If I could give 0 stars, I would. We have used this service for over a year now, and throughout…read morethat year, they have continually canceled on us day of or day before, left our home without it being thoroughly cleaned, thrown out towels, and were just overall unapologetic for any of this behavior. The only reason we continued to use them is because they would fix their issues after we complained, and then kept their prices lower than their competitors. However, the most recent cleaning involved them canceling literally the morning of, without responding to our questions on rescheduling. When I finally heard a response, they asked us for a higher price. We have continued to use them for over a year and this is how they treat their most loyal customers? Adding screenshots of the texts with them so you can see. NEVER USE THEM!!!! Edit (1/15/2023): if you read her response below, she never addresses their tendency to cancel the morning of, without responding to when they can reschedule. That's because there is no excuse for that kind of unprofessionalism. Not cleaning the place well because they have to use vinegar is one thing, but setting improper expectations and frequently canceling is another.

I'm torn between giving this business a 3 vs a 4 star, but ultimately I believe 3 is an accurate…read morereflection of my experience. I will preface by stating that the coordinate I interacted with (Yulissa) was kind, courteous, and had excellent customer service. The cleaners however were another story. They arrived 1 hr earlier than the agreed upon time, took their time cleaning (I found them sitting around chatting), and when I confronted them about the speed of their work, they said they were here early and blamed my house for being too big. Afterwards I was informed by Yulissa that the cleaners claimed I agreed to a 4 hr cleaning when I said no such thing. Their cleaning however was decent, and after confronted, very speedy and efficient. Price is also some of the best that I could find. Give this place a try, but be prepared to supervise the cleaners closely.

I cannot say strongly enough how wonderful Neat Nelly Cleaning Services is. We have two short-term…read morerentals (via AirBnb and VRBO) in Takoma Park that need to be cleaned frequently and on a random, always-changing schedule. The quality of the cleaning has to be top-notch, with no room for mistakes or overlooking anything. Tamara and her staff at Neat Nelly have been absolutely excellent, and we feel so fortunate to have found them! They are very professional, and take tremendous pride in the quality of their work. They are flexible and very easy and pleasant to work with. With our frequent last-minute schedule changes, I can rely on them to always show up and make the house shine. All this and their rates are very competitive and very fair. Thanks to Neat Nelly's we get 5 star ratings for cleaning from all of our many guests. I highly recommend them - for short-term rentals, for anyone who needs a regular cleaning, or for one-time deep cleans. You will not be disappointed!

At the beginning of the year, we needed to find a new cleaning service after using another service…read morefor more than two years. It felt a bit daunting. I went on Yelp and got six quotes from various companies. Then narrowed the Yelp list to two and got additional info. We decided to go with Neat Nelly and I am very glad that we did. The key decision factors for me were professionalism, responsiveness, cost (they were one of the most competitive in terms of pricing), reliability of getting a consistent person or team and insurance. So far we have only had the initial deep clean, but it was very thorough and I am looking forward to continuing to it utilize their services. And I would recommend Neat Nelly.

Merry maids has been cleaning my home for more than a year now and I'm very happy with the service!…read moreThere was no disruption to the cleaning schedule during recent winter weather. The team is friendly and respectful and gets the job done quickly and efficiently. There really is a sparkle when they leave :-)

They have been cleaning my father's house every two weeks for years. They do an excellent job…read more They are reliable and thorough, making everything sparkle. High standard of cleanliness and professional work ethic make them a great service to do business with.

We had our roof, gutters, windows, exterior doors and siding all replaced. I was very happy with…read morethe options presented, the work done, the price, and the follow-up. Our next door neighbors were so impressed they used the company as well. Gary's suggestions were good, too. These folks are pleasant and professional, and don't give you a hard sell for some particular product, which I really appreciated. In fact when I decided I wanted something a little out of their usual line (recycled steel siding) they worked to make it happen - got me samples, pricing, options, warranty info, and then ordered and installed it.

When they installed windows at my house, in their written contract, Maryland Suburban promised:…read moreLifetime Glass Breakage Warranty, Manufacturer's Lifetime Warranty & Lifetime Warranty on its workmanship. A window cracked and when I asked Maryland Suburban to repair it, they engaged in every dodging strategy in the book to avoid repairing it. I have been in communications with Maryland Suburban for 6 months and engaged in about 30 back and forth written and phone communications and they have still not fixed the window. This company does not honor promises they make in their contracts and gives custommers the run around. STAY AS FAR AWAY FROM THEM AS POSSIBLE.

I have been using Huff-N-Puff Cleaning Services for over 27 years!!! I cannot recommend them…read morehighly enough. My house always looks so clean and smells so fresh after their visits. I have three pets with a lot of pet hair. No problem with Huff-N-Puff. Their cleaning teams are excellent with MANY long term employees. All of the teams know my house and their cleanings are consistent each time. They take care with my furnishings as well. Huff-N-Puff is privately owned and not a franchise. They are bonded and insured. I cannot say enough about their office staff led by Aracely and Vanessa. Give Huff-N-Puff a try, you won't be disappointed!!

I have never seen my house cleaner than it is with Huff 'N Puff Cleaners! They are a pleasure to…read moredeal with - professional and friendly - and their work is excellent. I recommend them highly!!

I couldn't be happier with the results I got using Community Chimney LLC. I hired them to re-cement…read morethe crown and re-point the exterior of my chimney on my house this summer. They did a fantastic job, were easy to work with, professional, and clearly care about the work they are doing. I chose them because after getting an estimate from Sergio Funes, I could tell he would be very communicative and really cares about getting things right. He was very honest with me and we worked out a great deal. They were professional, task oriented, on time and worked long days in order to get the work done. They were very efficient, covering all surfaces, scraping and filling gaps for re-pointing and re-cementing loose bricks for a professional finish, as well as cleaned up every day they were here. Sergio and his brother value their reputation and insists on doing quality workmanship. Their attention to detail is unmatched. They perfectly matched the mortar on their repairs so that it was indistinguishable from the original mortar work on the rest of my 72 year old house. Basically making the entire repair look seamless! Community Chimney LLC did a marvelous job repairing the outside of my chimney. Their work ethic and attention to detail were impressive. In this day and age, integrity and transparency mean everything. What I was promised was completely delivered and more. It is evident that Sergio, his brother, and their entire team have pride in their work and put customer focus and satisfaction as their priority in everything they do. The final result is a beautiful, huge improvement on what it was before. I definitely got my money's worth and they exceeded my expectations. All at a very reasonable price. Needless to say, I am very impressed with Sergio Funes and Community Chimney LLC and would highly recommend and absolutely hire them again! Thank you Sergio and your team for restoring the beauty of my home. I truly appreciate your team, your work ethics, and your impeccable workmanship. Mark Sargent Chevy Chase, Maryland

We moved into a house with 4 fireplaces that apparently hadn't been serviced in decades. Called…read moreCommunity Chimney and Sergio came out immediately. He gave us an expert assessment, showed us what needed to be repaired and upgraded, and quoted us a very reasonable price. I was especially impressed that he didn't try to oversell, was extremely honest. Sergio's work was outstanding - he relined our chimneys, removed broken tile, fixed chimney bricks, and power washed. Even when the job turned out to be more difficult than originally expected, Sergio excelled. He was very pleasant to work with, always friendly and professional, and very careful about cleaning up all work areas. Overall, highly highly recommended.

I would not even give this company a 1! Their workmanship…read moreis poor quality & they don't honor their warranty written by owner Steve Lyons. So not a good value at all.

PCE did my roof in WV, and my siding in Frederick. Jon, Steve, Donna, and the entire PCE team were…read moregreat. Both jobs were done on schedule, and in a timely manner. The install crews were neat and professional. I highly recommend them based on the competitive pricing, quality of work, and the fact that they were very responsive to all my calls and questions both before and after the work was complete. Thank you for everything.

I had a pipe burst during the holidays when the temps dipped down to single digits...water in the…read morebasement celing, water damage in the drywall and water all over the floor. Needless to say it was frustrating and very stressful...I called my insurance company Gieco...( terrible customer service, zero understanding of my situation), I contracted Jason and his team, only because they were the first to return my phone call,,,Dec 26...turns out that was the best decision I could have made...they not only came the next day, but they knew exactly what needed to get done. although his team was busy with others during the deep freeze he did return calls and helped me with understanding Gieco and how the process works...I couldnt have made it thru the process with him..Thanks JASON....

So Shady and pathetic!.. Made no effort to make it right. Do…read morenot stress yourself out and waste your time with these fools