted him to go harder in some of the problem areas I had but overall it was a very good experience. It was great and I would recommend him. I left him a cash tip afterwards but you can also tip on card.

Love seeing Bri at Totality! She makes my lashes look phenomenal! I always leave feeling AMAZING! :)read more

I went in for lip filler with Dr. Nicole and it was a nightmare. I have pretty full lips so I just…read morewanted a little bit of hydration. I had went to a different practice three years prior (out of state) and received half a syringe of filler and left with minimal bruising and swelling. After Dr. Nicole filled my lips I left extremely bruised and swollen. The procedure felt very aggressive and rushed like many other appointments I have had with her. When going back in to the office to express my concern about the lumps, she explained to me that this is very rare and I could have an underlying autoimmune issue going on. After getting hundreds of dollars worth of blood work done to come back all within normal range I again went back in to dr. Nicole to have some of the lumps dissolved. During this appointment she asked her assistant to fill a syringe with hyaluronidase (a substance to dissolve filler) to which she luckily caught her assistant filling the syringe with Daxxify (tox). I can't imagine what would have happened if she didn't catch this mistake. She then explained to me she couldn't feel anymore lumps and to come back in a few weeks for a check. In the mean time I did a lot of research of some of the best injectors in the Charleston area (which I should have done a long time ago) and found an amazing injector. She did an ultrasound on my lips and found multiple lumps remaining and explained I may need to see a plastic surgeon to have them removed. I explained my concerns to Dr. Nicole and requested my money back for the lip filler in which she wanted me to come in. I refused because honestly I lost trust in her. Please do your research and don't go for the best deal when picking your injectors.

I visited this location for the first time today, after driving past it for years. I wasn't sure…read morewhat to expect and will admit that I typically gravitate towards the places that look a little fancier and are ultimately a little pricier. Today I thought I'd try something different. My service was super affordable ( half the price of some other wax spas in the immediate area.) My service/procedure began on time and the result was really good. The young lady that assisted me was professional but not overly friendly, she was efficient and knowledgeable and I appreciated that. Overall I saved time and money and I'm pleased. (Parking in the rear.)

I've been to this location three times now. The two experiences where amazing and the third was…read moredecent. The office is VERY clean, and I love that they make it easy to book online. Especially for someone like me who has a very busy work schedule. Now I'm not sure if my third experience was based on the time of day (evenings), but I know part of the issue is covid related. But I want to start it with the positives of this visit. I saw Bray, who is SUPER sweet and very attentive to my needs. She made sure my brows looked AMAZING, and kept my natural shape just cleaned up my bushy mess. She also talks to you during the process so you're never really in easy during the experience. Which of course we talked about threading and Brazilian waxing. She told me it's not so bad depending on who does it, and boy was she was right. The last time i was threaded (which was my first) it was super uncomfortable, but she actually made it relaxing. Now for the downfalls. I'm not sure if part of it was because the person I was scheduled with went home early or she "had a cancellation" (since they called at 5pm asking me if I could come in early). But anyways my apt was at 6:40pm and I arrived 5mins early. And then after checking in, I had to wait outside in the rain, in the dark. I understand they don't want guests waiting in the lobby or sitting in the chairs (due to covid). But I felt like if I stood inside in the corner (furthest from the reception desk which was over 6ft away) it would have been okay to make this exception. But also I waited outside from 6:35 to 6:53pm when my apt was 6:40. Now I'm sure this wasn't Brays fault, but I made an apt for a reason. So it was frustrating to wait nearly 20mins outside in the rain. If I knew it was running longer, I could have waited in my car or came slightly later. But really that was my only complaint. Other than that I am satisfied with the quality of work I received.

My favorite spa in the charleston area! I've tried out several day spas over the years and I keep…read morecoming back to SoCa. The space is unassuming in a strip mall but as soon as you walk behind the curtain, it's like you're transported into a different world. They have the whole locker room set up with robes, sandals, hygiene products, personal lockers, and stocked showers, and it's always so clean. The waiting areas are spacious with relaxing music, essential oils, magazines, water, and snacks to accommodate whatever vibe you are looking for. They also offer heated neck wraps, which is a personal fave. I always opt for the muscle meltdown, which is their deep tissue massage. I've had Liz several times and am always impressed. She and all the other therapists are professional and super great at what they do. I will be a longstanding repeat customer!

Great spa and love my experiences there. My only issue I have is the appointments typically don't…read morestart until 10-15 minutes after your scheduled time. They have a lovely waiting area but I'd prefer the service start at the time scheduled.