His staff turns over every 2 months! Shame on you Alex after allowing Taylor to lie to me I still went back - how stupid of me and hey that $6000 I SUPPOSEDLY owe ha ha - you wont see a penny of it from me. I knew my crown wasn't fitted properly after two weeks I still had pain and now it bleeds! I now see Jon Anderson a dentist that actually cares about what he is doing. You and your fake Godly talk - you know where you can put that! Shame on you. Dianna Harivandi - read more

Clear Creek Dental - Cosmetic Dentists Near Me - Fort Collins, Colorado

A lot of negative reviews on here which is really disheartening considering I had such a good experience! I get extremely anxious about going to dentist and the entire dental staff made me feel safe and comfortable. They were quick , understanding and I come from the city so this is the cheapest I've ever paid for the dentist. My dental insurance covers a lot though so I know it's different for everyone. Thank you to the clear creek staff for making me feel SO much better :) read more

Loved this practice for a long time, but things have changed lately for the worse. Their text system for confirming appointments is a joke. You can reply or not, but it doesn't matter... they keep texting you to confirm even if you already have. Also somehow, my adult daughter is receiving the same notices for my appointments after asking them to disassociate our accounts MANY times. My wife needed to move to a new dentist recently, and when she tried to contact the office (because I recommended them) she never got an answer or any calls back after leaving multiple voicemails. Very lame. I have only two days off during the week, which has never been an issue. However, the last crown I got was supposed to be made in around two weeks, and seated shortly after, but it took three weeks to come in, and when I was finally called to make the appointment, I was told it had to be on one of the days I work and an additional month away. That would have been 6 weeks with no crown (the temporary fell off the day after it was put in) and I had to miss an hour's worth of pay because they "only seat crowns on Fridays" suddenly. Super disappointing. Finally... unless you really really love contemporary christian music, you will be bummed that it is all they now play in the office. "Our god is a mighty god" blaring between the sounds of drilling and the suction noises of Mr. Thirsty? No thanks! I'm switching to the office my wife found. Adios!! read more

if you you are looking for a fear mongering dental hygienist then this is your place! She delivered the news that I needed an extra type of cleaning as if she was handing out a death sentence and then gave me attitude when I asked her if she was trying to scare me. Highly uncomfortable. If someone asks if you're trying to scare them, you should bring it down a notch and reassure them correct? Life is hard enough and this is literally like a one out of 10 in terms of priority for me. I am so disappointed and just hoping no one else has to have that experience. I won't be back, but I do hope someone coaches her on how to talk to a patient. read more

I went to them when I had medicaid to replace a filing, which they said I needed. The young dentist was so busy chatting up his equally young technician he wasn't really doing a good job. This was confirmed 6 weeks later when the filing fell out! The previous filing had been in there 35 years yet this dentist couldn't manage to do a better job. Needless to say i was pissed, scared them I think, but they redid it and so far it is holding up. Do not use, terrible inexperienced staff. read more

Had multiple crowns done by Dr Knecht, who isn't a prosthodontist by the way. Had the same crown fall off multiple times and when I went to my last cleaning, the hygienist wasn't in so my cleaning was done by the front desk receptionist, I kid you not! It cost me thousands of dollars to get the crowns fixed, which were improperly done. Suffice it to say I won't be back. Save yourself the bad experience (and money) and avoid this place at all costs. read more

Dr. Knecht is an outstanding dentist - very caring! He has done a LOT of work on my smile and I haven't had any pain or sensitivity since being a patient. I have been a patient for several years and will keep coming back! thank you! read more

worst dentist for kids! dont go there!!! they dont care about kids' needing. THEY HANG UP ON ME AND I REQUESTED 3 TIMES TO MAKE AN APPT AND THEY NEVER CALL ME BACK THEN I had to call back smh and then asked an appt again then hung up WT!! THEY ARE VERY RUDE PEOPLE! Do yourself a favor, go to kidsfirst dentist, they care about kids and great communication! read more

Well, after many years of this tooth having the same level of pain when chewing, I finally got it dealt with. The crown was not put on properly and was cracked (after I left the office and the numbing wore off it hurt, so I did not crack it), he didn't use enough adhesive, did not shave my tooth down enough, and left some of the silver filling in! The dentist I had replace it was pretty surprised at the bad job and the fact that Dr. Knecht wouldn't fix his very obvious shoddy work. Don't fall for the positive reviews - HE LEFT FILLING IN MY TOOTH! I'm lucky I didn't lose the tooth. I went to Glacier Creek Dental down on Harmony by Super Target and they are a million times better. Besides the fact that I can actually chew on the tooth, a crown from them with my insurance was around $500 while the one Dr. Knecht did years ago - and I had the same exact insurance - was over $800. read more

Your business is only as good as your staff and yours consistently gets you negative reviews. Time to listen to your patients and run your office better read more

Havent even been here but i called to make an appointment and was told i need to stop being rude by the phone lady. Can someone tell that bitch that shit aint ok? But like, this other office didnt call me rude at all so i just booked my appointment there. May 4, 11am ish is when i place the call trying to book but eh fuck the phone lady. If they go around calling people rude, i dont want them to fuck up my teeth so i decided to go elsewhere due to quality concerns that could arise if people there seem to not like you, for no reason. Even looking at the reviews here how the fuck do these people have jobs? Your company is losing customers because you hire assholes who pick up the phone. Im sorry i know nothing of this business but man is the customer service terrible. I want to also mention i came in years ago, they said they were going to call me back about my insurance for a cleaning but never did, so i never came in for that. They still had my insurance on file though when i called, the old one. Whoever is running this business - no offense - needs properly qualified receptionists who are polite because this seems to be a massive downfall with your business. Sorry i didnt come, i guess i am rude! read more

We have gone here for several years! All 5 of us!!! We all love the dentist. He is very personable. The hygienist are wonderful. They both take time to answer questions we had and they also are very through. Highly recommended. read more

I'm new to the area so I had to do some homework to find a new dentist. WOW! What a find! I haven't met anyone there that isn't fun, positive, friendly and best of all...helpful. I really can't say enough about this entire team! I just know that I landed on a safe spot and in safe hands! I'm 60 and this is the FIRST dentist that I haven't cringed to go see. He's very gentle on the mouth (I haven't walked away once feeling bruised and beat up). I never even feel any of the shots he's given me!!! UNBELIEVABLE SKILLS! I did have a small issue with one of my new fillings they replaced, but Vickie was relentless in her efforts to fix it! I just REALLY APPRECIATE this teams dedication to their patients! Thank ALLLLLL of you at Clear Creek Dental for making my dental visits a pleasant experience (can I say "pleasant" and "dental" in the same sentence?! ;) read more

I've had nothing but positive experiences here. The doctor is always super nice and does a really good job. The front staff is also always really nice and helpful. I have gone here for two years and will continue to go. No complaints read more

Dr Kinecht is an amazing doctor but the staff are blatantly rude and don't wear masks properly. Hygienists are way too rough with the cleanings, I have found much better read more

I've been a patient at Clear Creek Dental for years. Dr Alex is the best dentist in town. He's gentle, honest, and professional. My teeth feel great after all these years. The staff at Clear Creek is great too. The receptionists are knowledgeable and very helpful in getting me scheduled quickly and saving me as much money as possible. They accept nearly all insurances, which is awesome too. My family goes to Clear Creek too, and we have all had great experiences here. I HIGHLY recommend Clear Creek Dental to anyone looking for a dentist. I would give them 10 stars if I could!!! read more

My wife and I took our daughter here for a couple of fillings. First off, there wasn't even an assistant helping the dentist to make sure everything was sterile and clean. Second, when the procedure was over, my daughter would not stop screaming in pain for 3 hours. The next day, she looked like someone had taken a knife to her face. We rushed her to the urgent care where they told us that we had to go to the ER right away. Needless to say, my daughter was admitted into the hospital for three days with an unknown bacterial infection. She is finally out. But just want to warn the public, this is not the place to take you or your loved ones. Stay clear of this place. read more

Clear Creek Dental - Cosmetic Dentists Near Me - Fort Collins, Colorado

Absolutely won't be back! Worst customer service and so unorganized. Wish I'd done more research and looked at these other reviews first. ‍ Overcharged for dental work, the receptionist staff is rude and unprofessional. They have zero business working with the public. Kept getting the run around. Finally had to file a claim with my credit card company to get my money back. read more

I've been in for deep cleanings now. They were very good about explaining what to expect during and after the procedure. And also responsive to my wishes during the procedure. read more

Update 8/2019: Still 1 star, wish it could be less. One of the fillings they placed [in the review below] has already cracked. It has been 1.5 years. Amalgam fillings should last 15-20 years, per my new dentist. Medicaid won't reimburse a provider for a tooth that has been worked on in the last 3 years, so I had to pay for a new filling out of pocket. My new dentist said I could return to Clear Creek to possibly have them fix it for free....I said "absolutely not!" Moreover, upon fixing the filling, my new dentist shared that there was still some decay below the old filling!! Seriously folks, run far away. I don't know what kind of response they gave...denying that I was ever a patient? What other dentist office in Fort Collins is decorated like an outdated cabin? Seems like they tried to pass the buck with other poor reviews.... super shady business. read more

A similar thing happened to me that happened to Sabrina K. Because of Dr. Knectch's shady work I here I am 4 years after he made a bad decision still battling with correcting his mistake. While he was putting in a filling he decided to put in another filling on another tooth that was perfectly fine (to collect more insurance money?). He did this without even asking me. The filling fell out and I told him that filling was too big and probably not a good idea to put another one in. Then that one fell out and that caused a HORRIBLE absess! 15 appointments later with other dentists and now that tooth is gone... read more

I went in for an exam and cleaning during the summer of 2013 and had made the appointment about 14 days ahead of time. When I arrived the Dr was out of town on vacation and only my cleaning and x-rays could be done. A dental tech proceeded to inform me that not only was I a teeth grinder and she recommended several anti-grinding bits, but that in her opinion, I was looking at more than 2 crowns. It had been 12 months since my last cleaning and I haven't had any issues/complaints/problems. I brush 2-3xs a day, I floss regularly. I have 2 small cavities that were superficially filled from my early 20's that are intact. This really freaked me out and at the urging of my husband I sought an opinion elsewhere. The alternate Dentist that I saw (who specializes in extensive tooth repair and diseases) performed my exam less than a week later and told me that I really didn't require any crowns. My teeth were in good health, I had healthy gums and there was very little plague build up. They had me sign some paperwork prior to request copies of my x-rays from the first clinic and the Dr said my roots and teeth looked like they were in great shape. I didn't have any opportunity to speak to the denist about the opinion of his dental tech, but she assured me at the time I was in office that there was no time to waste in scheduling those crowns and I felt very pressured to make those appointments. What's worse is that she's not a licensed DDS. Though I had no actual interaction with any additional staff or the doctor, the whole situation really turned me off from wanting to come back there especially after my 2nd opinion. PS- I've had my 6 month follow up for cleaning - the DDS still says my teeth look like they're in GREAT shape. Absolutely no mention of any crowns. read more

This is the most disorganized and horrible dental office I have even been to. It is a complete hot mess. They constantly cancel and reschedule appointments, don't have the proper equipment, and the people working there don't know their head from their ass. Stay away from this place. It took almost two years for them to complete one dental implant for me and then the crown came off within 5 months of it being placed. When I called to get them to put it back on, they gave me the run around and kept rescheduling the appointments they made for me. I cannot emphasize enough how horrible and unprofessional this place is. read more

I am surprised Clear Creek doesn't have more stars here... Hopefully this will help! I was very happy after my new patient appointment today. My mom and I are new to the area and needed to get established. The staff was friendly and professional and the dentist was very personable. The office is like a cozy log cabin and it was clean. Overall, I was very pleased with my choice. Also, they accept Medicaid and don't treat you any differently for having that insurance. read more

So first I went in thinking I had insurance yet I was wrong and didn't. Anyways I have a really good smile. Good teeth. They charged me 264 for cleaning new patient something fluoride, and x rays. Anyways this was the worst experience I've ever had at the dentist. The cleaning was so abrasive!!! Blood chunks of gritty stuff were left in my mouth. Felt like the hygienist rushed through my cleaning. It hurt really bad. All to sit and hear the dentist dr neighct sit and talk so sweetly to a young girl. Worst customer service I've ever seen!!! Do not go there !!! Awful bedside manner. They must be about to go out of business!!! read more

Clear Creek Dental - My beautiful smile - Cosmetic Dentists Near Me - Fort Collins, Colorado

Kim, the dental assistant that helped me was so wonderful. I generally don't like going to the dentist but her small talk and talking about her granddaughter was exactly what I needed to relax. She was incredibly kind and polite! Keep up the great work, Kim! You actually made my dentist trip bearable :) Gregg read more

This company is very stressful to work with. They worked on the wrong tooth damaging one further. Then didn't finish teeth that they start. I recommend you go anywhere but here. read more

I am thoroughly confused as to how this AMAZING establishment only has 2 stars. I had a horrible dentist growing up and have to have my ENTIRE mouth redone. I mean summer fillings removed, crowns, and even root canals. My fear of dentists since my previous dentist has always made my anxiety towards these appointments peak. My first appointment of 3 filing replacements and a crown went amazing! Then I had a second appointment which went just as flawless. Not only does this dentist make your experience pain free,I had to have a root canal today and through their referral was set up with the BEST ROOT CANAL DENTIST EVER!!! I'm telling you, if you've had bad experiences in the past come to clear creek dental. They will change your life. He's taken the time to put together a family here and they treat you as such! read more

Dr. Knetch and his staff are amazing with my whole family! I've been a patient for over 6 years and highly recommend him ! I don't understand the other negative reviews because they couldn't reflect anything farther from the truth about him and his staff. read more

I've been going here a for a few years. The dental work is nothing extraordinary and the wait times can be extreme, but I was mostly too busy or lazy to find a "better" dentist. The last straw for me was when I decided to get some minor orthodontia work done, and the receptionists completely screwed up talking to my insurance company. I told them I'd had ortho work done before and that they might not cover anything and they came back with "Nope! Said they'd cover $1000 of the work!" Apparently this was a flat out lie, because insurance wasn't covering any of it and reception decided not to tell me until most of the work had been completed. Therefore, I had to make up for what the insurance company wasn't going to cover and pay for their mistake. When I tried to talk to reception about how they made the mistake, they absolutely refused to listen to me or even own up to the mistake. When I mentioned signing a form that said insurance would be paying $1000, they kept saying "Well that was an estimate, not a guarantee" even though this was ABSOLUTELY not made clear when I was signing the form. My father finally got through to one of the receptionists (apparently I'm not scary enough) and they decided to take $500 off what the insurance company was supposed to cover. In summary, I would NOT trust reception with your insurance company info. I also agree with this office pushing unnecessary work. Although I haven't had as extreme of experiences as other reviewers, I did have a dental hygienist put fluoride on my teeth without consulting me and the front desk charged me an extra $40 for it. I HIGHLY recommend looking elsewhere. read more

I would not give this any stars. Terribly rude staff. My sister is deaf and they would not accommodate her. The way they responded on the phone and the discrimination is terrible. Funny how Cedar Rapids, IA where she is from has better treatment of deaf people. read more

Great Dentist and Dental office. New to the area and needed to find a dentist. I am so happy that I found this place. They have a great staff. Everyone was so friendly. read more

Edit: I did receive a call and they did seem genuinely concerned with my experiences, apologized, and said they would work to resolve the matters which counts for something! The dentists and techs are great but I have had numerous occasions where receptionists have treated me very poorly and unprofessionally with no wrongdoing on my part to cause it. Because of the anxiety associated with dealing with them I will not be back. On one occasion I couldn't make my appointment at 8 am for just an X-ray (I completely understand how last minute cancellations affect businesses but this appointment only took 2 minutes when I did make it in) because of an overnight snowfall and my road not being plowed. I called at 7:10 to let them know and the receptionist made it a point to question why I couldn't make it because "she made it there just there just fine". I found her questioning completely uncalled for. She doesn't know what kind of car I drive and if it is able to handle the snow well. She also doesn't know my life circumstances. I am not going to put my 1 1/2 year olds life at risk driving a car that doesn't do well in the snow, just to get an X-ray. Her comments were extremely unnecessary and unprofessional. On another very recent occasion I was called because they needed my insurance ID number. I told her to give me a few seconds to grab it. Once I had it I told her to let me know when she was ready to write it down. For about a minute all I could hear was laughing and talking in the background. I repeated myself and she finally came back on the line, still laughing and talking to her coworkers, while I tried to give her the number. She was apparently too distracted to even write it down properly because she had to call me back because she didn't have it right. Upon calling me back she asked if she could place me on hold and I put my phone next to me while I did the dishes. A few minutes later I heard her come back and say my name but before I could even pick up the phone she mumbled something that sounded like she was annoyed and hung up. She didn't even give me more than 2 seconds to respond and then never called back. Those are the two biggest incidences but not the only bad interactions I've had. I've been told I would receive call backs multiple times that have never happened, left messages that I never got call backs for, and been treated like I'm an inconvenience countless times. I am never rude, always very patient, and friendly even in these situations so it just astonishes me that anyone can work a job and treat patients the way they do. I would also love to speak to an owner (not an office manager) more in depth about my experiences so they can deal with them appropriately. read more

I went 10 years without seeing a dentist. As a result, I had a lot of catching up to do. I went to Clear Creek Dental embarrassed and scared. The staff has never been anything but professional and did not judge. Dr. Knecht worked up a treatment plan to take care of major problems first, and then the minor ones. He worked within the limits of my insurance and budget. The front office staff are always friendly and professional, and I have never had an issue with making an appointment. Dr. K is busy, because he is a good dentist I believe, and is in high demand. The hygienists are great, and have taught me a lot about dental hygiene. I have been going to Clear Creek Dental for about 8 years now, and will continue to go twice a year for my cleanings. read more

I don't know if it's just me but the last three times I've been in they've been behind schedule. Once I had to reschedule, once I waited a long time and today I waited 40 minutes and just left. I'm really upset there's little to no consideration for anyone's schedule but their own. I love the doctor. He's exceptional. I love the work they all do. But scheduling sucks! read more

I don't need to repeat what has been said. All of the below. Poor customer service and just a lack of caring for the patient. They say right in their opener. We have friendly staff. Doc. Read the reviews. read more

Absolutely horrific. Linda and Zoe are the two rudest people at the front desk. I have been going to appoints for over a year to get a bridge costing nearly $8000 Out of pocket. Those two are soooo rude, snotty, disrespectful and I dread going in or dealing with Zoe on the phone. The lab they use has made errors on my bridge over 6 times. They have charged me half. I have nothing but aggravation. Linda refused many to allow me to schedule time with Dr. Kinect over the issues. She says he won't speak to me. Maybe he should spend a little time in office instead of Hawaii, gambling. My bridge has finally arrived arrived after 14 months. After another rude phone call I'm done. I don't want the product and I refuse to step foot in this rude office ever again. Getting refunded and starting g over with somewhere else. Sorry dr.Kinect.... you just lost $8000 sorry I can't pay for your next trip to Hawaii. Don't ever ever go to this clinic. Rude and the lab is awful. Only good service is with Dr. Elliot read more

The receptionists are down right rude. I went in for an appointment. They had my last name wrong, which helped to trip up their insurance verification process. There's a typo and they kept saying how the typo someplace makes it illegal to see me? After fuss and a lot of rudeness they get it right and can see me. Okay, I am here because I want a second opinion. I get downstairs only to have the doctor tell me there wasn't any x-rays requested and how I should have brought x-rays. Well, upon making the appointment not one of the receptionists told me to bring in x-rays. I figured they'd re-examine me. So I left after all that with no appointment or exam. Terrible office and people. I'd never go back. AVOID this horrible place. They're inflating reviews on another review site, beware! READ all the reviews! read more

To be fair I went here for 3 years and I did not have any issues with the work done. They were good about getting me in when I cracked a tooth. I did feel a bit like Dr. Knecht was always trying to sell me more work every visit. Maybe I needed it, maybe not. I decided to stop going there when my records got mixed up from another common spelling of my name a few times. Seemed like I waited to get in after I got there way too long. I spent 30-45 minutes after my appointment time waiting for them to get started on my crown. I feel like this practice has too many clients and not enough dentists. I am going elsewhere. I shared this with the office directly. read more

May I start by saying I am in a wheelchair so I have to have a special van that comes from Denver. Timing is always an issue so I have my ride come early so we can be sure to be on time. I had an appointment for 4:30 so I was there at 3:30 and checked in. I was not taken into the inner office at 4:45. I then waited , and waited and waited. At 5;30 I walked out. They didn't apologize just asked if I wanted to reschedule. Really? The other thing I noticed while I waited for 45 minutes was that the windows were disgustingly dirty as were the walls. I also saw cobwebs as big as my two hands together. There were also heat vents caked with dust and dirt less than 2 ft away from me. I was appaled by the service and cleanliness. I will nor go back. read more