These people are never in the office, the whole operation is a barely functioning experiment in…read morechaos and I strongly believe they are screening people based on some hidden metric. money doesn't matter to them. They do not concern themselves with filling vacant properties. I believe this place is laundering money or engaging in tax fraud because they DO NOT ACT LIKE ANY NORMAL BUSINESS. These people have a stranglehold on a lot of properties that are empty and available. Vacant properties lose money, so tell me how a qualified applicant is ignored and given excuses instead of being streamlined into a binding lease agreement? They need to be investigated and put out of business.

Sandra Haugan ELITE REAL ESTATE GROUP Mt. Shasta; CA -----…read moreSandra Haugan is savvy; the most forthright and helpful real estate agent my wife and I have encountered in our forty years of real estate dealings. We met Sandra and her Elite Real Estate Group when my wife and I were reeling from a property management nightmare in the town of Dunsmuir near Mt. Shasta. We soon learned Sandra is a woman-of her-word, conscientious, empathetic, and razor sharp in her competence and business acumen. Several times in our twelve-year business relationship, she went far beyond the call of duty to help us with difficult rental management situations or provide canny advice for navigating the intricacies of a home sale. We admired her integrity, her unwavering ethical compass. More, she often ventured beyond the realm of counsel into a supportive physical presence I would expect only from a friend. Her commitment to our well-being was unsurpassed in our business experience. She exceeded our expectations in every way. We whole-heartedly recommend her real estate sales and property management expertise.

The staff in the office is very helpful with figuring things out when applying. Kelci has been so…read morekind and informative with the back and forth of emails and calls. Quick to reach and respond.

Worst experience of my life. The company has terrible policies that will never get their properties…read morerented out. After hearing their policies and reading the reviews, I am 100% sure they are faking reviews too since no one would find their policies favorable. Their properties sit on the market for an average of several months, so if you hate money, rent your property through APM. Maisey was terrible to work with and genuinely, when working with places to live (you know, pretty big deal) maybe try working with a tad more sensitivity. I would use more choice words, but I don't want to give them an excuse to take my review down. So we will just leave it at this. Avoid at all costs.

Becky has managed my property for the last couple of years and oh what a relief it is to no longer…read moremanage my own rental. I first contacted T & F property management a couple of years ago. I had interviewed a number of other companies and was disappointed that they would not manage properties out in the country. The home is only 18 minutes from downtown Redding. Becky said "no problem" and had the home rented in just a few days. She stays in touch with me and immediately takes care of repairs or other problems and sends detailed monthly statements. I recommend her highly!

Rebecca is a wonderful landlord. Anytime the property needed attention she responded with competent…read moreworkmen, immediately. this past Saturday, the first hot day of the year, our central air went out in the afternoon. I called Rebecca, and the repairman was on the phone within 15 minutes, the repair taken care of within the hour. It doesn't get any better then that. our experience with Rebecca has been 100% positive. I recommend her to anyone renting or looking to rent a property.

I've had such a positive experience working with Real Property Management, especially with Lisa…read moreSanchez. From the beginning, they've always been professional, responsive, and genuinely helpful. Any time we've needed something whether it was a question, maintenance issue, or general concern it's been handled quickly and efficiently. It's honestly such a relief renting through a company that actually follows through and makes you feel taken care of. Communication has always been clear, and we've never felt ignored or brushed off. Lisa makes the whole process smooth and stress-free, which isn't always easy to find in property management. I really appreciate how consistent and reliable they've been. Highly recommend working with Lisa Sanchez and RPM if you're looking for a team that truly cares about their tenants.

I'm very pleased with the customer service. Lexxi was very kind and informative. She answered all…read moremy questions with a positive attitude!

Took almost all of my deposit citing 14 hours of cleaning needed on a 600sq ft apartment. Stated…read morethat there was marker writing on the walls (never used a marker in the apartment). Cited mildew in the bathroom as a reason although I reported mildew when I moved in which was never addressed. They stated that parts of the apartment appeared to have never been cleaned. The funny part is, I lived in the apartment for about 5 days per month and cleaned it regularly. It seems they knew that it would be too expensive and inconvenient for me to fight them on the deposit. I didn't expect to get it all back, but they certainly took advantage. This doesn't even address the rude behavior from their point of contact regarding maintenance issues. I would go anywhere but here.

Don't do it! This property management company did not give answers and office staff is not…read morefriendly. Total waste of application fee.

I've been renting from Coldwell Banker for the past two years and they have been nothing, but good…read moreto me and my little family. If I ever have an issue they are quick to resolve it, they always answer their phones or online requests in a timely manner.Everyone I've ever encountered through them is so friendly and incredibly helpful. I'm thankful to be renting from a management that actually cares about the well being of their tenants. I highly recommend!

These guys are the best !!! They answer the phone, they have…read morethe resources to get things done at your properties, and they call you when they need to do something special . We live in another state and it's so nice to know that there's someone there who's keeping an eye on our property! Thank you to everyone there !!!

I'm honestly upset at the incompetence I experienced working with Apryl, but I'll just describe the…read moresituation for you to decide. I scheduled a viewing of what looked like available property, confirmed the day of and had a walk through with Mike. At no point was it mentioned someone is already closing on the property. That same day I filled out the application. The following day the property is removed from their site. I tried calling the office and Kelly said Apryl is not available but she would call me back in 45 minutes. I did not receive a call. The following day I decided to try again, realizing they close at noon on Friday, I was greeted by an answering machine. Then I notice I received a generic email from Apryl, telling me unfortunately it's been rented. This email was sent at 12:23pm, 23 minutes after closing. It's already frustrating looking for a rental, waiting on processes that you have little control over and to be ignored on purpose. Then to receive an email after closing hours to avoid talking to a customer. Incompetence is the only way I can describe my experience with Places and Spaces. An honest, 2 minute phone call would have been the appropriate way to handle this.

Excellent service. Very kind people the only issue I ever had got resolved very fast. Was a very…read morenice home for the time I lived here. Wasn't once bothered by the staff or anyone.

My mistake was trusting Neil at sentry in 2009 he ruined my liferead more

Awful management!!! Don't fix anything right then charge you for it! Unfortunately no one else…read morerents there so Neil is your only option, good luck!!!

I agree with Christi B. about the services of Shannon Aikins. She was extremely unresponsive and…read moreunprofessional in terms of real estate. When I was introduced to the house by Ms. Aikins I had several questions. ?? The furnace was dead after twenty-eight years. Replacement cost about $8000. The lesson here is, talk to the neighbors before closing. I have worked with other real estate agents who were so much more informed, informative, and who seemed to care about making a sale. Ms. Aikins was not only unhelpful, uninformative and deceptive, she seemed to care less about making a relationship with a customer. I cannot recommend this agent as a buyer in a duel agent capacity.

Big Valley Properties is great if you want to sell your house. They sold my place in Hayfork…read morequickly and were very professional. I'll do business with them again.