This company is a scam preying on people who don't know any better about housekeeping services and costs. I've been using cleaners regularly (every 2 weeks or monthly) for over 5 years now and have had a few different ones over that time. My previous cleaner just retired so I was looking for a new one, and I reached out to get a quote from Cleaning4U. I have a ~500 sq ft apartment, 1 bedroom, 1 bathroom. It's a small apartment that my previous cleaners (who worked alone) did full housekeeping and cleaning themselves in 2 - 3 hours, and would cost generally $100 or less (maybe a bit over if there was some more to do that day). So tell me why Cleaning4U came back to me with a quote of 3 Cleaners for 1.5h, $40/h each, for $180 + 5% GST + 2.99% if you're paying by card (so would be basically $200 total). AND THAT'S ONLY FOR SURFACE CLEANING. It's $30 extra for cleaning inside appliances. The list of services provided didn't even go into organizing the fridge, closets, or anything along those lines. JUST surface cleaning. I took one look and laughed out loud at the sheer audacity of how ridiculous that quote was. It really feels like they're trying to scam people who don't know any better. Literally right after responding back telling them no way jose I got a call from another company who wanted to give me a quote. The other company quoted me 2 cleaners, 1 hour, total of less than $100, and their list of services included fridge cleaning, closet organization, and a bunch of other stuff. Needless to say, I went with them instead. read more

El servicio no cumplió con las expectativas. La limpieza fue incompleta y el precio no reflejó la calidad del trabajo. La experiencia no fue satisfactoria y no recomiendo esta compan read more

If I could give this company 0 stars I would. I highly DO NOT recommend this cleaning service. I'm disappointed and frustrated with my recent experience. I've used this company once before for an apartment move out clean and they were good but please DO NOT book Cleaning4U for the following reasons: They were 15 minutes late and unapologetic They finished 30 minutes early and still charged us for the full 4 hours They damaged our property and did not tell us and lied when we asked them about it I had to redo the laundry closet walls (which were dripping with detergent stains), dining room windows (which had streaks), wine rack (which had sticky spots and gunk on it), the dining room chandelier was caked in a thick layer of dust, the bathroom countertop they missed an entire strip beside the sink covered in dust, I had to spot clean the blinds and clean the bathroom mirror. They also damaged a section of our wall by our stairs. I spoke with a manager and at first we had a professional and civil conversation but has since ended very poorly. This company lacks basic customer service skills. They were not empathetic, understanding and even unapologetic from the beginning. It became a he said she said discussion which was frustrating. They made excuses and didn't once apologize but instead made excuses for their employees. I will NEVER ever use this company again and I hope no one will either after reading this. I am beyond disappointed. read more

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For what it's worth, a 2-star review among a sea of glowing 4 and 5 star reviews should be taken with a grain of salt. I'm aware of the initial skepticism. But I'm just disappointed our experience with Cleaning4U was not as stellar as everyone else's. I placed a call and got a quote from Sean - we talked about the number of areas in my house, the potential additional charge for moving some of the smaller furniture around etc etc. So far, so good. For a house with 6 rooms (5 small, 1 rec room) + 1 hallway + carpeted stairs, Sean quoted $275-300 + tax. Sounded cheap and Yelp reviews seemed alright, so we bit the bullet. Then he asks me to send him a text confirming the date and address. Did that, and got a simple "Confirmed. Thank you" (the texts are attached to this review). Note that I did not give a time yet, nor did they mention what time they would be coming, or give me a timeframe...which was kinda odd but whatever maybe they were just really busy when I called. So when he replied with a "Confirmed. Thank you" that night, I fired off another text asking what time the cleaners would be coming. No response the following day. I was already agreeing to have them come over and clean the carpets, so it seems like a perfectly reasonable request to have them confirm what time they'll be coming. Think about it this way, when you make an appointment at your family doctor, they don't just say "see you tomorrow morning!" They give you a time when you should come in. It's the same for any service-oriented business - other cleaners, manicurists, beauticians, stylists. To be fair, Sean was apologetic and confirmed a time eventually. He was also very accommodating when we had to move the cleaning date a few times because renovations were not done at our house (contractors dragging their heels are another story). The actual service was a resounding meh. Granted, our carpets have not been cleaned since we bought the house 10+ years ago. Javier and his partner were quick and courteous (except for the occasional quip at my 64 year old Asian mother insinuating she didn't understand English, when she was just a bit hard of hearing but otherwise is perfectly fluent). We didn't see a huge difference in the end, although they just chalked it up to the nature of the carpet. In the end though, because of the "extra difficulty" in cleaning the carpet, we paid $330.75 ($315 + 5% GST). This minor wrinkle being a possibility was never mentioned by Sean, and I also have a text attached where he confirms the price range. Note that we already put most of our smaller items (lamps, stools) on the bed and didn't have them move our side tables, so technically we did not have to incur the minor fee associated with moving stuff off the floor...because I already did it for them before they came! We didn't ask them to do above and beyond what they normally do. We just asked them to work around what was already there, and were ok if there were areas they couldn't reach like under the bed, or under side tables. From $275-315? That's a $40 difference either way, and call me stingy or miserly, but a quoted amount is a quoted amount. $315 never entered the conversation until Javier mentioned the amount on the day itself. Two stars because the initial phone conversation was pleasant, and he was actually very accommodating. I just wished the initial scheduling process wasn't so painful. Is scheduling an appointment supposed to be this hard and murky? Actual cleaning was not ground-breaking or anything, and the ambiguity around pricing is giving me seconds thoughts about recommending Cleaning4U to others. Maybe if you had newer carpet, Cleaning4U is alright. While we weren't super dissatisfied (i.e. not the kind of dissatisfaction reserved for shady proprietors warranting reports to the BBB), we do regret having them clean the carpet. This isn't one of those angry "CALL YOUR MANAGER" 2-Star reviews. Me and my mom are just really disappointed with the way things turned out, and do feel a bit cheated. Next time any one of us need someone clean carpet, we won't be calling Cleaning4U because the experience fell way short of our pretty low expectations. read more

Cleaning4U - Carpet Cleaning Near Me - Vancouver, British Columbia

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I had my one-bedroom apt cleaned on short notice. Friendly, timely, professional and overall great service for value! I recommend using Cleaning 4u! read more

Prompt service and very polite. The work looked good, however, they forgot to clean under the refrigerator. The owner of the rental took photos and sent to me, then deducted from my deposit. I didn't make a fuss about it to the company. Would I recommend to a friend, maybe. Other than that, only four stars for now. Thank you. read more

The communication and quality seem to be lacking a bit. The cleaners did not know my home code each time they visited and the time changed at the last minute each time. In addition, quite a few spots were missed and I ended up with additional mess from cleaning products that weren't wiped up. For the money, I'd look elsewhere. read more

This company never responded to any messages that I left via telephone or their website.

I would highly recommend Cleaning4U! We have been using their services bi-weekly for 5 months, and are very impressed after each cleaning. Sean, Javier and their team are very accommodating, friendly, polite and always thorough. They get the job done fast, and our place is always fresh and spotless! Aside from normal cleaning services, they also provide other services such as patio cleaning. This week they also cleaned our patio in addition to our regular cleaning and did an incredible job - I don't think it's ever looked so clean! If you're on the fence about what cleaning service to use, I highly recommend you call Cleaning4U. read more

I hired them to clean my sons one bedroom apt when he was moving out. i had my son in law check out the job, he said it looked ok so I paid them. When we went to do the walk through with the landlady it was evident the hadn't washed the floor. it actually looked like it hadn't been swept very well either. The cupboards, bathroom, fridge and stove were good. Walls, light switches and door were not cleaned of finger prints. For $250.00 I expected better read more

Had a pleasant experience with cleaning4u. Sean was very accomidating, quick to respond and responsible. The cleaning was quick and despite them cleaning for an hour, my place was spotless and it smelled fresh. I like how they cleaned the washing machine thoroughly as that was a big concern with the build up gunk. The carpet cleaning only took 40 mins and made a big difference. Sean and his crew made moving hassle free and less stressful so I can focus on other things. I would recommend this cleaning company to anyone and I would use their service again in the near future! read more

Extremely poor quality of clean, and I should know, I'm a property manager. Needed to hire another company to redo the clean. For over $400 for a condo move out clean I expected much better. Do not hire this franchise read more

I don't want to waste more of my time dealing with this company but I hope this will save someone else's time. Their customer service is terrible, the owner was very rude, the cleaners were not professional and didn't clean properly, price wasn't reasonable. Finally, the owner started threatening us, calling us, messaging us, and emailing us to pay the outstanding 50% balance. We obviously paid the 100% of the balance but unfortunately we only received 50% of the service that we paid for. It was very uncomfortable to deal with this. Don't waste your time or money with this "professional" cleaning services company or you will end up cleaning the apartment yourself. There are too many other options in the lower mainland. It's sad to see how some companies don't respect their "100% customer satisfaction guarantee". read more

I had never used this particular company before. After a negative experience last time with a DIFFERENT company, I was on the hunt again for a new one. Cleaning4U did not disappoint. Sean is very hands on and accommodative. The cleaners did an exceptional job I am very satisfied with the results. Not only is my unit clean, but everyone was kind, professional and responsive throughout the entire process. I highly recommend Cleaning4U and when I next need cleaning done they'll be my first call. Thanks so much for being awesome :) read more

We had a great cleaning from Cleaning4U! The team was very polite and thorough. They were also great communicators. Our home is sparkling clean! Thank you! read more

I wonder what the cleaners did for the two hours they were in our empty condo. Our previous tenant did not leave the place as clean as it should be. The carpets had been professionally cleaned and the place was empty and somewhat clean. Only needed the baseboards wiped, cabinetry and floors cleaned, and a few cupboards wiped out. I could've done this myself in an hour. Instead two cleaning4u cleaners came in for two hours, did not clean the baseboards or the outside of the kitchen cabinetry. I have no idea what they did for two hours. My new tenant negotiated a lower price due to being dissatisfied. I came in and cleaned the baseboards, lifted scuff marks off the flooring, cleaned the cabinet doors, and basically did what the cleaners did not. Highly unsatisfied and would not use this service again. read more

This service was good, the cleaners were professional and did a good job. There were a couple spots that we found left undone after they left. Normally that wouldn't be an issue, but they came 20 mins late and left early. We were disappointed in the lack of professionalism from the manager who kept on repeating "it's a minimum of 3 hrs". We felt dismissed and not heard when we were trying to get across that we were unhappy about people arriving late (with no notice). read more

We hired Cleaning4U for a move out clean. They did the job well. My landlord was happy with the clean. Our carpets were very dirty from wear & tear and after they cleaned it, they looked really nice. They didn't clean under the fridge, I assume I should of specified that I wanted that but the place looked satisfactory to me and my landlord when we moved out! I would hire Cleaning4U again. I did have to change the times and dates a few times and luckily Sean worked with me. I would recommend. The oven was super clean when they were done. =) And it was nasty. Ha ha. read more

Javier and his team were great. We had originally booked 2 cleaners for 2 hours each, but last minute it was changed to 3 cleaners. So, it took them less time to clean with more man hours, and they came half an hour early - sounded great to me! We originally asked for only specific rooms/our element to be cleaned, but the team was so efficient they ended up cleaning above and beyond the ask, until the end of the allotted time. They also got out some stubborn stains that we had been unable to remove on our own. Pricing was also very reasonable. After some frustrating experiences with other cleaning companies, I'm glad to have found this team and will be using them again! read more

Everything done as expected - fast, on-time, polite, cleaned up to my standards. And they were cheaper than the competition.

Thank you so much, Cleaning4U for your professional and affordable service. The gentleman who cleaned my carpets was pleasant and on time, and he did a beautiful job leaving the carpets looking cleaner than I could have imagined. Booking with them was quick and easy as well and I HIGHLY recommend you check these guys out for a fabulous deep and thorough carpet cleaning. read more

I think they were good with arranging things with their customers and were fast. I paid for 2 cleaners for 2 hours plus a carpet cleaning. They brought 3 people of their own volition and cleaned for an hour and a half instead. This hour and a half included the carpet cleaning. The biggest stains were gone from the carpet and it was a general clean for my 600 sq foot condo. I wished they had cleaned for longer and more throughly for the $241.50 that I had paid- I did feel alittle cheated. If it was just 3 people for an hour and a half, that would have been fine but to also include my carpet cleaning in that time? However, cleaning4u was much easier to deal with logistically and speed wise than their competition. read more

I have never before managed or worked with a cleaning company or group of individuals for cleaning so peacefully! I can comfortably sleep knowing my places I rent out on Airbnb are getting the service they need and deserve for our guests. Cleaning4U, especially Sean, my main point of contact, is responsible, friendly, and easy to work with. His cleaners abide by a strict checklist and don't miss a thing 90% of the time including the bathrooms, kitchen, and each and every item. They also always remember to take before and after photos for me to make decisions off of and do my job better. Also! I was always stressed about a team cleaning our hot tubs we privately have for the guests. With just one or two training sessions over the phone and in person with Sean, our jacuzzi has looked clean each and every time. The company has bonded and insured cleaners with background checks provided on all of their staff, which is great. If you want a stellar cleaning team, look no further! read more

Very happy with Sean and the Cleaning4U service. Booked them a week ago -- friendly and efficient communication and an accurate quote. Sean and Sergio showed up on time with all of their equipment and supplies. Very personable and efficient. They got the job done in the 2 hours they estimated and did not charge GST as it was the first time cleaning our place. The place was spotless and they did a very thorough job. Will definitely be calling them again for cleaning services. Thank you Sean and Sergio! read more

Amazing!!!! Couch cleaned!!! We requested the service to get our couch clean which had stains from baby's vomit, and daily use and in less than 30 minutes our couch became like new again!!! Thanks for the amazing service, we looking forward to hiring you guys in the future. read more

We don't often get cleaning services, but since the arrival of our little one we've been struggling to regularly get at all the nooks and crannies. So it's a special treat for us to be able to leave the house for a couple of hours and return to find it sparkling, and it's an extra special treat when the cleaners are efficient, lovely, and queer-friendly to boot! Sean and Javier were fabulous and we will have them back for sure. read more

I found Sean and his team while searching for great quotes on office carpet cleaning. They came out on top in terms of price and did an amazing job despite having to wait for me due to lock out. Sean noticed some areas where our previous cleaners were cutting corners and offered a complimentary trial. It was a no brainer to make the switch with improved service and price matching! I've also hired the team to clean my home - no regrets. Great rates, trust worthy, text-friendly, open and responsive to feedback. Highly recommend!! read more

Great service from these guys. Super flexible with time and dates on short notice if needed. Also do a thorough job of cleaning all rooms. Always open to touch up a spot if you point it out and do it with a smile on the face. Prices are fair and people are incredibly polite and professional. Highly recommend! read more

Exceptional! They came took my rugs and delivered them on my schedule at my new apartment, cleaned and in great condition! So friendly and responded to texts in a timely manner. Sean was very friendly. I highly recommend them! read more

I would never use Cleaning4U cleaning services as the quality of their work was very dissatisfying. An the end of March, we were moving to a new place and during the Coronavirus pandemic, it was challenging to find a good reliable cleaning company that was still operating. After reading the reviews, I decided to hire cleaning4U to disinfect my new apartment before I move in. I would like to note that the place was empty and the previous owner had already cleaned the apartment but I just wanted to deep clean and disinfectant the place. The company sent 2 cleaners for 3 hours and there was a guy and lady. I asked them to just use the cleaning products that I provided them to disinfect the empty apartment. The guy started with the guest bathroom and when I asked to use brush to clean the tiles he refused and he said he will just use microfibre cloth to clean as the tiles looked clean to him!!! After 3 hours, the two cleaners just cleaned inside the cabinets, closets, and bathroom and again our place was empty and no furniture! They were so slow and their cleaning was not thorough at all! Once they left, my husband and I checked inside the cabinets that the guy has "cleaned" and we saw so much dust on all the corners and the all the bottom drawers were still dusty and bot cleaned! So the bottom line is the quality of cleaning service was really bad, slow and sluppy. I paid $240 for the service and my husband and I had to redo everything that they did! read more

Sean has a HORRIBLE CUSTOMER SERVICE! Pre-purchased a cleaning package of 4 and when I went to redeem my first service he then said the rate was 4x more than I paid. I bought a moveout clean with him and the package and the his carpet cleaning was sub par. read more

If you need a move out clean this company is great. They missed one thing that I asked them to do but was something that took me 1 minute to do. The ladies were all pleasant to deal with and the main one seemed very organized. They also took less time than originally planned and actually charged me less that what was originally quoted. I would use again if the need ever arises in the future. The communication was great too and my original call was returned within a couple hours. read more

Apologies to the cleaners- the crew was great and thorough. The trouble is poor administration. We received invoice at about 9 pm Thu and the late charges started at 11 am the next day, accompanied by a phone call pushing for payment the next day. I have a small business and would never be so pushy if I wanted to keep clients. The cleanup job is stellar and I was excited to have found a good recommendation for future tenants. However, I would not recommend because of pushy and punitive manners. read more

I hired Cleaning3U for a move out. I had sold my house and while the purchaser did not stipulate that the house be cleaned, I wanted to leave it in good condition. My house was over 5000 square feet with 8 bathrooms and 7 bedrooms. I booked a team of 3 people for 4 hours. They arrived on time and they were very professional. The upstairs was not too dirty but the basement was another story. My 87 year old father lived in the basement and he was not much of a cleaner. For example, it had been a very long time since his fridge had been cleaned. After the cleaners were finished with it, it looked brand new. I had tried to clean it occasionally myself but I never got it that clean. Bathrooms looked spotless. Since this was a move out, I also had a lot of stuff that I was throwing out. I was pleased that the cleaners helped me move a lot of it to the garage from which I loaded it only a truck for disposal. I was present during the clean since I was still moving things out and I think the cleaners worked hard and I am pleased with the results. They had another job to get to after mine so they cleaned all that they could in the time they had and what they cleaned, they cleaned well. I have never used a cleaning service on a regular basis but this experience convinced me that a regular clean would be a good idea. After I settle into my new place I'll ask about my options for a bi-weekly or monthly schedule. read more

Fantastic service from Cleaning4U company and they have the most friendly, dedicated and efficient staff. I had the amazing Claudio, Manuel and Maggie. If you are looking for reliable, hardworking, friendly staff than Cleaning4U is the company - they have amazing staff and extremely efficient and attention to details is above and beyond - thank you Claoudio, Manuel and Maggie. fantastic service thank you so much. From an extremely happy Customer :) read more

Sean & Javier run a professional looking business from afar. Slick website, confirmation message upon booking, follow up to the day of cleaning, and an automated message after cleaning. However, the actual cleaning itself was mediocre, at best, for the price paid. Their hourly cleaning costs are 25% above average, but the service is not worth it at all. There are several other cleaners that may be rough around the edges to deal with, but their cleaning service is comparatively much better for a lower price point. read more

I find them really punctual, they are always very friendly, they do a nice job with what we ask of them and they leave the place on time and in great shape. Not sure what else anyone expects for someone brought in to clean your place. They work fast efficient, do what we ask and its a reasonable price, two thumbs up. Would recommend them to anyone I knew looking for cleaners. read more

The 3 guys, Sean, Javier and Franco who cleaned the house are great! They did a thorough job on a 3 level home in just over 2 hours! And we have a dog that sheds so there was lots of hair and what we call "nose art" on glass. The oven had not been cleaned for awhile and it was sparkling when they were done. They are a fairly new company and want to make a name for themselves. In my book they have made a name in neon lights. Thanks, guys. I would recommend you to anyone. And by the way, I chose them because they got 5 star ratings by other consumers. These ratings are important to ANY business so if you give them a try, help them out with your rating. read more

I would highly recommend Cleaning4U without any hesitation. I goggled a few places for I really wanted to read the reviews to find out more about some of the Cleaning Companies out there. Well, I came across the reviews about Cleaning4U and I knew that I found the right place. I sent an email, and first of all, I was so impressed on how fast they got back to me. I spoke to a gentleman by the name of Sean and explained to him what I was looking for as I wanted somebody to clean my Brother's apartment for him. Sean has a very calming voice and that alone told me that I had found the right Company. We had a laugh or 2, as I told him that my Brother is a true Bachelor and said that I had no idea on when the last time his place was really cleaned! He told me about their services, what they do, so I booked an appointment with Cleaning4U. They went out on Thursday, June 28, 2018, and Sean sent out 3 Ladies for he kind of knew that it was going to be a bigger job than usual. Well, my Brother called me after they had come and gone and he was so excited. He said that they did absolutely everything and they even dusted off all of his ornaments too! He said that they even tidied up some of his papers etc., and even put his dishes away! He went on and on about all that they did and feels that they went above and beyond, so you can tell that he was very pleased and "thanked" me so much for doing this for him. I will definitely be using Cleaning4U again, and hey, might even get them to clean my place! So don't google any further than Cleaning4U, read the reviews and call Sean, you will not be disappointed. Thank you Sean and to the 3 Ladies that you sent to do the job for my Brother. Keep up the good work! read more

I am very impressed with this company. Right from the beginning they were responsive and helpful. They showed up on time and were fast, efficient and friendly. I have tried numerous cleaning companies and this is the only company that I will be hiring again. read more