Great job! I used them for water damage / severe wood rot in FL room. They performed a thorough…read moreremediation and were professional, punctual and personable. They performed the job with ease and accuracy. I would highly recommend them for your next remediation job!

they never came back to remove the blue tarp from my rood after I asked them. they got paid and…read morethat was it.

My aunt had a sudden flood in her master bedroom that needed immediate mitigation. I was panicked…read moreso I contacted the first 5-star water mitigator with the fastest response time per Yelp reviews. We're so fortunate that that was Thomas at Restoration 305. Thomas arrived in 7 minutes, assessed the situation and brought in one of his crew to start work. Before they could start, a roomful of personal items needed to be removed from the space that my aunt and I could not have handled on our own. He and his partner helped get that moved out quickly, but sensitively, before ripping out the carpeting and carpet padding, then setting up fans and humidifier. They worked so hard over several hours. Thomas visited everyday to check progress. We felt better for having them doing the work. Thomas' demeanor and thoughtfulness kept us calm and reassured, which felt as important as the work he and his partner did. We don't want another water emergency but if we have one, Thomas will be our first call.

Thomas was responsive and knowledgeable. Turns out I did not need his services and he was quite…read moreforthcoming about low cost solutions to My problem.

Santiago and his team were incredible in dealing with a large mold issue starting to rear its head…read morein my home. Cleaning out the air vents, disinfecting hard to reach areas, and even fixing issues with our ventilation (bathroom and stove). Santiago himself was extremely professional and thorough with his estimate and walking me through every line item. Would highly recommend to anyone with mold/mildrew concerns.

For my mold remediation, I obtained two quotes from companies referred to me by trusted sources…read more However, due to a significant price difference between the two, I decided to get a third quote to better understand the pricing. I'm incredibly grateful I found Santiago's company. From our very first conversation, it was clear he was both knowledgeable and trustworthy. He followed through on everything he promised, and his integrity was evident from our initial call to the completion of the job just seven days later. For anyone unfamiliar with mold remediation and seeking someone who will not only answer your questions but also address concerns you may not even know you have, Santiago is the person to trust. I hope your experience with him is as positive as mine was. Good luck!

We had a great experience working with Enviropro for our mold remediation. From the very beginning,…read moreAndrew was incredibly responsive, answered all of our questions, and kept us updated every step of the way. He made what could have been a stressful process feel much more manageable. One thing we really appreciated was their attention to detail and transparency. Every day, they took photos of the work they completed and shared them through an online link, which made it easy to see the progress and refer back to everything afterward. Before starting work, the crew carefully laid down brown paper to protect our floors and sealed off the affected area with plastic. Everyone on the team was friendly, professional, and worked efficiently. We are thankful we found them.

Exceptional. Full service rendered and detailed explanation of causes. Extremely knowledgeable…read more They gave extra care to detail and property safety. On time. Detailed work. They went beyond and above service requirements. Highly recommend. They addressed our problems and solved them exceptionally. Highly recommended. Excellent follow up. 5 stars.

My condo bathroom was flooded by my upstairs neighbor and I decided to use Dry Out based on the…read morereviews on here. Big mistake. The first issue I had with them was when they showed up they never turned on 2 out of the 3 fans that were supposed to run for 2 days to dry it out. They just put them in the rooms and left. Thank goodness my tenant stopped in to check on the unit and was able to plug them in. And when I called to ask them if they should have been plugged in they were just like ,"Oops, yeah we should have plugged them in." Meanwhile I was covering my tenants hotel so they wouldn't have had to deal with the noise and smell and if they hadn't stopped in to plug them in I would have had to cover extra days because of their lack of thoroughness. After they fan incident they came back and all of a sudden insisted I needed crown molding replaced in my living room due to water damage even though it was nowhere near the bathroom leak. I finally agreed, and then they bought the wrong size crown molding (not to mention the fact they charged me $300 for $50 worth of crown molding! But I live out of town so I'm kind of at their mercy). They tell me the will have to come back with the right size crown molding the following week and they will install it and touch up the paint then. They come back and install the crown molding and caulk and are supposed to come back when they could fit it in to paint (which is paint I already have there). Weeks go by and my tenant mentions that they still haven't come back to paint so I call them. The finally remember me and set up an appointment for the next week. About 15 minutes before they are supposed to start the painting I get a call from them stating if I want the painting done it will be an extra $800 because it is a custom color (even though I am providing the paint) or they can prime it for an additional $150. I told her I had already paid for everything in full and that painting was included in the quote. She then goes on to tell me that only includes the primer, which is definitely not what I was told by Bob, the manager (and by the way, which I've already paid for and still hasn't been done). And of course Bob is on vacation so they won't paint unless I pay or he OK's it when he comes back. Meanwhile my tenant has taken off work to meet them there. I told them they weren't getting one more cent from me at that point because I knew it was a scam. This is obviously a way to try to scam paying customers out of additional money. Never once during the the entire process, including the estimate phase, when I was told of the additional fee to remove and replace the crown molding, and when I called to remind them they needed to come back to finish painting, did they mention this additional fee to actually paint. And I specifically asked Bob, both during the estimate portion and when we agreed to to have the crown molding replaced, if they would be painting the area to match what was there since I have the paint and there was never a mention of an additional fee to do this. Not to mention the fact that I am providing the paint! And we are talking about a condo that is only 900 sq. Ft. There is no way it is $800 to paint 1 wall for that price. My tenant also told me they were completely unprofessional the whole time. To the point where he would actually rather wait and not have it be painted than continue to be jerked around by them. If you decide to use this company I would make sure you are present to make sure they are actually doing what they are supposed to be doing, question everything and get proof that work actually needs to be completed and make sure you don't pay them until you are sure everything is done. Their lack of professionalism, thoroughness, lack of customer service and most importantly ethics just ensured I will never use them again and will definitely not suggest them to anyone who asks me.

Bob was really responsive and connected us with an emergency roofer on his team quickly!read more

Just had my floors done by Armando. To begin with his attitude is not the best. I initially found…read morehim to be short and not very helpful. That should have been my first clue to not move forward with doing any work with him. He did in fact show up on time, as others have noted, to work on my travertine floors. After discussing the work and showing him what I wanted, he was left to do the work. I did move some items for him, but assumed he would move the last remaining lighter table as he moved along the job. I was wrong, he actually worked either around them or just moved them over. Getting his buffing machine close to the table. Armando did put in a very long day, which was another odd clue. In the past I used another company and they were done in a few hours. He was there for almost eight hours. Upon arriving home I was in shock at the job. All the areas he had worked on were now matte. He lifted whatever shine the floors had. I related my disappointment about the job and he gave the floor another buffing along the long hallway and I barely saw a difference. After about half an hour and exhaustingly explaining to him that the floors are the same I asked him to leave. Currently waiting on another company to polish the floors back to their natural shine. The main reason I even used him was based on the two Yelp reviews and was set back when I saw the poor work and attitude. Not sure if this is an isolated matter or it was just my job, but it appears as he was not knowledgeable on how to do his work. Maybe cut a corner or process and ended up not polishing my floors correctly.

Armando came on time and did an excellent and thorough job for a reasonable price. He cleaned our…read moreupholstered chairs and sofa, and 2 rugs. We are thrilled with the results and will definitely call him again.

Absolutely excellent service. Rick is professional and thorough and provides clarity the whole…read morejourney. He demonstrates his knowledge on his craft and explains it to you to help you understand in a simple way. He never once tried to oversell services or convince me that the solution I needed was more than what needed to be done to really solve the issue. He arrived on time. He communicated well. He provided documentation as needed. The pricing was very fair and I was happy with that. In Miami, that goes a long way because there are just way too many service people that try to con you to make a buck. Rick is legit and you can trust him. I would definitely hire him again if ever needed and most definitely recommend him for mold remediation.

Rick is terrific- can't recommend him highly enough. Super responsive and timely, thorough, and…read morevery fairly priced (unlike the competition...)

Our plumber referred us to Total Care Restoration after confirming a leak from the A/C at our home…read more We are so happy that we did! The professionalism and care of Zack Bethea, our Account Manager, were exceptional. He is also working with our homeowner's insurance company and keeps us in the loop. We are delighted with Alexander's outstanding service. Alexander arrived on time, provided excellent information, and left the area perfectly clean. He was super careful with the stuff he had to move and put back. We highly recommend Total Care Restoration.

Finally got around to leaving my review for Total Care Restoration. After having water damage from…read morean underground sewer pipe leak, we were referred over to Total Care by our plumber. Peterson handled our work, and did a great job. He was timely, responsive and proactive in making sure the job was done to our satisfaction.